Description
**ADALIS Industrial Solution** is part of the EPI INDUSTRIES Group family of companies, with a 70-year track record in the market and a mission to deliver high-quality technical products and solutions to our industrial customers across a broad portfolio.
Within the Group, ADALIS offers the full range of products and services from the Group’s specialist companies, as well as an extensive portfolio of proprietary products.
**What will be your mission?**
As an **Account Manager**, your primary objective will be to **advise and retain our industrial customers**, contributing to the growth and consolidation of your assigned customer portfolio.
From day one, you will be entrusted with an **active customer portfolio**, and you will be responsible for expanding it by building strong, trust-based relationships.
**Key responsibilities:**
* Manage and develop an industrial customer portfolio.
* Expand the portfolio by acquiring new customers.
* Conduct in-person visits and multi-channel outreach to customers.
* Identify customers’ technical needs and propose tailored solutions.
* Coordinate the entire sales process: from initial proposal to agreement closure.
* Identify and propose technical solutions beyond the standard portfolio, where required by the customer.
* Respond promptly and customer-focused to complaints or incidents.
* Gather market and competitor intelligence to define commercial actions.
* Monitor results, KPIs, and deviations.
* Maintain an active and up-to-date professional network within the sector.
**Required competencies:**
* University degree in Business Administration and Management (ADE), Industrial Engineering, or related fields.
* **Minimum 5 years’ experience** in B2B sales or account management, preferably within the **pharmaceutical sector** or other regulated industrial environments.
* Technical knowledge of the industrial environment and of the specific requirements of the health/pharma sector.
* Strong communication, negotiation, and business-oriented skills.
* Autonomy, results orientation, and customer focus.
**What do we offer?**
* **Permanent contract** with a stable and growing company.
* **Competitive base salary** \+ performance-based variable pay.
* **Company vehicle**, laptop, mobile phone, and digital tools.
* **Life insurance** effective from day one.
* Benefits: **catering service**, **flexible compensation** (private health insurance, childcare support).
* A dynamic, technical, and collaborative work environment.
**Why join us?**
ADALIS is more than just a company — it is a family committed to fostering the professional and personal development of its employees. Here, you will find a team-oriented environment focused on innovation and dedicated to delivering excellence — both to our customers and to our people.
Moreover, we champion **equal opportunity and diversity** as foundational pillars of our culture.
We positively value applications from individuals holding a **disability certificate**. If you require any accommodation during the selection process, please let us know.
Our commitment is to ensure inclusive and accessible processes for all candidates.