For 25 years, Tunstall Televida has been developing technological solutions that guarantee immediate assistance through its Telecare Service and the incorporation of health telemonitoring. These solutions, combined with the power of the digital world, allow us to offer services and products adapted to all stages of aging and/or frailty. We are currently seeking to hire a Receptionist - Telephone Operator at our Girona branch. **Main responsibilities will include:** * Managing incoming mail * Processing service cancellations and new registrations * Answering the reception phone line **We offer:** * Contract for **temporary low-coverage replacement** * 40-hour workweek * Working hours from **8:00 AM to 4:00 PM**, **Monday to Friday**. * Office located in **Girona** **The ideal candidate:** Must have **advanced Excel skills**, essential for generating activity reports and efficiently managing administrative data, including registrations, cancellations, and purchases. The candidate must also demonstrate **proficient use of office software**, ensuring accurate and organized execution of assigned tasks. Additionally, it will be essential to demonstrate a highly **proactive attitude**, anticipating potential service needs and proposing improvements in administrative processes. Excellent **communication skills, attention to detail, and real-time problem-solving ability** will be fundamental. Teamwork capability and flexibility to adapt to service demands will be particularly valued. A service-oriented attitude and adherence to established guidelines will be key to success in the role. **Key skills and experience:** * ESO qualification or equivalent is mandatory. * **Mandatory native or bilingual Catalan** * **Mandatory proficiency in office tools and advanced level in Excel.** * Experience in customer service (via telephone). * Desirable: Intermediate Vocational Training in Administrative Management **A little more about us:** Tunstall is a leading provider in the healthcare and assistive technology market. We are passionate about ensuring our teams reflect the brilliant and unique qualities of the people and communities we support. Our incredible team of over 3,000 employees delivers life-saving and life-changing technology and services to millions of customers across 18 different countries. At Tunstall, you’ll find a place where you are valued and appreciated. We empower our people to achieve their highest potential through teamwork, innovation, and leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at every step—from our open, fair, and transparent hiring processes to the numerous professional development and growth opportunities we provide. Every person at Tunstall has a superpower: they are unique. Come join our mission and become part of our team, One Tunstall.