Description
**Description:**
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Micofer by Empatif is seeking Call Center Agents (m/f) for the Information Department of a major company located in the city of A Coruña.
Responsibilities:
* Answer customer phone calls and emails.
* Effectively resolve customer inquiries and issues.
* Maintain records of customer interactions.
* Provide and offer detailed information about promotional products and services.
* Collaborate with other departments to enhance the customer experience.
We offer:
* Integration into the Information Department following initial unpaid training.
* Opportunity for continued employment.
* Positive work environment.
**Requirements:**
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Requirements:
* Prior experience in customer service or telemarketing is desirable.
* Bilingual proficiency in Galician.
* Availability to work morning and afternoon shifts.
* Ability to work in a dynamic environment and under pressure.
* Basic computer skills and familiarity with customer management tools.
* Positive attitude and customer-oriented mindset.