Sales Advisor

Description

At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with each customer. Every sale is an encounter; every customer has a story. Entering our boutique is experiencing contemporary elegance. **Role** As a Sales Assistant, you will be a true brand ambassador: welcoming each customer attentively, understanding their needs, and guiding them through a personalized and memorable shopping experience — both in-store and online. Your contribution will be key to reinforcing the brand image and achieving sales targets through high-quality service and trusted relationships. **Responsibilities** * Deliver exceptional service, valuing every interaction and promoting the brand, products, and loyalty programs. * Understand customer needs, present products passionately, and guide customers toward the best choice. * Build lasting relationships by fostering trust and loyalty. * Drive complementary and omnichannel sales (Click\&Collect, Seek\&Send, in-store tablets). * Actively contribute to individual and team objectives. * Professionally manage requests or complaints together with the supervisor. * Maintain boutique order, visual standards, and care according to brand guidelines. * Support omnichannel operations and inventory activities. * Assist with cash handling and operational procedures per internal policies. **Profile** * Passion for fashion and customer service. * Distinguished by elegance, empathy, and interpersonal skills. * Proactive, results-oriented, and eager to learn. * Positive and collaborative approach to teamwork. * Experience in fashion retail or luxury/premium retail is a plus. **What We Offer** Working at BOGGI Milano means joining an elegant and dynamic environment where customer care and passion for style are shared values. You will become part of a cohesive team that values collaboration, trust, and collective results. We offer continuous training on products, sales techniques, and brand culture, as well as growth opportunities within an internationally expanding group.