Administrative Assistant

Description

Job Summary: We are seeking an administrative assistant to provide customer support and assistance in a metallurgical company, managing orders, incidents, and documentation. Key Responsibilities: 1. Customer support and assistance in the metallurgical sector 2. Incident management on marketplaces and with suppliers 3. Order, invoice, and documentation handling We are looking for a person to perform administrative tasks in a metallurgical company located in Viveiro (A Mariña Lucense). The main function is to provide customer support and assistance, resolving inquiries, issues, and matters related to the company's products and orders. Daily responsibilities include monitoring and resolving customer incidents on marketplaces, commercial management with suppliers and customers, handling orders, incidents, and documentation (contracts, invoices, customer and supplier data), as well as other duties inherent to the position. This is a full-time position, with 40 working hours per week, Monday to Friday, on a split shift between 08:00 and 18:00, with breaks established by law. * Prior experience in a similar role as described. * Strong organizational and task management skills. * Incident resolution and customer orientation (professional writing, clear and effective responses). * Residence near the workplace is desirable. \- * GS Administration and Finance or equivalent. \- Proficiency in computer tools. \- Knowledge of English and/or French is an advantage.