Telephone Operator

Description

Job Summary: This position involves answering, screening, and transferring calls, providing information to customers, and assisting with the telephone system. Key Responsibilities: 1. Answer and manage incoming calls 2. Provide basic and accurate information 3. Assist with the telephone system and services Duties include: Answer incoming calls appropriately, based on the type and content of the call. Answer, screen, and transfer incoming calls. Provide basic and accurate information in person and via telephone/email. Assist customers in using the telephone system by providing information about the company's rates and services. This position can be performed either on-site or remotely. Benefits: * Dental insurance * Uniform provided Work Location: On-site employment