Castille and Leon Testing & Quality Assurance Job Listings

Indeed

CRM Technician

**Orenes Group**, a business holding with more than 50 years of experience in the private gaming, leisure and entertainment sector, is seeking a **CRM Technician** on a **temporary contract with the possibility of becoming a permanent employee after this period**, to support our Hospitality and Food & Beverage division at our **headquarters** located in **Murcia**, helping us execute the necessary CRM campaigns to maintain an adequate flow of customers and revenue. **Your main responsibilities will be:** * Execute the promotional calendar for each business unit (headlines \& ad hoc). * Adapt local promotional calendars. * Deliver all CRM activities including automated or non-automated emails, SMS/push marketing, social media, and other communication flows as required. * Identify customer touchpoints and ensure appropriate actions and communications are implemented. * Drive marketing performance in terms of Open Rate, Click Through Rate and ROI while reducing churn rates. * Bring creative ideas, prepare proposals, participate in production and execution processes, and report results to relevant stakeholders. **Requirements:** * Degree in Business Administration / Marketing. A Master's in CRM is desirable. * Advanced level of Microsoft Office. * Experience with customer segmentation, retention and loyalty tools (loyalty programs, CRM, Marketing Cloud, Marketing Automation...) * Knowledge of online and offline marketing: promotional marketing, SEM, SEO, web analytics, web design and development, web architecture and usability, email\-marketing, content marketing, content management and curation, brand positioning... * **High level of English.** **Others**: * The selected candidate must be analytical, organized and methodical. **What can we offer you?** * Join a stable company with a long-standing track record * Work in an innovative and multidisciplinary team in constant evolution * Enjoy a professional development environment with real growth opportunities * Flexible compensation plan * **Temporary contract with the possibility of becoming a permanent employee after this period** **\#joinourteam** At Orenes Group, we believe in people for who they are and what they contribute. We value talent beyond age, gender, nationality or any other condition. Therefore, we also positively welcome applications from candidates with disability certification, because diversity makes us stronger as a team. We understand that business success goes hand in hand with positive societal impact. Since our inception, Orenes Group has worked to generate stable, high-quality employment, optimize resources and act responsibly, thereby contributing to social, economic and environmental development. We want to be active contributors to change towards a fairer and more innovative society*.*

Av. de Alicante, 213, 30007 Murcia, Spain

Negotiable Salary

(fluent German & English) Customer Support Consultant, banking (remotely)64149456042883121

Indeed

(fluent German & English) Customer Support Consultant, banking (remotely)

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes **What you will do:** * Provide exceptional customer support via emails and calls * Manage partner requests according to assigned tasks * Handle account services, data updates, identification issues, and account closures * Maintain clear and structured case documentation * Collaborate with internal teams to ensure efficient issue resolution * Meet team KPIs * Always be up\-to\-date with cutting\-edge technology * Securely work with customers’ sensitive information * Apply the latest and greatest customer happiness practices **What you need to succeed in this role:** * **Excellent English and German skills (C1 for both spoken and written)** * **Experience in customer support** * **Background in banking or financial services** * Analytical and research skills * Strong attention to detail and reliability when handling sensitive or legal information * Positive and responsible attitude * Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) **Will be a great plus:** * Proficiency in using Zendesk and Jira **Benefits and Perks:** * Fixed schedule: 9 AM – 6 PM CET * Opportunity to work fully remote * Inclusive international environment * Compensation in USD * Good bonuses for referring friends * Paid intensive training and probation * Work\-life balance * Responsive management interested in your growth and long\-lasting cooperation * Greenhouse conditions for self\-development * The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. **Who we are:** SupportYourApp is a Support\-as\-a\-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

C. Felipe Marín Fuentes, 2, 30003 Murcia, Spain

Negotiable Salary

Senior QA Automation Engineer64145142152195122

Indeed

Senior QA Automation Engineer

Are you a forward\-thinking professional with a strong background in QA Automation and an interest in financial services? Join EPAM in Madrid as a **QA Automation Engineer** in the private banking sector and accelerate your career in financial services technology. We are seeking a collaborative team player with exceptional communication skills, advanced engineering expertise and full proficiency in English for effective stakeholder interactions. This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology. **Work flexibly from anywhere in Spain, with three days a week in our Madrid office to collaborate closely with the team.** Join EPAM and contribute to shaping the future of financial services in Spain! **Responsibilities** * Oversee and manage all aspects related to software quality within the team * Identify tests for test automation * Identify, prioritize and automate regression and critical path test scenarios using Selenium WebDriver with Java or C\# and Tricentis Tosca (Commander, Engine, Analytics) * Perform manual testing as needed, including periods where manual testing may be the primary responsibility * Create or organize required Test data * Maintain (add, remove, update) regression test cases * Execute and document the execution of tests in an audit proved manner * Read and write code in Java or C\# when required * Manage and oversee the identification, tracking and resolution of defects to ensure optimal software performance and quality **Requirements** * 5\+ years general Test Automation experience covering UI and API * Strong experience with Tricentis Tosca * BSc/MSc in Computer Science, Engineering or related field * Work experience in an agile team is mandatory, in a DevOps setup is a strong plus * Strong experience in Test case design (TCD) to ensure proper coverage of requirements/acceptance criteria * Experience in risk\-based testing * Capable of performing manual testing when necessary * Self\-guided exploration of DB to find relevant test data * Good Jira knowledge * Great communication skills in English * Fluent Spanish would be a big plus **Nice to have** * Experience working with cloud technologies * Familiarity with web application architecture * Knowledge of the banking domain, particularly in Client Lifecycle Management * Basic XRAY knowledge **We offer** * Private health insurance * EPAM Employees Stock Purchase Plan * 100% paid sick leave * Referral Program * Professional certification * Language courses EPAM is a leading digital transformation services and product engineering company with 61,700\+ EPAMers in 55\+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously. * **Why Join EPAM** * **WORK AND LIFE BALANCE.** Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays. * **CONTINUOUS LEARNING CULTURE.** Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses. * **CLEAR AND DIFFERENT CAREER PATHS.** Grow in engineering or managerial direction to become a People Manager, in\-depth technical specialist, Solution Architect, or Project/Delivery Manager. * **STRONG PROFESSIONAL COMMUNITY.** Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

C. Felipe Marín Fuentes, 2, 30003 Murcia, Spain

Negotiable Salary

Indeed

QA Technician

DESCRIPTION **Join Rointe, a leading company in electric heating solutions!** At **Rointe**, we are leaders in developing advanced and energy-efficient **electric heating solutions**, both in national and international markets. Our mission is clear: innovate to improve people's quality of life and contribute to a more sustainable future. Would you like to become part of a team with **international growth potential, continuous professional development**, and a collaborative and diverse work environment? From our **Technical Department**, we are seeking a **QA Technician** to join our workplace in **Santomera (Murcia).** If you're looking for a **stable**, **challenging**, and constantly **technologically evolving project** within a company that values people, **diversity**, and **professional growth**, this is your opportunity. **Responsibilities:** * Execute test plans for product fixes in production and generate corresponding documentation. * Execute test plans for future products under development and generate corresponding documentation. * Assist in product version updates. * Identify possible issues affecting internal protocols. * Conduct tests in a bioclimatic chamber. * Monitor the product throughout all its stages. * Resolve customer incidents immediately, level N2 support. * Assist in resolving incidents correctly together with the development department, level N3 support. **Requirements:** * Higher degree in multiplatform application development or equivalent. * Minimum of 2 years' experience performing the described functions. * Knowledge of Python and Spark is desirable. * Experience providing support for a service of a specific product is desirable. * Experience in IoT (Internet of Things), Industry 4.0 is desirable. * Experience in Android and iOS app development is desirable. * Knowledge of quality procedures (QA) is desirable. **Required Profile:** * Excellent problem-solving skills. * Proactive individual with strong resolution mindset and great ability to overcome challenges. * Experience in team management, with high empathy skills. * Ability to work in multidisciplinary teams and collaborate with various departments. **What We Offer:** * Permanent contract. * Working hours: Monday to Thursday from 08:00 to 17:00 and Friday from 08:00 to 14:00. * Join a leading multinational company in its sector with strong growth prospects. * Work in a collaborative environment surrounded by professionals who will help you grow professionally. If you want to become part of a great team of professionals and would like to develop within a leading company in electric heating, don't hesitate to send us your application! At Rointe, we are committed to equal opportunities for everyone, rejecting any discrimination based on age, color, gender, religion, or disability. We look forward to hearing from you!

C. del Nte., 1, 30140 Santomera, Murcia, Spain

Negotiable Salary

Quality Leader (QA) – Test Automation Strategy and Implementation Level: Mid (Intermediate)63839992012289124

Indeed

Quality Leader (QA) – Test Automation Strategy and Implementation Level: Mid (Intermediate)

We are looking for a **Quality Leader (QA)** with a strong focus on **test automation** and defining quality strategies, who will be responsible for implementing the testing process in a diverse environment composed of applications developed in **PHP (Vanilla and Laravel)**, **Angular**, **C\#**, **C\+\+**, **Flutter**, and **Python**. This role involves taking initiative in implementing and configuring tests, adapting them to the technologies used in each application, and independently establishing the foundation for quality processes. The ideal candidate must be able to make key decisions regarding testing tools and processes, lead test automation implementation from scratch, and establish a scalable structure that allows future growth and evolution. **RESPONSIBILITIES:** * **Definition and Implementation of QA Strategy**: Develop a comprehensive testing strategy covering both automation and code quality analysis across all applications in the ecosystem. This strategy must be adaptable to different technologies (PHP, Laravel, Angular, C\#, C\+\+, Flutter, Python), focusing on creating test frameworks tailored to specific needs. * **Test Automation**: Implement test automation frameworks using tools such as **Selenium**, **Cypress**, **JUnit**, **TestNG**, among others. Design, develop, and maintain automated scripts integrated into the development and CI/CD processes. * **Integration of Code Analysis Tools**: Select and integrate code analysis tools like **SonarQube**, **Understand**, or **CodeScene** to ensure high code quality from the early stages of the development lifecycle. * **CI/CD Implementation**: Configure **Continuous Integration (CI)** and **Continuous Deployment (CD)** pipelines using tools such as **Jenkins**, **GitLab CI**, **Docker**, and other systems to automate test execution at every stage of the software lifecycle. * **Adaptation to Different Technologies**: Ensure tests are properly configured and optimized for the various technologies used in the ecosystem. While expertise in all technologies is not required, general knowledge enabling effective test implementation across environments (PHP, Angular, C\#, Flutter, etc.) is expected. * **Documentation of Quality Processes**: Establish clear and detailed documentation of testing processes, tools used, and quality best practices. This includes creating guidelines for executing automated tests and setting up CI/CD pipelines. * **Technical Collaboration**: Work closely with developers to understand workflows and testing requirements for each technology. Ensure tests align with development team requirements. * **Analysis and Continuous Improvement**: After implementation, monitor and analyze results from automated tests, identify areas for improvement, and continuously optimize the testing process. **REQUIREMENTS:** * **Experience in QA Implementation and Test Automation**: At least 2\-3 years of experience implementing automated tests and building test frameworks, with a strong emphasis on automation. Familiarity with tools such as **Selenium**, **Cypress**, **JUnit**, **TestNG**, and similar tools. * **Knowledge of Code Analysis Tools**: Experience with tools like **SonarQube**, **Understand**, or **CodeScene** for performing code quality analysis and detecting potential vulnerabilities or areas for improvement. * **Experience with CI/CD Tools**: Familiarity with **CI/CD** platforms such as **Jenkins**, **GitLab CI**, **Docker**, or similar tools, and the ability to implement them within automated testing workflows. * **Knowledge of Various Development Technologies**: Experience working with at least some of the following technologies: **PHP** (Vanilla and Laravel), **Angular**, **C\#**, **C\+\+**, **Flutter**, and **Python**. While expertise in all is not required, a general understanding enabling effective test definition and execution across different platforms is necessary. * **Planning and Independent Management Skills**: Ability to autonomously manage and coordinate the implementation of quality processes, define priorities, select tools, and ensure proper execution of tests from the beginning. * **Knowledge of Agile Methodologies**: Familiarity with agile processes (Scrum, Kanban) and the ability to adapt testing strategies to agile environments. * **Technical Communication Skills**: Ability to effectively document and communicate testing strategies, test results, and improvement areas to technical teams. **PREFERRED QUALIFICATIONS:** * Knowledge of performance testing using tools such as JMeter or LoadRunner. * Experience in API testing with tools like Postman or RestAssured. * QA certifications, such as ISTQB or other relevant software quality certifications. **WE OFFER:** * Joining a solid and forward-looking company. A good work environment surrounded by young people and outstanding professionals with whom you can continue developing professionally and building high-level relationships. * Opportunities for professional growth and skill development. * A collaborative and creative work environment. * Involvement in innovative and high-impact technological projects. * Job stability. Permanent contract and compensation based on merit. * Immediate incorporation. * Continuous working hours and mornings-only schedule during summer and every Friday throughout the year. **WORK LOCATION:** Murcia city If you wish to apply for this position, please send an email to **rrhh@movisat.com** attaching your **Curriculum Vitae** If you wish to apply for this position, please send an email to **rrhh@movisat.com** attaching your **Curriculum Vitae**

C. Felipe Marín Fuentes, 2, 30003 Murcia, Spain

Negotiable Salary

Indeed

Fishmonger

We are looking for a person to work serving in a fish shop. The main responsibilities include customer service, selling fish and seafood, and ensuring that products always maintain their optimal quality and freshness. To qualify for the position, a minimum of six months of verifiable experience in a similar role is required. In addition, having a food handler's certificate and a valid driver's license is essential. The offered position includes an indefinite employment contract and a part-time schedule of 30 hours per week.

C. Felipe Marín Fuentes, 2, 30003 Murcia, Spain

Negotiable Salary

Indeed

Warranty Coordinator

Are you passionate about dealing with suppliers and manufacturers? Are you organized, solution-oriented, and do you like to keep control over every detail? Join our team! You will be responsible for managing product warranties with suppliers and manufacturers, as well as coordinating budgets related to repairs and replacements. Your work will be key to ensuring efficient and high-quality service both for our customers and our business partners. #### **What will your responsibilities be?** * **Warranty management with manufacturers and suppliers (via phone and email):** You will be one of the main contacts with manufacturers for handling incidents related to defective or damaged products. This includes gathering information, opening warranty cases, following up on them, and obtaining responses and resolutions within established timeframes. * **Management of incident-related emails:** You will supervise and manage the inbox daily, filtering, organizing, and prioritizing emails related to claims, incidents, and warranty inquiries. Your organizational skills will be crucial to maintaining a smooth and timely service. * **Customer ticket handling and follow-up:** You will respond to customer tickets related to products sent for repair, keeping them informed about the status of their issue, resolving doubts, and ensuring a clear, close, and efficient customer experience. * **Communication and budget management with customers:** You will prepare and send budgets for out-of-warranty or non-covered repairs, communicating clearly, transparently, and professionally with customers. You will manage their acceptance or rejection and ensure proper execution of the service. * **Control of stock for damaged products:** You will maintain an updated record of the inventory of products undergoing repair, ensuring full traceability and enabling quick decisions regarding their repair, replacement, or return. This control is essential for effective warranty management. #### **What are the job requirements?** * Intermediate or higher education in Administration, IT, Customer Service, or similar fields. * Minimum of 1 year of experience in similar roles related to customer service, warranty processing, or administrative management. * Proficient use of office tools and typing skills (especially Microsoft Outlook, Excel, and Word). * Experience using incident or ticket management systems (CRM, ERP, etc.). * Basic knowledge of electronic or technical products (desirable, not mandatory). **Other desirable qualifications:** * Knowledge of return, repair, and reverse logistics procedures. **Skills and competencies:** * Excellent written and oral communication skills. * Ability to manage multiple tasks in an organized and efficient manner. * Customer orientation and problem-solving focus. * Proactivity and autonomy in decision-making. * High attention to detail and strong follow-up capability. #### **What we offer.** **Starting salary range:** 19k \- 23k. **Personal development:** We invest in general training (for the entire team) and specific training (for you). Our goal is your continued growth. **Discounts on your purchases** at PcComponentes and other stores (travel, general consumption, lifestyle…). **️** **Free Medical, Legal & Veterinary Chat.** Our chat service allows you to communicate with specialists in medical, legal, and veterinary matters 24/7 from anywhere in the world. **Personal wellness area,** where you can access exercise programs and online training rooms, as well as nutrition and healthy eating plans. **Free Emotional Wellbeing Program.** Access free and confidential online psychological support services.

C. los Olivos, 6, 30849 Alhama de Murcia, Murcia, Spain

€ 19,000-23,000/year