Description
Job Description
Accenture, recognized as a Great Place To Work®, is a global leader in professional services that helps leading enterprises, public administrations, and other organizations worldwide develop their core digital capabilities, optimize operations, accelerate revenue growth, and improve citizen services—creating tangible value at speed and scale.
We are seeking a technically oriented professional focused on IT/NOC operations in critical environments, with experience in monitoring, incident management, and operation of Linux, Windows, and VMware infrastructures.
This position is based in Sevilla and follows a hybrid work model—some days working remotely from home and others onsite at the office, where you can build meaningful synergies with your team.
Residency in Spain and valid Spanish work authorization are mandatory.
Responsibilities:
* Monitor IT platforms using tools such as Zabbix, Nagios, Prometheus, and Grafana to ensure early incident detection
* Manage logs using the ELK Stack (Elasticsearch, Logstash, Kibana) for event analysis and troubleshooting
* Operate production environments running RHEL 7/8/9, Windows Server, and VMware ESXi (clusters and VMs)
* Automate alerts and operational tasks using Python and Bash scripting
Key Accountabilities:
* Manage incidents under ITIL frameworks for 24×7 services using ITSM tools such as ServiceNow, Remedy, or GLPI
* Analyze and resolve incidents in VMware virtualized infrastructures, identifying root causes and implementing corrective actions
* Perform database operations on Oracle 19c, MySQL, and MariaDB for diagnostics and support
* Maintain and enhance operational procedures, runbooks, and technical documentation to standardize operations
* Collaborate in the operation of highly critical environments, ensuring availability and SLA compliance
Mandatory Requirements:
* Minimum 2 years of experience in IT operations, NOC, or production support environments
* Minimum 2 years of experience managing incidents under ITIL methodology for 24×7 services
* Minimum 2 years of experience with monitoring tools such as Zabbix, Nagios, Prometheus, or Grafana
* Minimum 2 years of experience operating Linux systems (RHEL 7/8/9\) or Windows Server
* Minimum 1 year of experience operating VMware ESXi environments
* Minimum 1 year of experience managing logs with the ELK Stack (Elasticsearch, Logstash, Kibana)
* Minimum 1 year of experience scripting with Python or Bash
* Experience writing operational procedures and technical runbooks
* RHCSA — Red Hat Certified System Administrator certification
* VMware VCP\-DCV — Certified Professional certification
* Microsoft Azure Fundamentals AZ\-900 certification
* ITIL Foundation v4 certification
Desirable Qualifications:
* Zabbix Certified Specialist certification
* Elastic Certified Analyst certification
* MCTS Windows Server certification
* Minimum 1 year of experience in public administration environments
* Minimum 1 year of experience operating Oracle, MySQL, or MariaDB databases
Knowledge and hands-on experience with generative artificial intelligence and AI tools applied to this role are required, aligned with Accenture’s commitment to responsible and effective AI adoption.
At Accenture—a company recognized as a Great Place To Work®—we champion a hybrid work model that, powered by technology and our facilities, enables us to preserve the essential human connection needed to collaborate effectively with our teams and clients. This connection sustains our inclusive and diverse culture—and according to Refinitiv, makes us the most diverse company in the world.
Additionally, we offer other benefits such as:
* Health, life, and accident insurance
* Medical services and wellness programs
* Flexible compensation plan and employee stock purchase program
* Flexibility programs (flexible hours, personal days, vacation scheduling, etc.)
* Personalized learning and development path
* Sustainability initiatives and Accenture Foundation programs
* Employee resource groups focused on diversity
* Other benefits: Bankinter Office with special conditions and profit-sharing
.