Description
We are looking for a Commercial Teleoperator to join our team at a medical aesthetics clinic. The selected candidate will manage contacts with potential clients, handle inquiries, follow up on leads, and help convert commercial opportunities into appointments. We offer integration into a professional team, initial training, and development opportunities.
\* Telephone customer service and management of potential clients. \* Contacting individuals interested in our services. \* Lead qualification and identification of their needs. \* Follow-up of contacts via CRM. \* Management and confirmation of appointments. \* Making follow-up calls to potential clients. \* Commercial advisory services regarding the clinic's offerings. \* Monitoring commercial results and meeting established targets. \* Updating client information in the management system. \* Coordination with the reception and customer service team.
* Minimum 1 year of experience. At least 1 year of experience in customer service, telemarketing, telephone sales, or commercial client management. Experience in appointment scheduling and lead follow-up will be especially valued.
* COMPLETED PRIMARY EDUCATION
* Spanish (spoken Advanced, written Advanced)
* English (spoken Advanced, written Advanced)
* Russian (spoken Native, written Native)
* Competencies / knowledge: Strong communication and sales skills, customer- and results-oriented mindset, persuasion and negotiation ability, initiative and organizational skills. Experience with CRM systems and digital tools will be valued. Ability to work with sales targets and systematically track potential clients. !sales \+ appointment scheduling \+ lead follow-up \+ CRM!
* Permanent employment contract
* Part-time (100 hours \- monthly working hours)