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Technical Support Technician

Indeed

Company

Job typeFull-time
Workplace typeHybrid
Experience levelNo experience limit
Education levelBachelor's Degree

Description

SD Worx is a leading European provider of payroll and human resources services with an international presence. We have offices across Europe and in Mauritius. What is our goal? We bring people-centered solutions to life and transform HR into a source of value for our clients and their employees. Our people solutions cover the entire employee lifecycle—from salary payment to talent acquisition, compensation, and development. Are you ready to join us? **About the position:** You will be part of the team responsible for ensuring the smooth operation of our SaaS-based labor and HR management solution, providing technical support to both clients and internal teams. **Your daily work with our clients:** * Resolve technical incidents related to platform installation, connectivity, and functionality. * Analyze and resolve issues associated with systems, databases, communications, and infrastructure. * Perform technical interventions in client environments. * Participate in continuous improvement and process automation projects. * Collaborate with various teams to ensure an excellent service experience. * Proactively investigate, diagnose, and propose solutions. **What we are looking for:** * Degree in Computer Science, Telecommunications, or related fields. * Experience or knowledge of Linux/Unix environments. * Programming or scripting skills (Python, JavaScript, Java, Ruby, Perl, C, or similar languages). * Experience working with SQL databases. * Interest in building a career within a customer-oriented technology environment. * Strong analytical ability, problem-solving orientation, and eagerness to keep learning. * Good communication and teamwork skills. We especially value: * Knowledge of networking, communications, and security. * Experience with web servers and technologies such as Apache. * Familiarity with APIs and web services (REST and SOAP). * Advanced level of English. **What we offer:** ️ Flexible working hours ️ 100% private health insurance covered by SD Worx ️ 25 days of vacation ️ 18 hours for personal matters ️ Reduced summer schedule: 36 hours per week instead of 40, for four weeks (to be chosen between July and August) ️ Flexible compensation options: meal vouchers, transport vouchers, etc. ️ Laptop and equipment provided ️ Workation: possibility to work from any SD Worx office (four weeks per year) ️ Training opportunities: language courses (subject to availability), individual training allowance, personalized development plan, and professional training ️ Professional growth: whether you aim to become an expert in your field or broaden your knowledge more broadly—there’s always room to grow within SD Worx! From many places, we work as one, advancing together from great to outstanding. SD Worx promotes diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified individuals regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or life stage. Salary range information will be shared with candidates during the first interview with the HR selection team.

Source: indeed
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Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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