Level 1 Support Technician

Description

Job Summary: We are seeking a Level 1 Support Technician to gain experience and develop a professional career in the IT field, providing support to end users and the technical team. Key Highlights: 1. Gain experience and develop a professional career in IT. 2. Practical learning environment from day one. 3. Diagnosis and resolution of microcomputer incidents. **Description:** ---------------- At Grupo Azarbe, we invest in Talent! We are looking for a user-oriented **Level 1 Support Technician** who wishes to gain experience and develop a professional career in the IT field. The main responsibilities include providing support: * Registering, tracking, and documenting incidents using various tools. * Preparing, delivering, and collecting IT equipment (computers, peripherals), including delivery control and signature. * Installing and configuring equipment. * Diagnosing and resolving incidents in microcomputer environments (operating systems, basic connectivity, applications). * Applying procedures for updates, security reviews, and basic maintenance. * Supporting the technical team in specific tasks (including remote support for field technicians). If you are interested in launching your technology career and learning in a practical environment from day one, we want to meet you! **Requirements:** --------------- * Higher Vocational Training Cycle in Computer Systems Administration or equivalent. * General knowledge of IT and microcomputer environments. * Ability to diagnose hardware and software incidents.