RECEPTIONIST

Description

Job Summary: We are seeking a receptionist to manage communications and provide customer service for a property management company, handling a high volume of calls and messages. Key Responsibilities: 1. Comprehensive communication and customer service management 2. Handling high-volume calls and messages 3. In-person and digital interaction with customers A company specializing in comprehensive property administration and management in Vilanova i la Geltrú is looking for a receptionist to handle communications. Requirements: \-Minimum education in administration and customer service \-Intermediate/advanced written and verbal communication skills in Catalan and Spanish \-Ability to manage a large volume of calls and messages Experience preferred in: • Property management • Knowledge of the real estate sector • Knowledge of insurance • Strong communication and conflict management skills • Customer service under high workload conditions Offered: \-Indefinite part-time contract (23 hours per week, with possibility of extension to 33 hours per week) \-Working hours: 09:00 \- 13:30 \-Gross monthly salary paid in 12 installments: 820 euros Main Responsibilities: · Telephone support · WhatsApp management · Email management · In-person assistance · Incident logging · Classification and referral to responsible personnel. Logging and communication of incidents to responsible departments. * Indefinite employment contract * Part-time schedule (23 hours \- weekly working hours) * Gross monthly salary: 820