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Job Summary: We are seeking a professional to join an international IT consulting multidisciplinary team, focusing on digital accessibility and user experience improvement. Key Highlights: 1. Shape your professional career with global support and a collaborative community 2. Help leading organizations build a sustainable and inclusive world 3. Participate in digital accessibility and UX projects Choosing Capgemini means choosing the opportunity to shape your professional career as you wish. You will receive support and inspiration from a collaborative community of colleagues worldwide and be able to reinvent what is possible. Join our team and help the world’s leading organizations discover the value of technology and build a more sustainable and inclusive world. Are you eager to join the team and participate in a major project as part of an international IT consultancy’s multidisciplinary team, aiming to implement tools, platforms, and applications designed to ensure digital accessibility, improve user experience, and foster equal opportunities in digital environments? To feel comfortable in this position, the following knowledge/skills are required: **Experience developing on Dynamics 365 CE:** * Plugins in C\# (.NET Framework) * Custom Workflows and Actions * JavaScript for form customization * Web Resources (HTML, CSS, JS) integrated into Dynamics * Integrations via Web Services (REST/SOAP), Azure Functions, Logic Apps * Solution development with Power Platform (Power Automate, Power Apps, Dataverse) **Knowledge of Field Service configuration:** * Management of work orders, resources, scheduling, and routing * Use of maps, geolocation, and route optimization * Configuration of IoT and predictive maintenance (desirable) **Experience with Dynamics 365 Contact Center:** * Configuration of omnichannel channels (voice, chat, email) * Integration with telephony platforms * Customization of Customer Service Workspace and Unified Routing **Proficiency in development tools:** * Visual Studio, VS Code * XrmToolBox, Plugin Registration Tool DevOps for solution management and deployments (CI/CD) * **Functional Requirements** * Ability to gather requirements from clients and key users * Design of functional solutions aligned with business processes * Preparation of functional and technical documentation * Configuration of entities, forms, views, business rules, and processes * Experience in implementation, migration, or continuous improvement projects * Knowledge of agile methodologies (Scrum) * High level of English We welcome all applications. We offer an extensive training portfolio, including in-person and online certification programs. Even if you don’t meet 100% of the listed qualifications, we’d love to meet you! Our commitment to inclusion and equal opportunity is reflected in our Equality Plan and Code of Ethics, which guarantee fair professional development and selection practices within a discrimination-free environment—regardless of ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance. What will you enjoy about working here? We offer a comprehensive set of Development and Work-Life Balance measures, such as: Wellbeing HUB \- Includes policies and initiatives for physical (Wellhub) and mental health. FlexAbroad: possibility to work remotely from another country for up to 45 days. Flexible Compensation Plan (health insurance, transportation, training, meal card or food allowance, childcare…) Continuous learning: access to Mylearning, Capgemini University, Digital Campuses, and Professional Communities. You’ll also have access to platforms like Coursera, Udemy, Pluralsight, Harvard Manager Mentor, and Education First for language learning (English, French, German…) — among others! Life and Accident Insurance Why Capgemini? Capgemini is a global leader in transforming clients’ businesses by harnessing the full power of technology. Our purpose is to achieve an inclusive and sustainable future through technology and the energy of those who develop it. We are a responsible and diverse company, a global leader in IT services and engineering, with over 360\.000 professionals across 50+ countries. With a strong 55-year heritage and deep industry expertise, clients trust Capgemini to address their full range of business needs—from strategy and design to operations—powered by the fast-evolving worlds of cloud, data, AI, connectivity, software, platforms, and digital engineering. In 2022, the Group reported global revenues of €22 billion. Rewrite your future. Join the team! www.capgemini.com/es\-es Ref. code 376549\-es\_ES Posted on 12 Dec 2025 Experience level Experienced Professionals Contract type Permanent Location Madrid Business unit ABL Southern Central Europe Brand Capgemini Professional communities SaaS Solutions
