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Client Support - Italian Market64842972108675120

Client Support - Italian Market

**Top Doctors Group continues to grow!** Do you want to join the company that has revolutionized private medicine and medical technology? At Top Doctors Group, we work to digitize healthcare and establish ourselves as the global leader in eHealth. We are an international company present in 11 countries and recognized for identifying the world’s best doctors and clinics, while also offering advanced digital solutions for patients and healthcare professionals. Join an innovative project with real impact. We are looking for a highly motivated individual to join our customer support team to actively monitor our doctors and provide them with exceptional support. This person will be responsible for efficiently resolving any questions or issues that may arise, maintaining smooth communication with doctors. Additionally, they will be responsible for training and installing tools and services for doctors. This is an excellent opportunity to become part of a major medical project in one of the most competitive sectors, with national and international impact within a rapidly growing, competent, young, and dynamic company. ️ **Responsibilities**: * Follow the Manager’s instructions to ensure doctors’ profiles are complete according to client preferences, maintaining our style and format. * Conduct welcome video calls to explain the company’s identity, platform functionality, and services offered. * Explain tools and technical or functional aspects of the service to doctors and their secretaries. * Configure and install necessary tools. * Configure services offered to doctors based on contract terms and roadmap: Telemedicine, Advance Payment, creation of personal website, appointment scheduling, etc. * Carry out profile modifications and updates not related to content (following current guidelines). * Execute and monitor tasks assigned by the Manager/Team Leader relating to tools, training, and customer support. * Maintain 100% availability during working hours to handle customer inquiries and calls. * Provide assistance in resolving simple platform-related questions. * Collaborate in creating high-quality video content by interviewing doctors on topics relevant to patients via Zoom platform. * Keep doctors informed about new products/services. **Minimum Requirements:** * Prior experience in customer service and excellent communication and listening skills. * Ability to adapt to new procedures, tools, and changes. * Comfort conducting video calls is essential. * Ability to follow specific instructions and independently carry out tasks within defined processes. * Native Italian speaker, basic knowledge of Spanish/English. * Basic computer skills: Excel, Outlook, etc. * Excellent verbal and written interpersonal skills. * It is important to adhere to timelines indicated by the Client Manager or Team Leader for activities and meet established deadlines. **What We Offer:** * ️Growth and stability. * Hybrid work model: Monday to Thursday, 9:00–18:30; Friday, 9:00–15:00. * Leaders who prioritize daily support. * Your birthday is a paid day off. * Social benefits and flexible compensation tailored to your needs. * Digital cafeteria at our offices. * Healthcare discounts. * Young and international work environment. * We know how to have fun—and guarantee plenty of it. At **Top Doctors Group**, we are proud to foster an inclusive workplace where the diversity of all individuals is valued and respected. We firmly believe this is the only way to enable our entire team to fully develop their talents and contribute to our company’s success. We are committed to adapting to your personal needs, so please contact us if you require any kind of accommodation—we’ll help you maximize your talent. We look forward to welcoming you!

C/ de Muntaner, 251, Sarrià-Sant Gervasi, 08021 Barcelona, Spain

Negotiable Salary

Restaurant Shift Supervisor - BARCELONA64842966771075121

Restaurant Shift Supervisor - BARCELONA

As a Shift Supervisor, you will assist with openings and closings, which are critical to planning a successful shift. You will spend much of your time learning what it takes to run a profitable restaurant—for example: managing schedules, orders, and budgets. The key is understanding that our customers expect the best from us, and you will lead your team to deliver exactly that. This means ensuring the right person, with the right skills, is in the right place at the right time—and that they know what we expect from them. Our burgers are fresh and handcrafted; we focus our efforts on ingredient quality, and our staff are energetic and committed to the Company because we genuinely care about their well-being. Our restaurants are filled with loyal customers who are true fans of Five Guys! **What do we offer?** * Permanent contract * Intensive work schedule—**NO split shifts!** * Gross annual salary of 20,000€ * Potential annual bonus of 3,000€ * Variable compensation through the “Mystery Customer” program (up to 200€ per month) * Exceptional career development opportunities * Structured training program * Excellent working environment * Restaurant meal policy

Carrer dels Boters, 6, Ciutat Vella, 08002 Barcelona, Spain

€ 20,000/year

Assistant Restaurant Manager64842963283971122

Assistant Restaurant Manager

* Hotel Arts Barcelona * Barcelona * * ### **Experiencia** No se requiere experiencia * ### **Salario** Retribución sin especificar * + ### **Área \- Puesto** **Hostelería, Turismo** - Encargado/a de Restauración + ### **Categoría o nivel** Mandos Intermedios + - ### **Vacantes** 1 - ### **Inscritos** 3 - * ### **Contrato** Contrato Indefinido * ### **Jornada** Completa Proceso de selección continuo. ### **Funciones** Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day\-to\-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on\-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on\-going basis. Additional Responsibilities • Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. ### **Requisitos** • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2\-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Housekeeper at H10 Urquinaona Plaza64842323175041123

Housekeeper at H10 Urquinaona Plaza

**Description:** ---------------- H10 Hotels needs to hire a Housekeeper to work at our H10 Urquinaona Plaza hotel in Barcelona. Key responsibilities include: * Cleaning guest rooms. * Monitoring assigned tasks. * Adhering to the quality standards set by the hotel chain. **Requirements:** --------------- * A responsible individual with initiative. * Knowledge of English and other languages is valued. * Prior experience in a similar position. * Availability for 30 hours per week. * Temporary contract covering a long-term sick leave.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

WAITER/WAITRESS AT BAR-RESTAURANT64842312052483124

WAITER/WAITRESS AT BAR-RESTAURANT

We are looking for a waiter/waitress to join our team at Bar-Restaurant L’Allau. • Bar and table service. • Order taking and service of tapas, sandwiches, and set meals. • Cashier duties and order tracking. • Assistance with cleaning and maintaining order in the dining area. * Indefinite employment contract * Full-time position * Other relevant details: • Full-time, morning and midday shifts. • Working hours: 8:00 AM to 4:00 PM.

Carrer Enric Morera, 13, 08480 L'Ametlla del Vallès, Barcelona, Spain

Negotiable Salary

Maître – Restaurant and Bar64842312036481125

Maître – Restaurant and Bar

* Sofitel Barcelona Skipper * Barcelona * * ### **Experience** No experience required * ### **Salary** Compensation unspecified * + ### **Department – Position** **Hospitality, Tourism** - Maître + ### **Category or Level** Middle Management + - ### **Vacancies** 1 - ### **Applicants** 0 - * ### **Contract Type** Permanent Contract * ### **Working Hours** Full-time Continuous recruitment process. ### **Responsibilities** Upscale, 5-star hotel in Barcelona, located at Port Olímpic—centrally situated in the city yet only a few meters from the beach. With an unbeatable seaside location and proximity to the beach, it is ideal for both business and leisure travelers. It offers comfortable rooms, two swimming pools, and a gym. For meetings, it features fully equipped venues accommodating up to 800 people. Our dedication and commitment focus on meeting guests’ needs, ensuring an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the country’s most vibrant and innovative destinations. It is no surprise that major technological events—such as the Mobile World Congress—are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history—key to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location directly across from Barceloneta, the city’s most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter—one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job Description Ensure excellence in service and guest experience at Restaurant Tendiez and the Bar, maximizing sales opportunities and applying an active commercial approach across all operations. Lead, motivate, and train dining room and bar teams, ensuring adherence to luxury standards and passionately conveying the brand’s values. Reporting to the F&B Operations Manager, your key responsibilities include (but are not limited to): Coordinate and supervise daily restaurant and bar operations, ensuring service excellence aligned with Sofitel standards. Guarantee guest satisfaction and loyalty by anticipating needs and resolving issues effectively. Manage reservations, organize special services, and coordinate events in the restaurant. Serve as the commercial reference for Restaurant and Bar, actively promoting sales, upselling, recommendations, and promotional initiatives—and monitoring results. Lead, train, and motivate the dining room team, strengthening their commercial mindset and developing their competencies. Conduct daily briefings to align the team on relevant hotel and service information. Lead the Bar Supervisor, defining objectives, operational priorities, standards, and performance follow-up (briefings, feedback, and training needs). Direct and supervise bar operations—in coordination with the Bar Supervisor—ensuring integration with the dining room and kitchen. Ensure proper planning and coordination of bar–restaurant service (peak demand periods, events, service timing, operational communication). Design, implement, and ensure compliance with service standards (SOPs) for Restaurant and Bar—jointly with the F&B Operations Manager. Monitor restaurant inventories and resources, and oversee bar inventories through the Bar Supervisor—optimizing procurement, wastage, and material usage. Guarantee consistency and proper condition of facilities, equipment, uniforms, and service materials—ensuring presentation, order, and cleanliness standards in both dining room and bar. Coordinate with Kitchen, Front Office, Events, and other relevant departments to ensure seamless guest experience and correct service execution. ### **Requirements** 1–3 years’ experience in similar roles within luxury hotels or gourmet restaurants. Solid F&B knowledge, with particular emphasis on mixology and oenology—formal training and practical experience highly valued. Commercial profile with proven experience in add-on sales and upselling. Excellent presence, positive attitude, and ability to share knowledge. Leadership, team management, and effective communication skills. Advanced Spanish and English (a third language is an advantage). Proficiency in office software and F&B management systems. Availability to work rotating shifts under high-pressure conditions. Key Competencies: Customer orientation and attention to detail. Proactive mindset and innovative spirit. Teamwork and interdepartmental collaboration. Organization, discipline, and resilience under pressure. Proactivity and results orientation. ### **We Offer** Exclusive benefits at Accor group hotels worldwide—allowing you to enjoy unique experiences across our international network. Flexible compensation packages including meal vouchers, transportation allowances, and private health insurance. Bicycle and e-scooter parking with charging stations. A dynamic, multicultural, and motivating work environment surrounded by professionals passionate about luxury hospitality. Professional development opportunities—both within this property and across other Accor hotels worldwide. Ongoing training via our Learn Your Way platform—designed to nurture your talent and professional growth. Permanent contract.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Assistant cook with grill knowledge64842265003011126

Assistant cook with grill knowledge

Company Information Restaurant El Raco de L´Angel Job Description Vacant Position **Assistant Cook with Grill Knowledge** Municipality: Sant Pere de Torello County: Osona Number of Positions: 2 Category: Assistant Cook with Experience Department: Kitchen Working Hours: Full-time or hourly basis Salary: To be agreed Contract Type: Full-time Contract Duration: Indefinite Publication Date: 18/12/2025 Requirements Qualification: Primary education Preferred: Own vehicle, immediate availability, proximity to workplace Requirements: Own vehicle and residence near the restaurant's location Mandatory Other Requirements

38PH+4W Sant Andreu de la Vola, Spain

Negotiable Salary

Creative Copywriter - International64841245739395127

Creative Copywriter - International

**About CDM****Barcelona****:** As part of one of the world's most prestigious healthcare advertising agencies, CDM Barcelona brings people, brands, ideas and innovation together to change real lives in extraordinary ways. Our core values allow us to work with clients in a way that changes their perception of what an agency can and should be. We lift each other up, challenge each other, demand from each other and encourage each other because we are responsible for each other. We work tirelessly to protect what we've built because it allows us to be who we are: dreamers, builders, pioneers, friends, lifechangers. We belong to Omnicom Health, the largest healthcare marketing and communications network in the world, with more than a dozen companies and over 4,000 talented people specializing in every area of health. Our people come from every corner of science, medicine, marketing, and communications, partnering with clients—and connecting with each other— to achieve meaningful change through better, more innovative communications. **About t****he role:** The copywriter is responsible for developing creative, engaging, and compliant content across multiple channels for healthcare campaigns. This role bridges execution and concept development, contributing creative ideas while independently producing high\-quality copy. Creative Development: * Write clear, compelling, and accurate copy for multichannel campaigns, including digital, print, video, and social media. * Contribute to the development and refinement of creative concepts and campaign ideas in collaboration with Art Directors and senior creatives. * Participate actively in brainstorming sessions, bringing original ideas and thoughtful solutions. * Adapt tone, style, and messaging to different audiences, brands, and communication platforms. * Support new business pitches with copy development and conceptual thinking. Collaboration \& Execution: * Work closely with account teams, medical writers, designers, and video makers to ensure cohesive and effective campaign execution. * Incorporate feedback from senior team members and clients to refine and strengthen creative output. * Ensure all copy aligns with healthcare regulations, client guidelines, and agency quality standards. * Assist in the preparation of presentations and creative materials for internal and client\-facing meetings. Growth \& Industry Awareness: * Stay informed about healthcare industry trends, creative best practices, and emerging formats. * Continuously develop creative, strategic, and writing skills through feedback and collaboration with senior team members. **About you:** We are looking for a communication professional who is eager to contribute, grow and thrive in our creative environment—and have some fun along the way. * Native or bilingual in English * A beginning portfolio of spec and/or produced of your own work * A can\-do attitude and team spirit to roll up your sleeves and pitch in when necessary * Between 2 and 5 years of experience in creative advertising * Experience in the healthcare sector is a plus *Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our* *Recruitment Privacy Notice**.*

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Mozo de almacén64841245803137128

Mozo de almacén

Are you looking for an opportunity to live and work in the **Netherlands** in a stable and promising sector? This could be your chance to become part of an international experience. **Your Role** As a **warehouse worker**, you will join the logistics team of one of the leading companies in the **Netherlands**. Your tasks may include: * Loading and unloading goods * Sorting * Organising the warehouse and managing stock levels Every day is different, but all share the same goal: ensuring that orders are delivered on time and in perfect condition. **Requirements** * Motivation and a positive attitude towards teamwork * English level **B1 or higher** * Experience in warehouse or logistics work **We Offer** * 6 months contract * Organised accommodation and daily transport to work * Support with your arrival, registration and administrative procedures **Experience Life Abroad** Working in the **Netherlands** will allow you to improve your English, gain valuable international experience, and discover an efficient and welcoming work culture. Job Type: Full\-time Pay: 14\.40€ per hour Expected hours: 38 – 40 per week Application Question(s): * What is your nationality? * Do you have experience working abroad? * Can you ride a bicycle? Language: * English (Required) Work Location: In person

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Quality Specialist External Operations64841245707521129

Quality Specialist External Operations

REQ ID 97041 POSTED Dec 17, 2025 FUNCTION Manufacturing \& Logistics LOCATION Barcelona Hub, B, ES, 08018 At Coty, we are recruiting a Quality Assurance Specialist for a dynamically growing team, in the Barcelona 22@ district. RESPONSIBILITIES As our Quality Assurance Specialist you are responsible for assessing the level of Quality and Good Manufacturing Practices across all Third Party Manufacturers (TPMs) to be compliance with Coty Quality standards and Business needs. In addition, you are responsible to ensure that Coty Product manufactured at TPMs meet Coty Specification, Quality Protocols and requirements. **Your main focus:** Act as QA single point of contact with TPMs for any Quality and compliance troubleshooting on Coty Products. Focus on QA compliance, capability building and risk mitigation. Deploy Quality Procedures and Policy to the EU TPMs in scope. Lead TPM QA qualification and onboarding for new TPMs/sites till final exit when production stops. Align Process Control Plan with new TPMs. Audit, coach TPMs and build capability. Lead investigation and follow up of corrective and preventive actions for any Product nonconformance to avoid recurrences until close\-out. Analyse product consumer complaints and ensure root cause analysis (RCA) is performed with Third Party Manufacturers. This role will require 30 % travel. Working for Coty means to be part of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes, embraces diversity as well as seeking to minimize its impact on the environment. You can work in a truly international and dynamic work environment. A culture based on trust and cooperation. With opportunities of continues improvement and learning with the freedom to be yourself. The team consists of 12 Quality Specialists, and you will work closely together with several departments such as R\&D, Initiatives and External Operations Teams. All your colleagues are very experienced in different technical areas and product categories, as well as experienced in Quality processes and GMP standards. Working in the team, you will have the opportunity to learn from others and be part of a community with a great team spirit. YOU ARE A COTY FIT You like to build strong relationships with Vendors, work on continuous improvement to raise Quality standards and find smart solutions to support the Business. As a/an experienced ExO QA Specialist, you will have the opportunity to learn from several product categories and grow with our Partners to deliver high quality Beauty products to the delight and satisfaction of our consumers and customers. You will also get energy from working in a fast\-paced, diverse, and international environment. Other than that, you: Bachelor’s degree as Chemistry, Biology, Engineering, etc. 5 years experience and knowledge of Quality Systems, GMPs and Quality Control. Background in Cosmetic Industry is desired. Very strong communication, leadership, and negotiation skills. Communicates in a constructive and consistent manner internally and externally. Fluent written and spoken English skills is a must. French is desired. Strong sense of individual accountability to own and drive the full scope. Works autonomously, requiring little supervisory direction. Able to take decisions based on risk. Team player, committed to deliver results. Able to handle large volumes of work and change priorities as needed. SAP knowledge. Good IT knowledge of MS Office applications. OUR BENEFITS As our QA Specialist for External Operations, some of the benefits you will receive are: Work from home policy Flexible working hours Flexible remuneration program Meal voucher Medical \& Physiotherapy Service Employee Assistance Program Discounts on Coty products and product gift packages RECRUITMENT PROCESS A telephone/online introduction. A first online/in\-person interview A second interview You will receive a proposal with the terms of employment. ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! For additional information about Coty Inc., please visit www.coty.com/your\-career.

Carrer de Sancho de Ávila, 110, Sant Martí, 08018 Barcelona, Spain

Negotiable Salary

DRP Planning Manager648412457232661210

DRP Planning Manager

REQ ID 96887 POSTED Dec 17, 2025 FUNCTION Manufacturing \& Logistics LOCATION Barcelona Hub, B, ES, 08018 We’re Coty, one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. ABOUT THE DEPARTMENT The Supply Planning organization sits in the Supply Chain function. The mission of the organization is to deliver the best balance of service and inventory that delivers the company’s revenue and cashflow objectives. Our Global Supply Planning team is an important part of Coty’s business. Sitting within the Planning zone of the Supply Chain function the team are responsible for ensuring our products are made and delivered to the right distribution centers, on time and in full. This is achieved by delivering the best balance of service, inventory, cost and sustainability, that delivers the Company’s revenue and cashflow objectives. The core of the supply planning organization sits in the Barcelona Planning Hub. It is currently responsible and accountable for the whole service and inventory of Coty revenue. THE ROLE The DRP Market Manager The organization is currently looking to fill a DRP Market manager role in the Barcelona Planning Hub. **Main responsibilities are as follows:** Lead the DRP Market team for one of the divisions Owner of the KPIs for the team. First point of contact for market escalations for your division Work in close collaboration with the supply planning teams to ensure Service, Cash, Cost and Sustainability targets are achieved. Weekly reporting to leadership. Maximize division service by ensuring availability and establishing a good collaboration with Global markets. Interface with Factory DRP, CSP and DRP NPD teams. Escalating for leadership support when required Lead Risk mitigation process with markets. Provide direction, coaching, feedback and recognition to the DRP Market team Lead, identify and rectify structural gaps in work processes in the DRP Market area. WHAT YOU’LL BRING Experienced planning manager with 1\+ years experience at manager level. Exceptionally collaborative, flexible, and adaptable when working with stakeholders, and team members. Set high standards, assume responsibility and accountability for successfully completing the tasks in hand. Impeccable ethics both professionally and personally. Effectively explore alternatives to reach the desired outcomes with the engagement of the team. Key requirements Proven hands\-on experience in Planning across different roles/functions Experience managing and leading a team of 6\+ people Deep technical knowledge of Coty’s ERP and execution systems (SAP, JDA) Effective influencing skills to drive forward the organization Required skills Strong communication (Verbal and written) and presentation ability. Ability to work across different levels in the organization and across different teams to ensure everyone is updated on key timelines and/or decisions Organized, structured and able to deliver in context of pressure on timelines and with conflicting priorities **Team player:** ability to coordinate and to create interaction within and outside the team **Adaptability:** curious, dynamic, strive and be comfortable in a constantly changing environment **Analytical mind:** details oriented, high level of rigor and process and action orientation

Carrer de Sancho de Ávila, 110, Sant Martí, 08018 Barcelona, Spain

Negotiable Salary

Senior Software Development Engineer648412456743701211

Senior Software Development Engineer

**Job Title** Senior Software Development Engineer**Summary** We're seeking a skilled Senior Software Engineer to join our Development team. In this role, you'll play a key part in designing, coding, testing, debugging, documenting, and maintaining our internal business solutions software. **Key responsibilities:** * Leverage technical expertise, with a solid background in both development and maintenance within the software development lifecycle; * Constantly exercise critical thinking and use your analytical skills; * Troubleshoot, debug and implement effective solutions favoring simplicity and maintenance over time; * Improve code readability and performance through continuous refactoring and optimization; * Demonstrates a proactive, collaborative and problem\-solving attitude towards challenges; * Give and receive feedback in an Agile environment looking for team collaboration, caring and promoting about the psychological safety of the whole team; **About the Ideal Candidate:** * Extensive development experience using Microsoft stack (C\#, .NET framework or .NET); * XP methodology, Lean/Agile, refactoring, dealing with Legacy Code and observability; * Experience using Angular or another JavaScript framework (plus); * Be comfortable working with complex and legacy solutions; * Capability of efficiently communicate in written and oral English; * Strong team player with a collaborative mindset in a continuous improvement environment. **What we can offer you:** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de Llull, 265, Sant Martí, 08005 Barcelona, Spain

Negotiable Salary

Vegan Chef648412394937621212

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Vegan Chef, Barcelona, Spain** ================================ **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef If you are searching for exciting **vegan chef** jobs in Barcelona, Spain, this is the option to explore. Cozymeal is searching for a plant\-based chef in this region to bring their high skill level to guests through fun and engaging cooking classes and culinary experiences. The demand for vegan cooking experiences has never been higher, which has helped create this unique opportunity. As a Vegan Chef Partner on Cozymeal, you’ll discover the freedom to build enticing menus that you want to share and schedules at times that fit your busy lifestyle. Additionally, you’ll benefit from our proven marketing plan and receive personalized support to help you grow your audience and your business. If you consider yourself an expert in vegan cooking, we’d love to talk. Get in touch, and let’s discuss how we might work together. **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Barcelona, Spain * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Barcelona, Spain

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 12,000/month

Waitress Assistant648412395398411213

Waitress Assistant

Self-service restaurant. Bar service (preparation and delivery of sandwiches, pastries, menu dishes, cafeteria items), cash handling, restocking, and cleaning Position type: Part-time Salary: Starting from €1,000.00 per month Application questions: * In which town or city do you reside? Experience: * Hospitality: 1 year (Mandatory) Language: * English, Catalan (Desirable) License/Certification: * Food Handler Certificate (Desirable) Work location: On-site employment

Carrer Tirso de Molina, 34, 08940 Cornellà de Llobregat, Barcelona, Spain

€ 1,000/month

COOKS, IN GENERAL648412395096331214

COOKS, IN GENERAL

A Japanese restaurant located in El Masnou is seeking a cook with at least 2 years of experience in Asian cuisine. Kitchen management and organization. Mise en place and preparation of typical Japanese dishes such as sushi (nigiri, maki, etc.), ramen, and rice dishes. Cutting and preparation of meat, fish, and vegetables. Food handling certificate. Indefinite-term contract. Working hours: Wednesday to Sunday, from 12:00 to 16:00 and from 20:00 to 24:00. Days off: Monday and Tuesday. Full-time position. Remuneration: €1500 gross per month. A Japanese restaurant located in El Masnou is seeking a cook with at least 2 years of experience in Asian cuisine. Kitchen management and organization. Mise en place and preparation of typical Japanese dishes such as sushi (nigiri, maki, etc.), ramen, and rice dishes. Cutting and preparation of meat, fish, and vegetables. Food handling certificate. Indefinite-term contract. Working hours: Wednesday to Sunday, from 12:00 to 16:00 and from 20:00 to 24:00. Days off: Monday and Tuesday. Full-time position. Remuneration: €1500 gross per month. * 2 years of experience. Experience in Asian cuisine * Spanish (intermediate spoken, intermediate written) * Indefinite-term employment contract * Full-time position * Gross monthly salary: €1500

Carrer de Sant Rafael, 13, 08320 El Masnou, Barcelona, Spain

€ 1,500/month

Chef (Japanese Cuisine)647071624888341215

Chef (Japanese Cuisine)

Chef for a restaurant in Sabadell, indefinite contract, full-time schedule, working from Wednesday to Sunday, 13:00–17:00 and 20:00–24:00, with mandatory rest periods; gross monthly salary of €1,556 paid in 14 installments. Proficiency in Japanese cuisine is essential, as is availability to work on holidays. Problem-solving ability and capacity to make decisions, experience handling kitchen tools. Experience preparing dishes live, knowledge of food marination, menu development and renewal. Responsibilities: kitchen supervision and organization, pre-preparation of ingredients, preparation of traditional Japanese dishes, food handling, cutting and preparation of meats, fish, and vegetables, HACCP control. Responsibilities: Kitchen supervision and organization, problem-solving ability and capacity to make decisions, experience handling kitchen tools, pre-preparation of ingredients, preparation of traditional Japanese dishes, food handling, cutting and preparation of meats, fish, and vegetables, HACCP control. Experience: 24 months. Experience in Japanese cuisine. * Indefinite-term employment contract * Full-time schedule * Gross monthly salary: €1,556

Carrer de l'Arcàdia, 4D, 08206 Sabadell, Barcelona, Spain

€ 1,556/month

Chef647333611417611216

Restaurant\-Seafood establishment located in Bellvitge, specializing in daily menus, seeks an experienced chef to prepare and execute dishes for the daily menu, à la carte offerings, and tapas and sandwich options provided by the establishment. \- Preparation and execution of the daily menu, à la carte items, and tapas, following instructions from the kitchen supervisor or production sheets. \- Monitor stock levels of basic ingredients and report replenishment needs. \- Clean the kitchen and utensils according to established hygiene standards. * 3 years of experience. \- Minimum of 3 to 5 years performing the described duties. \- Advanced knowledge of food handling and food safety. * Spanish (spoken: advanced, written: intermediate) * Permanent employment contract * Intensive working schedule * Gross monthly salary: €1,700 * Additional relevant information: Approximate working hours from 8:00\-9:00 to 16:00\-17:00, including the legally mandated break. Salary: €1,700 gross per month, paid in 12 installments annually (extra pay prorated). Consecutive days off: Monday\-Tuesday. Location: Bellvitge. Immediate start.

Carrer de Costa Rica, 29, Sant Andreu, 08027 Barcelona, Spain

€ 1,700/month

Chef/Culinary Instructor647501526767381217

Chef/Culinary Instructor

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. Chef/Culinary Instructor, Barcelona, Spain **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef Culinary Instructors in Barcelona, Spain are the culinary experts Cozymeal is searching for! Barcelona is a dining hotspot, combining traditional Spanish fare with modern restaurant culture sensibilities. With chef instructors in Barcelona in such high demand, the time is ripe for sharing your passion for cuisine with budding gourmets. Cozymeal, a leader in the culinary education and experience industry, offers a world\-class online platform for introducing your services teaching cooking classes in Barcelona to a hungry audience. You’ll prepare your favorite menus and share your secrets with your students. We’ll provide first\-rate marketing and support you as your business grows into something sweet. If being a culinary instructor in Barcelona sounds like your kind of dish, pull up a chair at our table and let’s talk! **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** Income potential of up to $12,000/month (some make even more than that!) Be your own boss Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) Reach new customers Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** Based in Barcelona, Spain Professional culinary background Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences A comprehensive repertoire and ability to offer a variety of cuisines Experience hosting cooking classes **Location:** Barcelona, Spain SIGN UP

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 12,000/month

Private Chef647502279688981218

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Private Chef, Barcelona, Spain** ================================== **IMPORTANT NOTE:** To apply, please visit: https://www.cozymeal.com/become\-a\-chef Cozymeal is seeking **Private Chefs** to fill private chef jobs in Barcelona, Spain. The culinary heritage of Barcelona is a thrilling mix of regional pride, historical tradition and exciting experimentation. Thanks to this city's one\-of\-a\-kind character, personal chef jobs have become a hot commodity. We can help you find a hungry clientele in the mood for something special. Cozymeal is a world\-class culinary experience platform that brings together talented chefs with discerning diners. Our one\-of\-a\-kind online presence serves a foodie community in search of their next great meal. We market your profile and help you grow your audience while you serve up your specialities. The possibilities are so delicious, you can practically taste it. If you're a talented chef in Barcelona looking for a personal chef job near you, come cook at our station! **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Barcelona, Spain * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Barcelona, Spain

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Sushi Chef647501526607391219

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Sushi Chef, Barcelona, Spain** ================================ **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **Sushi Chefs** in Barcelona, Spain make prime sushi instructors, and you could be one of them! The dining scene in Barcelona is world\-class, with traditional Spanish offerings coexisting beside contemporary favorites and global classics. By becoming a sushi instructor in Barcelona, you help expand the home dining options of aspiring gourmets throughout the city. Cozymeal assists instructional sushi chefs in Barcelona by providing a robust platform that provides an online profile for your classes. The menus and schedule are yours; we help with marketing and business support. The blend is a recipe for success from start to finish! If you have a taste for teaching classes as a sushi instructor in Barcelona, we’d love to have you at our table! **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Barcelona, Spain * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Barcelona, Spain

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 12,000/month

Bartender646954074504971220

**Bernacca Group** is a Brazilian company operating six restaurants in São Paulo, having established itself since 2013 as a benchmark in traditional Italian cuisine. Its specialty lies in semolina wheat pasta cooked “al dente”, distinguished by its technique, texture, and authenticity. Additionally, the group owns Kuro, an award-winning Japanese restaurant holding a Michelin star. Currently, the group is preparing to expand into Europe with a new Bernacca Bottega, set to open in January in Barcelona’s Gràcia district. **Full job description** **We are seeking a creative and mixology-passionate Bartender** to join our team and deliver a unique experience to our customers. **Who are you?** * A professional bartender experienced in cocktails and beverages. * Passionate about mixology and customer service, with a positive attitude. * Organized and capable of working in a dynamic environment. * Knowledgeable about wines and spirits, with skills to recommend pairings. **What will you do?** * Prepare and serve high-quality cocktails, beverages, and appetizers. * Create new cocktail recipes aligned with the restaurant’s concept. * Maintain cleanliness and organization of the bar and work area. * Deliver exceptional customer service, advising on drinks and pairings. * Collaborate with the team to ensure a positive and efficient working environment. **What do we offer?** * The opportunity to join a solid and expanding project in Barcelona. * A professional, creative, and dynamic work environment. * A competitive salary commensurate with experience and merit. * Genuine opportunities for professional growth. Employment type: Full-time Salary: €1,600.00–€1,700.00 per month Work location: On-site

Carrer de Bonavista, 10, Gràcia, 08012 Barcelona, Spain

€ 1,600-1,700/month

Head Waiter/Waitress646954074659861221

Head Waiter/Waitress

**Bernacca Group** is a Brazilian company operating six restaurants in São Paulo, having established itself since 2013 as a benchmark in traditional Italian cuisine. Its specialty lies in durum wheat semolina pasta cooked “al dente”, distinguished by its technique, texture, and authenticity. Additionally, the group owns Kuro, an award-winning Japanese restaurant holding one Michelin star. Currently, the group is preparing to expand into Europe with a new Bernacca Bottega, set to open in January in the Gràcia district of Barcelona. **Full job description** **We are seeking a passionate and experienced Head Waiter/Waitress** to lead our service team and deliver an unforgettable dining experience to our guests. **Who are you?** * A natural leader with prior experience as Head Waiter/Waitress or Maître. * Passionate about hospitality and possessing in-depth knowledge of wines. * Organized, communicative, and capable of managing teams effectively. * Possessing a positive attitude and a detail-oriented approach to customer service. **What will you do?** * Supervise and coordinate front-of-house service, ensuring exceptional guest attention. * Train and motivate the waiting staff, fostering a collaborative work environment. * Advise guests on wine selection and food pairings, guaranteeing a complete gastronomic experience. * Monitor service quality and coordinate with the kitchen to ensure efficient workflow. * Manage reservations and dining room organization effectively. **What do we offer?** * The opportunity to join a solid and expanding project in Barcelona. * A professional, creative, and dynamic work environment. * A competitive salary commensurate with experience and merit. * Genuine opportunities for professional growth. Employment type: Full-time Salary: €2,000.00–€2,200.00 per month Work location: On-site

Carrer de Bonavista, 10, Gràcia, 08012 Barcelona, Spain

€ 2,000-2,200/month

EU HRIT Analyst646719776640011222

EU HRIT Analyst

Overview: Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end\-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever\-changing world. The **EU** **HRIT Analyst** is responsible for the implementation, maintenance, and optimization of HR technology solutions. While the focus for this role is EU payroll and time \& attendance, this role will provide some EU support for other HRIT initiatives, such as recruiting, talent management, learning management, HR data systems, reporting and communication. This role involves collaborating with HR and IT teams to ensure that HR systems meet the needs of the organization and support efficient HR processes. The EU HRIT Analyst will be expected to take on roles on additional projects and initiatives where their skills and abilities are necessary. This may include supporting change management and audit requirements. Responsibilities: * **System Enhancements and Implementations:** Lead and support the implementation of HR applications, including configuration, testing and deployment. Work with various levels of the organization to identify critical business requirements. Identify potential issues and improvement opportunities and research/execute possible solutions. * **Maintenance and Support:** Provide ongoing support and maintenance for HR systems, troubleshooting issues, and ensuring system stability. * **Process Improvement:** Analyze HR processes and recommend technology solutions to improve efficiency and effectiveness. * **Data Management:** Ensure data integrity and accuracy within HR systems, including data entry, audits, and reporting. In partnership with Human Resources, ensure the stability, security, confidentiality and availability of all HR applications in compliance with all applicable laws, regulations and organizational practices. * **User Training:** Develop and deliver training programs for HR system users, ensuring they are proficient in using the applications. * **Vendor Management:** Collaborate with software vendors to manage system updates, enhancements, and support issues. Manage new and existing interfaces and data transfers to and from internal and external systems. * **Project Management:** Manage HRIT projects, including timelines, budgets, and resource allocation. Support projects with research, analysis, coordination and communication. * **Compliance:** Ensure HR systems comply with relevant regulations and company policies. * **Travel:** less than 10% * Perform other duties as assigned. Qualifications: **EDUCATION \& EXPERIENCE:*** **Education:**Bachelor’s degree in information technology, Human Resources, or a related field. * **Experience:** 5 to 7 years IT payroll system experience supporting European countries, including Germany * **Technical Skills:**Proficiency in payroll software applications (e.g., Dayforce, Workday, UKG, ADP, etc.), SQL, and data analysis tools. * **Soft Skills:**Strong analytical, problem\-solving, and communication skills. Ability to work collaboratively with cross\-functional teams. * **Certifications:**HRIT\-related certifications (e.g., SHRM\-CP, PHR) are a plus. **COMPETENCIES:*** Strong IT application skills (ex. Payroll, Time \& Attendance) including change management and solid knowledge of IT software development methodologies. Experience in other applications such as HRIS, Applicant Tracking, etc., are a plus. * Solid knowledge of project management methodologies, along with project and time management skills. * Able to translate customer/end user requirements into functional or technical specifications and execute changes based on those requirements. * Advanced proficiency with data analysis tools, including Microsoft Excel, Access, SQL and Project, required. * Ability to lead without authority and influence change in a highly matrixed organization. * Expertise in data analysis and relational databases. * Experience designing and producing reports that satisfy customer’s complex requirements. * Experience managing concurrent assignments/projects and ability to identify priorities with stakeholders.

Carrer de Tuset, 23 25 Atico, 5, Distrito de Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

MSI/ITO Program Director646719777013791223

MSI/ITO Program Director

Overview: **WELCOME TO SITA** ------------------- *At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.* *You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting\-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a* ***Great Place to Work®*** *by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.* *Are you ready to love your job?* *The adventure begins right here, with you, at SITA.* *Please note that the Job title on SITA contract for this role will be "***Director Consulting"** *as aligned with our internal career framework.* ***ABOUT THE*** ***ROLE:*** This position is responsible for providing leadership direction and management of a Business Development team, responsible to design, build and deliver MSI (Master System Integration) and ITO (Information Technology Outsourcing) projects to customers in the EURO region, achieving the market growth, strategic financial and client satisfaction objectives. **WHAT YOU WILL DO:** * Evolving role, covering from customer engagement and creation of a solution framework based on high level requirements, until the completion of a detailed statement of work. The result might be for MSI the creation of a full\-scope MSI proposal, detailed project plan and resourcing, as well as initiating and overseeing the exectuting the MSI program. For an ITO the result might be the planning and execution of a customer Due Diligence, building a contrete Transition Plan, and initiate and overseeing the execution of the ITO program. * Lead the development and execution of a strategy for the MSI and ITO in line with SITA's strategy and the Business Unit Center of Exellence (CoE) * Develop the consulting portfolio with: * An industry best practice methodology tailored to ATI requirements * A rigorous and structured approach to identify and solve client business problems * An effective selection and management of third party suppliers and partners * Pull\-through generation for SITA products and services * Drive the MSI and ITO business development in collaboration with other internal and external partners (Sales BU Regions product management product marketing others): * Identify key services development opportunities and support their execution * Establish \& implement an effective go to market strategy for consulting portfolio * Develop new opportunities with existing and prospective new clients * Gain closure on consulting sales through effective positioning of offerings directly with customers and through the indirect influence of SRM teams * Support delivery of client work as required * Execute global \& regional initiatives aligned with business and sales strategy * Provide overall leadership and direction for MSI and ITO practice: * Provide thought leadership in ATI and Technical Consulting fields providing strategic thinking to enhance new and existing SITA solutions * Ensure the Consulting practice elevates and broadens client relationships * Coordinate overall staffing plans team building mentoring and continuous development across regions solution lines and central consulting practices * Leads best practice recruiting community building and retention strategies * Ensure consulting engagements meet the highest quality standard * Define and oversee major workstreams — including ownership, work breakdown structures, and organizational change management. * Drive maximum customer value through collaboration with SITA and other service providers. * Begin within Business Development, with the potential to evolve into a Business Unit for MSI and ITO — or to lead the transition to the appointed Business Unit. * Lead key client Consulting Engagements * Responsible for an overlay consulting P\&L and revenue achievement across all SITA consulting activities (10\-15 M$ range in 2010\) reports measurements \& metrics status reports and operations reviews * Directly accountable for staff and expense budgets for the central consulting practice. Qualifications: **WHO YOU ARE:** * 15\+ years experience with 10 years consulting experience in relevant industry and a minimum of 5 years experience in leadership roles, specially in the MSI, ITO and Digitalization/Transformation programs. * Track records in complex consulting engagements sales and delivery * Strong change management experience in a complex environment * Successful experience in developing new consulting offerings * Track record in leading a team of highly skilled professionals * Demonstrated experience in consultative selling and client interactions involving pre\-sales contract negotiation and problem resolution. **KNOWLEDGE \& SKILLS** * Deep understanding of the current industry dynamics and trends including strategy and operations * Ability to drive rigorous fact\-based appraisal of industry performance drivers and competitive dynamics * Self sufficient * Engagement/economics management * Business process understanding and documentation * Excellent Business planning and management skills * Demonstrated ability to build high performing teams * Exceptional team building / mentoring skills * Possess a strong command of the technology and business process environment * Strong presentation skill required to present to C level employees internally and externally * Advanced knowledge of SITA products and technologies and ability to appropriately apply to assist SITA and our customer in achieving business goals * Ability to build credibility and strengthen the relationship with the sales team sales management product management and clients * Strong executive presence and customer building / influencing skills * Ability to apply innovative as well as established analytical tools to device a clearly articulated strategy and business value * Deep business unit commercial and/ or brand strategy experience * Expert knowledge of Communication and Information Systems **PROFESSION COMPETENCIES** * Business Acumen * Business Development * Consulting Process \& Methods * Financial Acumen * Supplier Relationship Management **CORE COMPETENCIES** * Adhering to Principles \& Values * Communication * Creating \& Innovating * Customer Focus * Developing Talent * Impact \& Influence * Leading Execution * Managing Performance * Results Orientation * Strategic \& Commercial Thinking * Teamwork * Visionary Thinking \& Leading Change **EDUCATION \& QUALIFICATIONS** \- MBA/accreditations or equivalent \- Consultancy accreditations preferred (e.g. Diploma in Management Consultancy offered by Institute of Business Consulting and the Chartered Management Institute)\- Project Management qualification preferred **WHAT WE OFFER** ----------------- We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. **Flex Week:** Work from home up to 2 days/week (depending on your team's needs)* **Flex Day:** Make your workday suit your life and plans. **Flex\-Location:** Take up to 30 days a year to work from any location in the world. **Employee Wellbeing:** We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health \- a personalized platform that supports a range of wellbeing needs. **Professional Development:** Level up your skills with our training platforms, including LinkedIn Learning! **Competitive Benefits:** Competitive benefits that make sense with both your local market and employment status. *SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self\-identify in the application process.*

Carrer de Pallars, 193, 195, Sant Martí, 08005 Barcelona, Spain

Negotiable Salary

Camarero/a- Enoteca**646713088661781224

Camarero/a- Enoteca**

* Hotel Arts Barcelona * Barcelona * * ### **Experiencia** No se requiere experiencia * ### **Salario** Retribución sin especificar * + ### **Área \- Puesto** **Hostelería, Turismo** - Camarero/a + ### **Categoría o nivel** Empleado/a + - ### **Vacantes** 1 - ### **Inscritos** 8 - * ### **Contrato** Contrato Indefinido * ### **Jornada** Completa Proceso de selección continuo. ### **Funciones** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re\-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand\-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. ### **Requisitos** Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Inside Sales Representative (Italian– speaking) – On-site - TE06646657145578271225

Inside Sales Representative (Italian– speaking) – On-site - TE06

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an **Inside Sales Representative in Barcelona (On\-site)**, you will be part of our team of game\-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Inside **Sales Representative** on our team, you will: * Respond to inbound leads, turning every call into an opportunity to match clients with our unique merchant payment solutions and software * Forge connections with new customers, introducing them to our game\-changing products and services * Be a guiding light, empowering clients with knowledge and solutions tailored to their unique needs * Be a problem\-solver, addressing queries and smoothing out any hiccups in the customer experience * Innovate and organize, contributing to a seamless workflow and enhanced merchant experiences **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix** is a great match if you: * Are bilingual or proficient in Italian plus fluent in English * Have more than 1 year of inside sales experience within a fast\-paced organization * Have a customer\-centric mindset with a desire to go above and beyond your targets * Have effective time management and rganization skills * Have a competitive spirit and a great team player * Have strong resilience with the ability to overcome objections * Have a desire to learn and continue to develop * Enjoy engaging in a high\-paced, high\-volume sales environment with frequent calls throughout the day * Can maintain consistent, intensive phone activity to reach daily call targets and engage with multiple clients Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your **unique lifestyle:** * Base salary of 19\.000 euros gross/year \+ up to 5\.000 euros gross/year in bonus and private medical insurance * Full\-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00 * Full paid training for the company and the products you will be working on * A modern centrally placed office in Barcelona **Experience the best version of you!** At **Concentrix**, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1660889

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 19,000/year

Executive Chef646653279033611226

Are you a master of craft? Do you thrive in leading teams that succeed together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting edge of luxury experiences. Mandarin Oriental, Barcelona is an exclusive 5\-star hotel located on Barcelona’s Passeig de Gràcia, surrounded by historic modernist architecture and iconic works by Gaudí. The hotel features 120 rooms, 28 suites designed by Patricia Urquiola, a two\-Michelin\-star restaurant, a refined cocktail bar, the Mimosa Garden and a rooftop terrace with panoramic views. The Spa offers 8 treatment rooms, an indoor pool and a gym. **About the job** ----------------- Based at Mandarin Oriental, Barcelona, the **Executive Chef** leads the vision, direction and overall execution of the hotel’s culinary operation. This role ensures exceptional quality, innovation, financial performance and colleague development across all kitchens. The Executive Chef reports to the **Director of Food \& Beverage**. **As Executive Chef, you will be responsible for:** --------------------------------------------------- **Culinary Leadership \& Operations** * Leading the culinary operation with clear strategic direction, inspiring excellence and creativity across all outlets. * Ensuring all dishes are prepared according to quality standards, seasonality and product availability. * Planning, coordinating and supervising menu development and implementation across all venues. * Ensuring food quality, consistency, presentation and HACCP standards are always maintained and improved. * Organising food production efficiently, cost\-effectively and hygienically. * Overseeing discipline, performance and development of all culinary and stewarding colleagues. * Managing the Executive Steward and the stewarding operation. * Preparing daily and weekly market lists. * Holding daily operational meetings and participating in hotel leadership meetings. * Developing SOPs and job descriptions for the entire culinary team. * Continuously improving operating procedures and workflows. **Financial Responsibilities** * Being fully accountable for the Culinary Department’s operating budget. * Controlling and achieving food and labour cost targets. * Monitoring market price fluctuations, cost changes and product quality in partnership with Purchasing. * Proposing new services, concepts and products to enhance revenue and guest satisfaction. * Finding ways to maximise sales, increase yield and reduce costs without compromising service or product quality. * Overseeing forecasting processes (weekly, monthly, actual vs forecast). * Approving weekly schedules and overseeing payroll corrections and submissions. **People \& Culture** * Recruiting, training and mentoring culinary colleagues to foster a motivated, high\-performing team. * Ensuring the Employee Handbook and hotel policies are consistently communicated and followed. * Acting as an effective listener and encouraging open, respectful communication. * Leading team building, collaboration and colleague engagement initiatives. * Enforcing discipline and following hotel procedures when necessary. **Collaboration \& Guest Experience** * Working closely with Purchasing to acquire food items and kitchen equipment. * Attending meetings with F\&B, Purchasing, Stewarding and other operational teams. * Ensuring guest satisfaction by maintaining exceptional food quality, innovation and service consistency. * Supporting the creation of new culinary experiences tailored to guest preferences and hotel positioning. * Performing any other reasonable duties as requested by the Department Head. **As Executive Chef, we expect from you:** ------------------------------------------ * Strong leadership, interpersonal and problem\-solving abilities. * Excellent knowledge of luxury hospitality culinary operations. * High responsibility, integrity and reliability. * Ability to work under pressure in a fast\-paced environment. * Ability to lead diverse, multicultural teams and foster learning and development. * Strong focus on guest needs, quality and service excellence. * A pleasant and engaging personality. * Excellent verbal and written English skills. * Minimum of 5–7 years in senior culinary leadership roles, ideally in luxury hotels or fine dining environments. **Our commitment to you** ------------------------- **Learning \& Development** – Tailored programmes for continuous growth. **MOstay** – Complimentary stays and special colleague rates worldwide. **Health \& Colleague Wellness** – Programmes supporting work\-life balance and wellbeing. **Benefits** ------------ * Weekly\-rotating menu in the colleagues' canteen. * Learning platform with personalised training. * Uniform cleaning and pressing service. * Young, fun and multicultural work environment. * Complimentary stays and colleague rates worldwide. * Coffee corner available all day. * Electric kick scooter \& bicycle parking. * Staff parties and team\-building events. * Internal growth opportunities within the Group. * Weekly physiotherapy sessions. * Birthday day off. Mandarin Oriental is an equal opportunity employer. We value the uniqueness of each individual, embracing diverse perspectives, cultures, lifestyles and personal circumstances. Our commitment lies in providing equal opportunities and maintaining a productive, inclusive and discrimination\-free work environment. **We’re Fans. Are you?**

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Sr Payroll Specialist646294310487061227

Sr Payroll Specialist

**About this role:** This position operates in a fast\-paced environment and is responsible for supporting payroll operations for non\-US entities, working closely with our managed service payroll provider to ensure accurate and timely payroll processing. **What you’ll do:** * Coordinate, review, and approve monthly and/or semi\-monthly payrolls for non\-US entities, ensuring compliance with local regulations and company policies. * Prepare and review off\-cycle and manual payments as required, ensuring all calculations and system entries are correct. * Process all special payment requests such as commissions, bonuses, severance, and overtime in accordance with local requirements. * Analyze processes to drive efficiencies and best practices. * Resolve payroll\-related queries and issues, including those related to earnings, deductions, and statutory withholdings. * Collaborate with HR to ensure accurate and timely updates of employee data and benefits in the Workday HR system. * Review payroll system audits and work with the payroll provider to address any discrepancies or issues. * Prepare and analyze payroll reports and metrics for management as requested. * Partner with the team leads on all project management initiatives. **What you’ll need:** * Accounting or Finance degree preferred. * Minimum of 3 years prior payroll experience preferably in a corporate environment * ADP and Workday knowledge preferred. * Experience managing payroll across multiple countries or regions is a plus. * Proven ability to work cross functionally within a team. * Strong proficiency in Microsoft Excel, Word, and Outlook * Excellent oral and written communication skills * Ability to maintain confidentiality and handle sensitive personnel data with discretion. * Strong analytical, problem\-solving, and attention\-to\-detail skills. * Effective influencing and listening skills. * Strong initiative and drive * Ability to work effectively in a fast\-paced, high\-pressure environment and meet tight deadlines. * Demonstrated ability to multi\-task and prioritize effectively. * Adaptable and proactive in responding to changing business needs. * Maintain and update payroll process documentation and standard operating procedures (SOPs). \#LI\-TR3 \#LI\-Hybrid **Who are we?** At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission\-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support \~14,000 client enterprises in \~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. **What makes Gartner a great place to work?** Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. **What do we offer?** Gartner offers world\-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at \+1 (203\) 964\-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:105621 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant\-privacy\-policy **For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.**

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Purchasing/Compras Intern646176072126751228

Purchasing/Compras Intern

* Almanac Barcelona * Barcelona * * ### **Experience** No experience required * ### **Salary** Compensation unspecified * + ### **Department – Position** **Purchasing, Logistics and Transportation** - Purchasing Administrator**Administration and Secretarial Work** - Administrator - Purchasing Administrator + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 4 - * ### **Contract** Internship Contract * ### **Working Hours** Full-time Continuous selection process. ### **Responsibilities** Receive purchase requests from all hotel departments and register them in the purchasing system. Assist the person responsible for managing total inventory stored in the warehouse and ensuring accuracy of goods issued to various points of sale. Help identify slow-moving inventory and collaborate with Food & Beverage (F&B) Managers. Ensure competitive quotations when necessary. Safely procure emergency items ordered by the Engineering, Food & Beverage, and General Stores departments. Prepare purchase orders for all required items. Conduct monthly physical inventories across all beverage areas (warehouses and beverage outlets), verifying all inventory sheets according to Almanac’s Policies and Procedures. Support the Accounts Department with goods receipt requests and invoice requests. Maintain good relationships with operations. Perform any additional tasks assigned. ### **Requirements** • Currently pursuing a bachelor’s degree or diploma in Business Administration and Management. • Experience with Material Control. • Proficiency in Microsoft Office at the user level. • Fluent in Spanish; English is a plus. • Experience with Micros Symphony and Opera is a plus. ### **Offered** €500 / month \- Access to staff canteen; uniform and laundry service. \- Access to employee discounts.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Senior Manager, Technical Support646172576291851229

Senior Manager, Technical Support

**OUR TEAM** The Technical Support team at Duetto is critical in ensuring our customers have a seamless and positive experience with our solutions. We resolve technical challenges, provide timely and effective support, and collaborate cross\-functionally to drive improvements across our products and processes. We are a remote\-first, global team that values adaptability, knowledge\-sharing, and continuous improvement. As the **Senior** **Manager, Technical Support (L2 Focus)**, you will lead our Senior Technical Support Specialists (L2 team), driving advanced operational excellence, team development, and elevated customer satisfaction for complex technical issues and bug escalations. You'll be responsible for optimizing the L2 team's priorities, fostering a collaborative culture, and ensuring consistently high performance from our most experienced frontline technical talent. You will play a pivotal role in scaling our bug reporting and escalation processes as the business grows, partnering closely with Product, Engineering, and Customer Success teams to ensure critical customer feedback is heard and acted upon. **WHAT YOU WILL DO** * **L2 Team Leadership and Development:** * + Manage and mentor a global team of 5\-10 Senior Technical Support Specialists, providing coaching, regular performance feedback, and professional development. This team will span across regions, requiring oversight of team members in different locations. + Foster a culture of accountability, learning, and growth to build a high\-performing, collaborative, and engaged L2 team. + Optimize and formalize the time allocation for the Senior team, balancing reactive case work with proactive knowledge management, swarming, mentoring, and cross\-functional projects. + Lead team meetings and conduct one\-on\-ones to discuss goals, performance, and areas for improvement. * **Advanced Operational Excellence \& Case Oversight:** * + Monitor L2 team schedules, queue coverage, workflows, and KPIs, including productivity, response times, CSAT, knowledge contribution, and case collaboration, to drive operational efficiency. + Ensure Senior team members adhere to schedules and provide high\-quality, advanced customer support, including timely resolution of complex escalations. + Act as a player\-coach, initially taking on a limited caseload to deeply understand the system and customer issues, transitioning to primary oversight of critical escalations and coaching. + Continuously identify and implement process improvements within the L2 team and its interactions with L1 support. * **Bug Reporting and Escalation Management Ownership:** * + Oversee the entire bug reporting process from L1 Support identification (using swarming as needed) to L2 peer review to accurate Jira creation and handoff to Product teams. + Serve as the primary owner for high\-severity bug\-related issues and escalations, overseeing communication and resolution across internal teams and with customers. Determine bug priority changes based on customer escalations (e.g., from Sales or CSMs). + Ensure that reported bugs are prioritized correctly with Product and Engineering teams, actively working to revamp and enforce relevant SLAs for bug prioritization based on severity, prevalence, and customer impact. + Empower Senior Specialists in their role as primary contacts for Product and Engineering while providing a critical escalation point before issues reach the Senior Director of Technical Support. * **Strategic Collaboration \& Knowledge Leadership:** * + Serve as a peer leader with L1 Managers, fostering strong collaboration on swarming initiatives, bug triage and reporting, and the creation and delivery of knowledge and training across the entire support team. + Partner with cross\-functional teams (Product, Engineering, and Customer Success) to identify bug trends, improve bug resolution processes, and contribute insights from L2 support to drive product enhancements and customer experience improvements. + Drive knowledge creation and maintenance within the L2 team, ensuring high\-quality documentation and up\-to\-date resources for complex issues and known bugs. + Identify advanced technical support needs, systemic issue analysis, and strategic support initiatives to help lay the groundwork for a future L3 support engineer function. **QUALIFICATIONS** * 8\+ years of experience in SaaS technical support, including 3\+ years of experience managing or leading L2/L3 teams in a B2B SaaS customer\-facing support team. * Deep expertise in troubleshooting complex technical issues within hospitality technology or SaaS environments, with a strong ability to get hands\-on as needed. * Proven strong leadership skills, including team management, coaching, and performance optimization for advanced technical teams. * Proficiency with tools such as Salesforce, Sentry, Sumo Logic, DataDog, and advanced troubleshooting methodologies. * Exceptional communication skills, with a demonstrated ability to handle high\-level escalations, collaborate effectively across teams (Product, Engineering, Sales, CSMs), and represent Support in cross\-functional projects. * Extensive experience in driving process improvements, particularly related to bug reporting, prioritization, and resolution workflows, and fostering a culture of continuous learning and accountability. **WHAT YOU BRING** * A customer\-first mindset and a passion for solving complex problems and driving satisfaction. * The ability to inspire, motivate, and grow a diverse team in a fully remote work environment. * A proactive, solutions\-oriented approach to problem\-solving and cross\-functional collaboration. * Strong organizational skills and the ability to balance hands\-on involvement in critical issues with strategic team management and process improvement initiatives. **About Duetto:** Duetto delivers a suite of SaaS cloud\-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real\-time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

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