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Target is to improve availability and reliability of the units. Execute standard operational/technical tasks typically subject to instructions and work routines.**Job Description**\n===================\n\n**Essential Responsibilities**\n\n\nThe Mechanical technical support specialist will work closely with the site teams, the Product Service engineers and the Engineering team to find out solutions to the technical/operational issues.\n\n* + She/he will be the preferred contact point for any technical issues or any questions raised by Offshore site technicians.\n\t+ She/he will take the ownership of issue resolution process until the closure of the technical case.\n\t+ With the support of the Product Service Engineering, she/he will escalate the business critical cases. 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So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. \n\n\n\n \n\n**The Role**\n\nInfrastructure Specialist manages the operation of IT hardware, software, communications, and application solutions, ensuring that properly engineered IT services and products meet business needs and comply with regulatory, legal, and professional standards.\n\n\n### **Key Responsibilities**\n\n* **Infrastructure Operations**\n\t+ Oversee IT hardware, software, and network operations.\n\t+ Manage resources required to plan, develop, deliver, and support IT services.\n\t+ Ensure systems and services contribute effectively to business performance.\n* **Service Management**\n\t+ Prepare for and support new or changed services.\n\t+ Manage the change process and maintain compliance with standards.\n\t+ Handle bought\\-in services such as public networks, VPNs, and outsourced solutions.\n* **Performance \\& Risk**\n\t+ Monitor and report on system and service performance.\n\t+ Provide service\\-level reporting, risk assessment, and contingency planning.\n* **Technical Support \\& Advisory**\n\t+ Advise clients on product usage and resolve complex technical issues.\n\t+ Guide on potential resolutions and ensure client satisfaction.\n\n### **Professional Competencies**\n\n* **Database Management**\n\t+ Expertise in database administration, data modeling, and architecture.\n* **Network Management**\n\t+ Configuring, monitoring, and managing network performance, including routing, switching, and VPNs.\n* **Compliance \\& Standards**Ensure adherence to regulatory, legal, and professional standards. \n\n\t+\n\n \n\n**Who You Are**\n\n### **Technical Skills**\n\n* **System Administration**\n\t+ Windows, Linux, and (if applicable) Mainframe environments (z/OS).\n* **Network Management**\n\t+ LAN/WAN configuration, VPN setup, and troubleshooting.\n* **Virtualization \\& Cloud**\n\t+ Experience with virtualization platforms and hybrid cloud environments.\n* **Automation \\& Scripting**\n\t+ Ability to write scripts for task automation (e.g., PowerShell, Bash).\n* **Backup \\& Disaster Recovery**Knowledge of backup strategies and recovery procedures. \n\n\t+\n\n \n\n**Being You**\n\nDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single\\-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. \n\n\n\n \n\n**What You Can Expect**\n\nWith state\\-of\\-the\\-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well\\-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company\\-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non\\-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.\n\n\n**Get Referred!**\n\nIf you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766056782000","seoName":"infrastructure-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-sales-inbound/infrastructure-specialist-6470727110605112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f372844f-4110-454d-b442-773c30d0c82e","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Manage IT infrastructure operations","Support service management and compliance","Expertise in Windows, Linux, and cloud environments"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Cugat del Vallès,Cataluña","unit":null}]},"addDate":1765525555515,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6475022977817912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative (Swedish-speaking) - On-site - Electrical Automotive Industry XM01","content":"**Experience the power of a game\\-changing career**\n\nAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.\n\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona (On\\-site),** you will be part of our team of game\\-changers who are powering the brands of the future in electric cars.\n\n\n**Career growth and personal development**\n\nThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed.\n\n\n**What you will do in this role**\n\nIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.\n\n\nAs a **Customer Service Representative** on our team, you will:\n\n\n* Take incoming customer contacts (via telephone, email, chat \\& other automated alerts) and solve users’ demands\n* Log call details onto call management systems and provide response and resolution within SLA\n* Maintain service and product knowledge and expertise associated with applications specific to individual customers\n* Ensure contractual SLA is maintained\n* Provide cover for other Agents in their absence, either within the same team or across teams\n* Understand and comply with administrative duties including holiday, sickness and overtime\n* Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\n**Your qualifications**\n\nWe embrace our game\\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\n\n\n**Concentrix is a great match if you:**\n\n* Are proficient or bilingual in Swedish and are fluent in English\n* Have 1 year working experience in Customer Service\n* Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration\n* Have good disposition to work in a customer service environment\n* Can take ownership and progress calls to resolution or to escalate call to resolution\n* Experience in the automotive industry and wi\n* Have working experience with electric vehicles or possess your own\nDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.\n\n\n**What’s** **in it for you**\n\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\\-term success for our teams, our customers, and YOU.\n\n\nIn this role, we offer benefits that help support your unique lifestyle:\n\n\n* Full\\-time 39 hours/week permanent contract: Monday to Friday rotative 08:00 to 18:00\n* Salary 21 700 euros gross/year \\+ up to 2000 euros gross/year in bonus\n* Central location in Barcelona\n\n\\- Bring\\-a\\-friend (referral) bonus opportunities\n \n\n* Full paid training on the company and the project you'll be working on\n* Career development programs and specialized courses\n**Experience the best version of you!**\n\nAt **Concentrix**, we invest in our game\\-changers because we know that when our people thrive, our clients and their customers thrive.\n\n\nIf all this feels like the perfect next step in your career journey, we want to hear from you. 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Mandatory qualification: Degree in Business Administration and Management, Economics, Law, or Higher Vocational Training Diploma in Administration and Finance. Minimum 1 year of experience in advisory services. Knowledge of tax and accounting regulations. Proficiency in ICT, tax, and accounting tools (e.g., A3 or similar). Responsibilities: Filing tax returns (VAT, Personal Income Tax, Corporate Tax, etc.); addressing and resolving clients’ tax inquiries; reviewing accounting documentation and coordinating with the accounting team; managing requests and notifications from the Spanish Tax Agency; supporting fiscal year-end closing and tax planning. Permanent contract. Salary: €2,083.33 gross per month. Working hours: Monday–Thursday 8:30–14:00 and 15:00–18:00; Friday 8:00–14:00.\n \n- Preparation and submission of tax returns (VAT, Personal Income Tax, Corporate Tax, etc.).\n- Client support and resolution of tax-related inquiries.\n- Review of accounting documentation and coordination with the accounting team.\n- Management of requests and notifications from the Spanish Tax Agency.\n- Collaboration in fiscal year-end closing and tax planning.\n \n* 1 year of experience. 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Please send us your updated CV and join our selection process to become part of our team.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765956587000","seoName":"maintenance-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/maintenance-operator-6473353145715512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2231e779-a09d-4dec-936d-da0a66ef7da4","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["6-month temporary contract","Full-time position from 6:00 a.m. to 2:00 p.m.","Dynamic and professional work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"L'Hospitalet de Llobregat,Catalunya","unit":null}]},"addDate":1765730714508,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6473353152844912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Specialist","content":"Customer Service Specialist\n\n\n**Location:**Barcelona, B, ES\n**Function/Branch:** Operations\n**Type of contract:** Permanent Employee\nOur Company\n\nTechnogym inspires **70 million daily users** to train using our **innovative \\& engaging solutions for fitness, sport and health**. By promoting the **Healthness lifestyle** of exercise, a balanced diet, and a positive mental approach, AI Tracking \\& Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games \\- from Sydney 2000 to Milano Cortina 2026\\.\nSuppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the **right spirit to join Technogym because you have the IMBESTIO**! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!\n\nYour Role \n\n\nWe are looking for an **Customer Service Specialist** to manage the end\\-to\\-end order processing cycle, from quote confirmation to billing. You will ensure compliance with internal policies, provide premium customer experience, and manage logistics and stock optimization. This role requires close collaboration with sales, proactive backlog management, and effective handling of customer inquiries and TECHNOGYM CARE activities\nYour Impact\n* Guarantee precise and timely order processing, ensuring governance and compliance with internal policies and sales conditions.\n* Provide a premium customer experience by effectively managing customer journey touchpoints.\n* Plan and manage “frictionless” deliveries through the logistic portal, including delivery date management, job assignment, and activity closure.\n* Optimize free stock management and process Purchase Orders to HQ, ensuring correct stock movement management.\n* Maintain an accurate order portfolio (backlog), avoid expirations and collaborating with sales to minimize backlog slippage.\n* Keep the CRM system up to date with relevant customer service information.\n* Manage TECHNOGYM CARE activities, offering prompt and appropriate feedback to customer inquiries.\n* Conduct post\\-delivery surveys to assess customer satisfaction and proactively address any issues.\nAbout You\n\nIdeally, you are passionate about working out, enthusiastic and proactive, while also down\\-to\\-earth and ethical. You should have high attention to detail and accuracy, with strong time and workload management skills. You have excellent telephone and written communications skills, have a true passion for delivering a premium customer experience and are system savvy (SAP, Outlook). \n\n\n\nWhat you should bring: \n\n\n* Proven experience in Order Management, Customer Service, or a related role, ideally in a fast\\-paced, customer\\-centric environment.\n* Minimum of 2\\-3 years of relevant experience.\n* Strong sense of accountability and ownership of customer needs.\n* Excellent communication skills, both verbal and written, with active listening and empathy.\n* Knowledge of ERP systems (SAP preferred) and CRM management.\n* Analytical and structured approach with strong problem\\-solving skills.\n* Familiarity with local VAT and fiscal regulations.\n* Fluency in English (preferred).\nTechnogym is an Equal Opportunities Employer\n\nTechnogym is an equal opportunities employer. We welcome applications from all members of society regardless of ability, age, socio\\-economic and cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any other characteristic protected under applicable law.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765956587000","seoName":"Customer+Service+Specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-cust-service-facing/customer%2Bservice%2Bspecialist-6473353152844912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2b473f28-753e-4c14-b57f-456cda7e7098","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Manage end-to-end order processing","Ensure premium customer experience","Optimize logistics and stock"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765730715065,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6473353147353812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cashier Associate","content":"The primary responsibility of this role is to execute cash register transactions with strict adherence to established procedures while actively supporting the sales growth of the Boutique. \n\nWe are seeking a full\\-time Cashier who demonstrates a strong commitment to client service and possesses comprehensive knowledge of cash register operations. \n\n \n\nMain Responsibilities\nManaging a range of professional tasks, including processing cash register transactions and accepting various payment methods \n\nFollowing established procedures for verifying payment methods and identification documents \n\nReceiving updates from supervisors regarding changes in regulations and procedures \n\nRecording information in accordance with customer account creation and modification guidelines \n\nIdentifying and reporting duplicate customer accounts to supervisors \n\nMaintaining accurate customer account management by ensuring consistency between accounts and collections\nYou are energized by \n\nThe history and heritage of The House of CHANEL \n\nProviding consistent service quality by offering a tailored experience for each client \n\nAdhering to the quality and service standards established by CHANEL, and representing the brand with professionalism and clarity\nPosition requirements \n\nAt least 3 years experience as a Retail Cashier, ideally in fashion or luxury brands\nProficiency in English required; knowledge of Chinese or Russian is an advantage.\nExceptional attention to detail\nStrong computer skills and numerical aptitude\nCapable of multitasking in a fast\\-paced, dynamic environment with changing priorities","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765955748000","seoName":"cashier-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-sales-inbound/cashier-associate-6473353147353812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f9050c55-9cc6-4b14-8828-c425b8b6bbff","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Execute cash register transactions","Support sales growth of the Boutique","Proficiency in English required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765730714637,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6475032437094612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Backship Support Agent (French-speaking) - On-site BM01","content":"**Experience the power of a game\\-changing career**\n\nWant to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.\n\n\nIf you’re looking to grow and be inspired, as a**Backship** **Support** **Agent** **in** **Barcelona (on\\-site)**, you will be part of our team of game\\-changers who are powering the brands of the future in the Tech industry.\n\n\n**Career growth and personal development**\n\nThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed.\n\n\n**What you will do in this role**\n\nIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.\n\n\nAs a **Backship** **Support Agent** on our team, you will: \n\n \n\n\n\n* Coordinate customer return requests, generating labels and arranging shipping.\n* Inspect inbound returned items, tracking them through the warehouse and documenting their condition.\n* Sort returns for refurbishment, repair, or recycling, and update inventory records accordingly.\n* Communicate with customers, providing status updates and resolving discrepancies.\n* Manage carriers and partners, resolving shipment issues and auditing performance.\n**Your qualifications**\n\nWe embrace our game\\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\n\n\n**Concentrix is a great match if you:**\n\n* Are proficient or bilingual in French and advanced in English\n* Have experience in a comparable role\n* Strong interpersonal skills including active listening, empathy, and adaptability\n* Advanced customer service and conflict resolution abilities\n* Skilled in troubleshooting and resolving complex, non\\-standard issues\n* Provides clear root\\-cause analysis and insights\n* Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\n* Technically proficient in OS\\-level topics (iOS, Android, Windows)\n* Proactively identifies and leads improvement initiatives\n* Supports efficiency and optimization of service\\-level agreements (SLAs)\n* Has access to and effectively uses extended tools\n* Possesses deep knowledge of internal processes and workflows\nDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.\n\n\n**What’s** **in it for you**\n\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\\-term success for our teams, our customers, and YOU.\n\n\n* Full time 39 hours/week contract:\n* Salary 22000euros gross/year \\+ up to 2400 euros gross/year in bonus\n* Great office location in Barcelona\n* Friends hunting (referral) bonus\n* Full paid training about the company and the project you will be working on\n* Career development program and specialized courses\n**Experience the best version of you****!**\n\nAt Concentrix, we invest in our game\\-changers because we know that when our people thrive, our clients and their customers thrive.\n\n\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\\+ game\\-changers around the globe call Concentrix their “employer of choice.”\n\n\n*Concentrix is an equal opportunity employer*\n\n*We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment.\n\n**Why You’ll Love Working with Us**\n\n\nAt Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.\n\n \n\nExpect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.\n\n**Your Day\\-to\\-Day:**\n\n* Deliver exceptional customer support through phone, email, chat, and digital channels\n\n\n\\- Provide pre\\- and post\\-sales guidance, ensuring every customer feels valued and understood\n\n* Maintain expert knowledge of products and collections\n* Log and manage all interactions within our systems, meeting SLA and quality standards\n* Escalate issues as needed to ensure seamless customer satisfaction\n* Collaborate with Team Leaders, support teammates, and attend regular meetings\n* Represent the brand spirit in every interaction — confident, elegant, and customer\\-obsessed\n\n**What You Bring to the Team:**\n\n* C2 Italian and advanced English skills\n* Experience in customer service, ideally within a Contact Centre environment\n* Strong communication skills — written, verbal, warm, and professional\n* Ability to build rapport quickly and show genuine empathy\n* Organized, reliable, and able to prioritize in a fast\\-paced environment\n* Able to navigate decisions with both customer needs and brand guidelines in mind\n* Proactive, positive, and adaptable — a true “can\\-do” mindset\n* Passion for fashion, styling, and helping customers feel their best\n\n**What’s in it for you**\n\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.\n\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona or Valencia (On\\-site),** you will be part of our team of game\\-changers who are powering the brands of the future in the automotive industry.\n\n\n**Career growth and personal development**\n\nThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed.\n\n\n**What you will do in this role**\n\nIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.\n\n\nAs a **Customer Service Representative** on our team, you will:\n\n\n* Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands\n* Log call details onto call management systems and provide response and resolution within SLA\n* Maintain service and product knowledge and expertise\n* Escalate potential service issues\n* Guide customers through the claims process\n* Monitor and report on customer service performance\n* Keep up to date with all the latest products, processes and policy changes\n\n**Your qualifications**\n\nWe embrace our game\\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\n\n\n**Concentrix is a great match if you:**\n\n* Are proficient or bilingual in Dutch plus an advanced level English\n* Have good disposition to work in a customer service environment\n* Have customer care skills – ability to listen to and understand the customers’ need\n* Can take ownership of, and progress calls to resolution or to escalate call to resolution\n\n \n\n**It will be a plus if you have:**\n \n\n \n\n* Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration\nDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.\n\n\n**What’s in it for you**\n\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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We’re a global technology and services leader that powers the brands of the future. We help well\\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.\n\n\nIf you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona/ Valencia or Malaga (On\\-site),** you will be part of our team of game\\-changers who are powering the brands of the future in electric cars.\n\n\n**Career growth and personal development**\n\nThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\\-edge technologies, and the continuing support you’ll need to succeed.\n\n\n**What you will do in this role**\n\nIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.\n\n\nAs a **Customer Service Representative** on our team, you will:\n\n\n* Take incoming customer contacts (via telephone, email, chat \\& other automated alerts) and solve users’ demands\n* Log call details onto call management systems and provide response and resolution within SLA\n* Maintain service and product knowledge and expertise associated with applications specific to individual customers\n* Ensure contractual SLA is maintained\n* Provide cover for other Agents in their absence, either within the same team or across teams\n* Understand and comply with administrative duties including holiday, sickness and overtime\n* Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\n**Your qualifications**\n\nWe embrace our game\\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\n\n\n**Concentrix is a great match if you:**\n\n* Are proficient or bilingual in Danish and are fluent in English\n* Have 1 year working experience in Customer Service\n* Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration\n* Have good disposition to work in a customer service environment\n* Can take ownership and progress calls to resolution or to escalate call to resolution\n* Experience in the automotive industry\n* Have working experience with electric vehicles or possess your own\nDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.\n\n\n**What’s** **in it for you**\n\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\\-term success for our teams, our customers, and YOU.\n\n\nIn this role, we offer benefits that help support your **unique lifestyle:**\n\n* Full\\-time 39 hours/week permanent contract: Monday to Friday 08:00 to 18:00\n* Salary 21 700 euros gross/year \\+ up to 2000 euros gross/year in bonus\n* Central location in Barcelona, Valencia or Malaga\n* Full paid training on the company and the project you'll be working on\n* Career development programs and specialized courses\n**Experience the best version of you!**\n\nAt **Concentrix**, we invest in our game\\-changers because we know that when our people thrive, our clients and their customers thrive.\n\n\nIf all this feels like the perfect next step in your career journey, we want to hear from you. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*\n\n\n**R1687566**","price":"€ 21,700/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765861170000","seoName":"customer-service-representative-danish-speaking-on-site-electrical-automotive-industry-xm01","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-cust-service-facing/customer-service-representative-danish-speaking-on-site-electrical-automotive-industry-xm01-6475022981030512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"067cf95e-a937-475c-8304-02fb5d5320ce","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Customer service in electric car industry","Bilingual in Danish and English","Central location in Barcelona/Valencia/Malaga"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765861170392,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6475022982592312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer service English Market","content":"Are you ready to drive your career forward with a global leader in the automotive industry? At Konecta, we are proud to work alongside Nissan, one of the most respected automotive brands in the world.\n\n\n\nAs part of our dynamic, multicultural team, you'll play a key role in delivering exceptional customer service to Nissan customers.\n\n\n* **Starting date: 07th of January 2026**\n* **Full time job 39h/week**\n* **Monday to Friday**\n* **Hours: 9am to 6pm or 10am to 7pm with 1 hour lunch break**\n\n\nKey Responsibilities:\n\n\n\nResolve complex customer complaints professionally via phone and email.\n\n\n\nInvestigate issues, working with dealer partners to ensure effective and proper solutions.\n\n\n\nMaintain accurate CRM records and collaborate with internal teams and the front office department.\n\n\n\nYou'll be required to provide first\\-class service, making sure that every single complaint is properly handled and helping to continue to exceed customers' expectations.\n\n\n\nWhat We're Looking For:\n\n\n\nExcellent verbal and written English skills, Native or Bilingual proficiency is required, there will be tests during the selection process to ensure your language skills.\n\n\n\nExcellent communication, problem\\-solving, and empathy skills to be able to guarantee the satisfaction of every single Nissan customer.\n\n\n\nAbility to remain professional in challenging situations, keeping a proactive and positive attitude.\n\n\n\nProficiency in using computers and the internet is a key requirement for this position\n\n\n\nWhat We Offer:\n\n\n\nPermanent, Full\\-Time Contract \\+ bonuses\n\n\n\nHigh potential for career evolution and advancement within our organization\n\n\n\nStunning Office Location \\- an exceptional workspace with breathtaking sea views.\n\n\n\nAttractive benefits: Access to a portal with discounts on a wide range of experiences, as well as a discount on private health insurance.\n\n\n\nOngoing Training \\& Development \\- we're committed to your career growth, offering continuous training to help you advance and thrive in the automotive sector.\n\n\n\nA Multicultural, Positive Work Environment \\- enjoy being part of an inclusive and diverse team with a strong, collaborative culture.\n\n\n \n\nExcellent verbal and written English skills, Native or Bilingual proficiency is required, there will be tests during the selection process to ensure your language skills.\n\n\n\nExcellent communication, problem\\-solving, and empathy skills to be able to guarantee the satisfaction of every single Nissan customer.\n\n\n\nAbility to remain professional in challenging situations, keeping a proactive and positive attitude.\n\n\n\nProficiency in using computers and the internet is a key requirement for this position","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765861170000","seoName":"customer-service-english-market","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-cust-service-facing/customer-service-english-market-6475022982592312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"afdafc7d-0295-4e9a-b137-17ba53ff8c3a","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Excellent verbal and written English skills required","Permanent, Full-Time Contract + bonuses","Stunning Office Location with sea views"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765861170514,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de la Via Augusta, 66, 08950 Esplugues de Llobregat, Barcelona, Spain","infoId":"6475022963110512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Conventional Lathe Operator","content":"DESCRIPTION\n\n\nWe are seeking a **Conventional Lathe Operator** to join a workshop specializing in comprehensive repair and maintenance of rotating electrical machines (electric motors, generators, etc.). The selected candidate will perform machining of parts, precision adjustments, and other precision tasks within a workshop environment.\n\n#### **MAIN RESPONSIBILITIES**\n\n* Operation of a **conventional lathe** (mandatory).\n* Operation of a **conventional milling machine** (mandatory).\n* Machining, fitting, and repair of mechanical parts.\n* Use of **drilling machines**, hand tools, and workshop fixtures.\n* Basic interpretation of engineering drawings and sketches.\n* Support in mechanical maintenance tasks related to rotating electrical machines.\n\n#### **REQUIREMENTS**\n\n* **Proven experience operating conventional lathes and milling machines** (essential requirement).\n* Knowledge of drilling machines and workshop hand tools.\n* Ability to work with precision and autonomy.\n* Prior experience in industrial repair workshops or electric motor maintenance is desirable.\n\n#### **WORK SCHEDULE**\n\n* **Monday to Thursday:**\n* Morning shift: 7:30 AM – 1:00 PM\n* Afternoon shift: 2:00 PM – 4:30 PM\n* **Friday:** 7:30 AM – 2:30 PM\n\n#### **COMPENSATION**\n\n* **Gross annual salary:** between **€30,000 and €32,000**, depending on qualifications and experience.\n* Job stability and continuity within an established company.\n\n#### **WHAT WE OFFER**\n\n* Permanent employment contract.\n* Integration into a workshop with extensive experience in the industrial sector.\n* Positive working environment and competitive conditions.\n* Location: Sant Just Desvern","price":"€ 30,000-32,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765861169000","seoName":"return-conventional","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/return-conventional-6475022963110512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0dc53d1d-0aa8-4bd5-964b-24a74bd874bf","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Operate conventional lathe and mill","Precision mechanical work","Stable contract with competitive salary"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Esplugues de Llobregat,Catalunya","unit":null}]},"addDate":1765861168992,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer del Comte d'Urgell, 50, L'Eixample, 08011 Barcelona, Spain","infoId":"6475022958489912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"LABOR TECHNICIAN (31062-B)","content":"Labor Technician. A Bachelor's Degree in Labor Relations, Law, Human Resources, or a Vocational Training Program in Administration and Finance is mandatory. At least one year of experience in the duties described below is mandatory; experience in labor consulting firms is desirable. Proficiency with the A3 NOM software is desirable. Tasks include: Social Security administration, preparation of employment contracts and payrolls, management of temporary disability cases, management of the Special Regime for Self-Employed Workers (RETA), etc. An indefinite-term contract is offered, with a 40-hour workweek: Monday to Thursday: 8:30–14:00 and 15:00–18:00; Friday: 8:00–14:00. Salary: €2083/month (14 payments per year).\n \n- Management of Social Security registration procedures (registrations, cancellations, modifications, etc.).\n- Preparation of employment contracts, extensions, conversions, etc.\n- Drafting of documents regarding substantial modifications to working conditions (e.g., changes in working hours, professional category, etc.).\n- Calculation of severance payments and compensation.\n- Employee transfers (subrogations).\n- Submission of employment contracts and company certificates to the Public Employment Service.\n- Preparation of payrolls; calculation of arrears and bonuses.\n- Management of social security contributions.\n- Management of temporary disabilities and work-related accidents (Social Security, Delt@ / Cont@).\n- Management of wage garnishments.\n- Administration of the Domestic Workers’ Regime.\n- Management of the Special Regime for Self-Employed Workers (RETA): registration of self-employed workers, adjustments to contribution bases, calculation of net earnings.\n- Provision of labor and Social Security advisory services to clients.\n- Interpretation of collective bargaining agreements.\n \n* Experience: 1 year. Minimum one year of experience in the duties listed above; experience in labor consulting firms is desirable.\n* Spanish (Intermediate spoken, Intermediate written)\n* Catalan (Intermediate spoken, Intermediate written)\n* Competencies / Knowledge: Strong oral and written communication skills. Organizational ability, attention to detail, proactive attitude, and problem-solving orientation are considered advantageous.\n\n\n \n* Indefinite-term employment contract\n* Full-time position\n* Gross monthly salary: €2083\n* Additional relevant information: Working hours: Monday to Thursday: 8:30–14:00 and 15:00–18:00; Friday: 8:00–14:00, including legally mandated breaks.","price":"€ 2,083/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765861168000","seoName":"technical-labour","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/technical-labour-6475022958489912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"014dee4c-058f-47ec-a2bf-b714daa18f56","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Social Security Administration","Contract and Payroll Preparation","Gross Monthly Salary €2083"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765861168632,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6475022948646612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Creative Studio – French Copywriter (France)","content":"#### **About us**\n\n\n\nDo you live to create? Looking for your next big challenge? How about a breath of fresh air? As part of the Omnicom Agencies Group, the 14 Agency network handles all global advertising for CUPRA and SEAT car brand. With offices in 11 countries and counting, 14 is a place for those who like to bend the rules. It's a place for rock'n'roll. At the heart of Barcelona, and beyond.\n\n\n\nIt is also a place where a diverse mix of talented people want to come, to stay and do their best work. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in our teams and across all of our work. Diversity is more than a commitment for us — it is the foundation of what we do.\n\n\n**Responsibilities**\n\n\n* As a Copywriter, you will adapt global 360º campaigns for local markets, working closely with design teams to develop copies for digital, print, and AV media. You will create locally relevant versions of scripts, claims, and concepts while maintaining the brand's tone of voice and staying true to the original campaign idea, tailored to each market's needs.\n\n\n* Native\\-level French writing skills, along with the ability to communicate effectively in English within a diverse team.\n\n\n* Meet deadlines and complete tasks precisely as requested, with careful attention to detail.\n\n\n**Qualifications**\n\n\n* You're a French copywriter with native\\-level proficiency in French as used in France, a passion for writing and experience in creative marketing copywriting.\n\n\n* Your organised and proactive approach means you're capable of developing copy for off and on platforms and projects.\n\n\n* You are both self\\-organised and reliable, so you have no problem handling various projects in addition to your short daily tasks. Supervisors will manage your workload and priorities while taking into consideration your feedback on each task.\n\n\n* You enjoy working in a team, collaborating in the asset development with designers or other copywriters, under the supervision of a Creative director.\n\n\n* You take pride in the quality and precision of your work.\n\n\n\nAll qualified applicants will receive consideration for employment without regard to race, sexual orientation, or age.\n\n\nYour personal information will be used according to our Recruitment Privacy Notice. View our Recruitment Privacy Notice here when you apply.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765861167000","seoName":"creative-studio-french-copywriter-france","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/creative-studio-french-copywriter-france-6475022948646612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8d32efb0-8324-4acd-85fe-b9dcaf9834df","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Adapt global campaigns for local markets","Native-level French writing skills","Collaborate with design teams on creative projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765861167862,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer del Pare Gallissà, 2, 08500 Vic, Barcelona, Spain","infoId":"6473353139533112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"INSTALLATION AND MAINTENANCE OPERATOR FOR FIRE PREVENTION SYSTEMS – VIC","content":"SPECIAL TRAINING AND WORK CONTRACT. The ADSIS Foundation, in collaboration with a leading company in the fire prevention sector, within the framework of the Dual Vocational Training Program subsidized by the Employment Service of Catalonia, is selecting installation and maintenance operators for fire prevention systems.\n \nPerform maintenance on fire protection devices, equipment, and systems and their components. Report on devices, equipment, and installations that do not guarantee proper operation. Carry out repairs of devices. Assist Technical Service staff during technical service or corrective maintenance tasks.\n \n* Spanish (spoken: advanced, written: advanced)\n* Catalan (spoken: intermediate, written: intermediate)\n* Competencies / knowledge: Mandatory: High level of Spanish. Desirable: Knowledge of plumbing and electricity. Desirable: Driver’s license.\n\n\n \n* Temporary employment contract (12 months)\n* Full-time working hours\n* Other relevant information: 14 monthly salaries","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765730714000","seoName":"operator-installation-and-maintenance-of-fire-prevention-systems-vic","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/operator-installation-and-maintenance-of-fire-prevention-systems-vic-6473353139533112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7cf3b708-b47b-4be6-bc69-727ee7dd2991","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["12-month temporary contract","Full-time position","14 pays","Maintenance of fire prevention systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Vic,Catalunya","unit":null}]},"addDate":1765730714026,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de Manacor, 36U, Sarrià-Sant Gervasi, 08023 Barcelona, Spain","infoId":"6473353141056312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"SOCIOSANITARY CARE ASSISTANT REF. 30947","content":"MANDATORY: SOCIOHEALTHCARE ASSISTANT / GERIATRIC ASSISTANT / NURSING ASSISTANT. Minimum 1 year of experience caring for dependent individuals in institutions. TASKS: Assistance with daily tasks of dependent individuals (dressing, hygiene, eating, etc).\n \nMANDATORY: SOCIOHEALTHCARE ASSISTANT / GERIATRIC ASSISTANT / NURSING ASSISTANT. Minimum 1 year of experience caring for dependent individuals in institutions. TASKS: Assistance with daily tasks of dependent individuals (dressing, hygiene, eating, etc).\n \n* 1 year of experience. MANDATORY: SOCIOHEALTHCARE ASSISTANT / GERIATRIC ASSISTANT / NURSING ASSISTANT. Minimum 1 year of experience caring for dependent individuals in institutions. TASKS: Assistance with daily tasks of dependent individuals (dressing, hygiene, eating, etc).\n* COMPLETED PRIMARY EDUCATION\n\n\n \n* Temporary employment contract (6 months)\n* Part-time schedule (7 hours per week)\n* Gross monthly salary: €1,077\n* Other relevant information: Substitution contract due to medical leave. Part-time schedule of 6.70 hours, from Monday to Sunday, 07:30–14:15, alternating weekly rest periods—i.e., one weekend off (including a public holiday), and the following Friday off. Salary: €1,077.80 × 14 annual payments.","price":"€ 1,077/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765730714000","seoName":"assistant-a-healthcare-assistant-ref-30947","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/assistant-a-healthcare-assistant-ref-30947-6473353141056312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f881a357-3009-4118-87c6-21afa4de7644","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Assisting with daily tasks for dependent individuals","Temporary contract for 6 months","Part-time schedule with weekends as needed"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765730714145,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer d'Elisenda Ribatallada, 11, 08172 Sant Cugat del Vallès, Barcelona, Spain","infoId":"6470727134400212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Inside SW Tech Advisor with French language","content":"Today HP is a $50\\+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it’s who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.\n\n\nWe are currently seeking dedicated individuals to join our innovative Inside Presales Technical Consultants (TC) team, serving as trusted advisors to both our customers, partners and sales professionals. This Specialist level Technical SW Advisor role within the Global Services \\& Solutions organization is perfect for experienced professionals with minimum 5 years of relevant experience. We are committed to fostering an inclusive workplace and encourage applications from candidates of all backgrounds.\n\n**About the Role:**\n\n\nAs **an Inside Technical SW Advisor**, you will provide technical presales support for the HP software solutions. Our team supports multiple languages across the world ensuring a diverse and collaborative work environment. This role is a technical assessment and qualification role. The aim is to support the Software sales teams to accurately qualify potential opportunities, gather the customer requirements and then escalate the vetted deal opportunity to the Software Technologist team.\n\n\n**Key Highlights:**\n\n* The job provides continuous face\\-to\\-face, hands\\-on, and virtual sessions on cutting\\-edge software technologies, both locally and internationally.\n* The ideal candidate should have a genuine passion for technology and **native level/a high level of proficiency in French.** English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.\n\n**Mission of the Inside Presales Technical Consultant (TC):**\n\n\nOur mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our End\\-User sales and Channel teams in navigating **Software** solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE).\n\n\n**Responsibilities:**\n\n* Provide technical recommendations, directions, and guidance on **HP Digital Software** offerings.\n* Assess technical requirements for potential opportunities from internal or external requestors\n* Technically evaluate opportunities provided from the Software sales teams.\n* Qualify any opportunity, assessing whether its is a viable qualified opportunity for the SW Technologists\n* Support sales opportunities with in\\-depth technical understanding of HP’s offerings.\n* Provide support on the status of technical and environmental regulations.\n* Deliver training to other departments about HP **Software** solutions.\n* Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE).\n* Ensure a competitive and appropriate level of technical and professional competence.\n\n**Knowledge/Skills Required:**\n\n* Advanced proficiency in spoken and written **French** and English. Proficiency in another language is advantageous.\n* Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.\n* Advanced experience and knowledge of industry software solutions.\n* Strong analytical, organizational, and team skills, with troubleshooting and problem\\-solving abilities.\n* Self\\-motivated with the ability to operate with minimal tactical direction.\n* Demonstrated motivation to seek knowledge and continuous learning.\n* Typically, minimum 5 years of relevant work experience.\n\n**Career Path:**\n\n\nThe Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments i.e. Technical Marketing, Product Management, IT, etc., within the company are also possible.\n\n\nBenefits\n\n* Opportunity to work in an international organization with colleagues coming from all over the world.\n* Our Women Network organizes activities such as; Networking, the promotion of STEM vocations, talks on: improving business acumen, work life balance and skills of the future etc.\n* Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.\n* An attractive benefit package:\n\t+ Health \\& Life insurance\n\t+ Lunch at reduced prices at our canteen/ ticket restaurant vouchers\n\t+ HP product discount\n\t+ Flex optimization program: Kindergarten tickets, transport discount\n* Work life balance /flexible working hours\n* Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.\n* We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day\n* Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.\n* Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25\\+ regular coordinated activities / sports by employees, such as HIIT training, squash, basketball and yoga\n* We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy and general health\n* Free daily printing Happy hour – from photographs, to large posters. And Hands\\-on workshops to print with the latest technology – from wall covers to 3D printed models\n* Gaming area with HP OMEN’s and Pavilion’s complete gaming line up including Omen gaming chairs and several games both for playing alone, online or multiplayer\n* A Young employee Network (YEN) which host fun events on a regular basis; such as “beer bust” Fridays at different venues including the beach in the summer time.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765525557000","seoName":"inside-sw-tech-advisor-with-french-language","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/inside-sw-tech-advisor-with-french-language-6470727134400212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"532cf0c7-1836-4ad3-a298-14d2a77d5d10","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Provide technical presales support for HP software","Advanced proficiency in French and English","Support sales teams with technical evaluations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Cugat del Vallès,Catalunya","unit":null}]},"addDate":1765525557375,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Metro Marina, Sant Martí, 08018 Barcelona, Spain","infoId":"6470727124390612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support Associate - UK& ROW Markets","content":"Hello!\n \n \n\nAt Factorial we're looking for a new Customer Support Associate to help us boost the company to the next level.\n \n \n\nWe believe in developing our team, spreading our company culture, and sharing our views on how Human Resources can make a difference for organizations all over the world.\n \n \n\nReady to be part of the challenge?\n \n \n\nWe are looking for a Customer Support Associate to join our team. Currently, the team is made up of 80 people of different nationalities.\n \n \n\n* Maintain and create simultaneously strong relationships with existing customers.\n* Problem\\-solving: Ensure all needs and queries are resolved via ticket/phone/email/chat.\n* Control and follow up on any bugs with the operations team and the client. Assist with basic troubleshooting.\n* Provide information about products/services/policies\n* Document Interactions\n\n\nYour Profile\n \n \n\n* Excellent command of the English language (spoken and written)\n* You demonstrate full ownership on each activity you develop.\n* You are proactive and you like to put forward new ideas.\n* Excellence in communicating and problem\\-solving.\n* Previous experience dealing with Customers is a plus!\n\n\nPerks of being part of our team\n \n \n\n* High growth, multicultural and friendly environment\n* Save expenses with Cobee and get your salary in advance with Payflow\n* Healthy life with Gympass and Alan as private health insurance\n* Language classes with Yolk Academy\n* Syra discounts, Nora \\& Apeteat lunch\n* Breakfast in the office, organic fruit and free caffeine and theine\n* Pet Friendly and no dress code!\n\n\nIs this you\\\\\\_?!\\\\\\_ Come rock the world with us!\n \n \n\nAbout us\n \n \n\nAt Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.\n \n \n\nWith over 1,200 employees across 7 markets, we serve 700,000\\+ users and are one of Europe’s fastest\\-growing SaaS companies, backed by top\\-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you.\n \n \n\nOur Values\n \n \n\n* We own it: We take responsibility for every project. We make decisions, not excuses.\n* We learn and teach: We're dedicated to learning something new every day and, above all, share it.\n* We partner: Every decision is a team decision. We trust each other.\n* We grow fast: We act fast. We think that the worst mistake is not learning from them.\n\n\nWanna learn more about us? Check our website!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765525556000","seoName":"customer-support-associate-uk-and-row-markets","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-cust-service-facing/customer-support-associate-uk-and-row-markets-6470727124390612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7f6f8b09-0f92-4d98-99fa-44a7aec3cd12","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Excellent command of English","Problem-solving with customers","High growth multicultural environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765525556592,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer dels Àngels, 1, B, Ciutat Vella, 08001 Barcelona, Spain","infoId":"6470727118924912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Dutch/Flemish Customer Care Agent - BARCELONA","content":"Are you passionate about delivering outstanding customer service? Do you enjoy a dynamic work environment and like helping people? Then we have the perfect challenge for you! Join a leading provider of security solutions for homes and businesses, and help us deliver a safe and worry-free experience to our customers.\n \n \n\nWith our innovative hybrid work model, you’ll work comfortably from home as well as in our vibrant office environment—the best of both worlds!\n \n \n\nResponsibilities\n \n \n\nWhat will you do?\n \n \n\n* Professionally and courteously handle incoming and outgoing customer calls.\n* Provide customers with accurate information about our products, services, and policies.\n* Support customers with inquiries, complaints, and problem resolution, with a strong focus on customer satisfaction.\n* Ensure correct administrative handling, such as:\n\n\n\\\\\\* Scheduling maintenance appointments.\n \n \n\n\\\\\\* Answering questions regarding billing, domiciliation, etc.\n \n \n\n\\\\\\* Up-selling and cross-selling to ensure customers fully benefit from our products.\n \n \n\n* Collaborate with colleagues and other departments to optimize processes and deliver seamless service.\n\n\nRequirements\n \n \n\nWhat are we looking for?\n \n \n\n* Native-level proficiency in Flemish/Dutch (both spoken and written).\n* Good command of English for internal communication.\n* Minimum high school diploma or equivalent.\n* Prior customer service experience is a plus, but not mandatory.\n* Strong communication skills and problem-solving ability.\n* Digital literacy and familiarity with various software applications.\n\n\nBenefits\n \n \n\nWhat can you expect from us?\n \n \n\n* A diverse and dynamic workplace that brings together different cultures and fosters a friendly, open atmosphere.\n* Opportunities for internal growth and career development to support your professional journey.\n* Comprehensive training so you have the knowledge and tools to excel in your role.\n* Exciting incentives and rewards programs to recognize your efforts and keep you motivated to achieve outstanding results.\n* A permanent position with a competitive salary.\n* Extensive support for mental health and wellbeing, because we believe a healthy mind is just as important as a healthy body.\n* Coffee and fresh fruit at the office for an energy boost.\n* Free Spanish lessons.\n* Unforgettable team events that bring colleagues together and create lasting memories.\n\n\nIf these qualities match your strengths and ambitions, we’d love to hear from you! Join our team and start an exciting career with a company that truly values every individual. We can’t wait to welcome you on board and create amazing experiences together.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765525556000","seoName":"dutch-flemish-customer-care-agent-barcelona","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-sales-inbound/dutch-flemish-customer-care-agent-barcelona-6470727118924912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8752b031-ec21-4100-9c57-e48c9211a465","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Hybrid work model","Excellent customer service","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765525556166,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4071","location":"Carrer d'Elisenda Ribatallada, 11, 08172 Sant Cugat del Vallès, Barcelona, Spain","infoId":"6469551236134512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support & Strategy Internship","content":"**Before applying****:** please note that to be eligible for this position, you must be currently enrolled at a university in Spain **and remain enrolled until the end of the internship**. You must also be available to start the internship in **February 2026** and continue participating in the program until **June–July 2026**.\n\n\nJoin our team at the intersection of product management and customer experience innovation. As a Product \\& Customer Insights Intern, you’ll analyze customer feedback, support data, and product usage metrics to uncover actionable insights. You’ll collaborate with product managers, support teams, and data analysts to prioritize features, document customer journeys, and support the development of AI\\-powered customer support solutions. Your work will help optimize support workflows, enhance user satisfaction, and shape future customer experiences.\n\n**Key Responsibilities:**\n\n* Analyze customer feedback and product data to identify improvement opportunities.\n* Collaborate with product and support teams to prioritize features based on user needs.\n* Support implementation and testing of AI tools for customer support.\n* Document customer journeys and process improvements.\n* Contribute to evaluating new support technologies.\n\n**Preferred Skills:**\n\n* Currently studying a bachelor's or master's Degree in Industrial Engineering, Computer Science or a related field\n* Strong analytical and problem\\-solving skills; Excel proficiency preferred.\n* Interest in AI tools (chatbots, predictive analytics).\n* Excellent communication and collaboration skills.\n* Passion for improving customer experiences through data and technology.\n\n**Experience our benefits**:\n\n\nBeing part of HP means access to an international community with lots of growth opportunities within the company, professional development resources, networking opportunities, while enjoying in a great atmosphere making an impact.\n\n* You will be able to choose to either work office\\-based or hybrid work style.\n* Flexible schedule for part time (4h/day) or full time (8h/day) for a 6 to12 months agreement.\n* Lunch in the cafeteria.\n* Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25\\+ regular coordinated activities / sports , such as HIIT training, squash, basketball and yoga.\n* A NextGen employee Network, which host fun events on a regular basis.\n* Free printing Happy hour – from photographs to large posters. And Hands\\-on workshops to print with the latest technology – from wall covers to 3D printed models.\n\n\nSounds like you? 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Additional languages are a plus.\n\n**Job responsibilities:**\n\n* Adhere to and enforce all center policies, rules, and regulations (safety, technique).\n* Lead swimming classes for children aged 3 to 14 in small groups.\n* Ability to listen, understand, and follow the PENGUINS BARCELONA teaching methodology.\n* Participate in developing the technical framework to enhance our methodology (levels, exercises, technical gestures, etc.).\n\nEmployment type: Part-time, Permanent contract\n\nSalary: €900.00–€1,000.00 per month\n\nBenefits:\n\n* Support for professional development\n* Offered language courses\n* Company events\n* Option for permanent contract\n* Training program\n* Uniform provided\n\nExperience:\n\n* Swimming instructor: 1 year (Mandatory)\n\nLanguage:\n\n* English (Mandatory)\n\nWork location: On-site employment","price":"€ 900/biweek","unit":"per biweek","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765433689000","seoName":"swimming-monitor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-customer-service-call-center/swimming-monitor-6469551224704312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c1aadf73-79d1-4c8f-9797-fd1dbf095035","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Part-time swimming instructor role","Spanish and English language required","Opportunity for professional development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765433689430,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain","infoId":"6469551226381112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support Representative","content":"**Job Title**\n\n\nCustomer Support Representative\nAs Customer Support Specialist you will join the Amadeus Global Expert team and you will be in charge in recover technical incidents or escalate them to resolver groups within Amadeus or to Third Parties involved in the service provided.\n\n**Main Responsibilities:**\n\n* Incident Management: Acknowledge, investigate, and recover incoming incidents within contractual SLAs. Escalate complex issues to 3rd level resolver groups or third\\-party providers.\n* Subject Matter Expertise: Serve as a functional, technical, and product expert, particularly on customer technical setups and products. Proactively monitor customer book ability to resolve complex issues.\n* Knowledge Creation: Develop and improve customer\\-specific knowledge and processes. Recognize repetitive issues and known errors to facilitate faster recovery.\n* Log Analysis: Analyze complex system logs in various formats (Edifact, XML, JSON) with provided training.\n* Team Collaboration: Work within the Global Expert team, focusing on key customer support. Ensure peers understand customer\\-specific requirements and maintain response quality standards.\n\n**About the ideal candidate:**\n\n* Technical background experience (IT / Technical Support / Engineering)\n* Experience handling functional and technical incidents and requests, handling customers questions and concerns and investigating and recovering of incidents.\n* Proven significant previous experience in travel industry (airlines / travel agencies (nice to have)\n* Working knowledge on Amadeus Products would be beneficial.\n* Familiarity with reservations, ticketing, cancellations, resolving complaints, refunds, flight issues and delays, etc would be beneficial.\n* Fluency in English is required\n* Familiarity with reservations, ticketing, cancellations, resolving complaints, refunds, flight issues and delays, etc.\n* Strong customer service, problem solving, communication, and analytical skills\n\n**What We Can Offer You**:\n\n* A complete rewards offer: Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.\n* ️Hybrid policy with 50% attendance to Barcelona offices.\n* A truly global DNA: Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.\n* Great opportunities to learn: Learning happens all the time and in many ways at Amadeus, through on\\-the\\-job training, formal learning activities, and day\\-to\\-day interactions with colleagues.\n* A caring environment: Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.\n* A flexible working model: We want our employees to do their best work, wherever and however it works best for them.\n* A diverse and inclusive community: We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.\n* A Reliable Company: Trust and reliability are fundamental values that drive our actions and shape long\\-lasting relationships with our customers, partners, and employees.\n* A critical mission and purpose: At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.\n\n\n\\#LI\\-EMEA\n\n**Diversity \\& Inclusion**\n\n\nAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.\n\n\nAmadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765433689000","seoName":"customer-support-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-sales-inbound/customer-support-representative-6469551226381112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c51bb2b6-ef32-4db0-9c98-ef3abb2e90bb","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Incident management within SLAs","Expertise in customer technical setups","Hybrid policy with 50% office attendance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765433689561,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain","infoId":"6468547873049812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer service English Market","content":"Are you ready to drive your career forward with a global leader in the automotive industry? At Konecta, we are proud to work alongside Nissan, one of the most respected automotive brands in the world.\n\n\n\nAs part of our dynamic, multicultural team, you'll play a key role in delivering exceptional customer service to Nissan customers.\n\n\n* **Starting date: 07th of January 2026**\n* **Full time job 39h/week**\n* **Monday to Friday**\n* **Hours: 9am to 6pm or 10am to 7pm with 1 hour lunch break**\n\n\nKey Responsibilities:\n\n\n\nResolve complex customer complaints professionally via phone and email.\n\n\n\nInvestigate issues, working with dealer partners to ensure effective and proper solutions.\n\n\n\nMaintain accurate CRM records and collaborate with internal teams and the front office department.\n\n\n\nYou'll be required to provide first\\-class service, making sure that every single complaint is properly handled and helping to continue to exceed customers' expectations.\n\n\n\nWhat We're Looking For:\n\n\n\nExcellent verbal and written English skills, Native or Bilingual proficiency is required, there will be tests during the selection process to ensure your language skills.\n\n\n\nExcellent communication, problem\\-solving, and empathy skills to be able to guarantee the satisfaction of every single Nissan customer.\n\n\n\nAbility to remain professional in challenging situations, keeping a proactive and positive attitude.\n\n\n\nProficiency in using computers and the internet is a key requirement for this position\n\n\n\nWhat We Offer:\n\n\n\nPermanent, Full\\-Time Contract \\+ bonuses\n\n\n\nHigh potential for career evolution and advancement within our organization\n\n\n\nStunning Office Location \\- an exceptional workspace with breathtaking sea views.\n\n\n\nAttractive benefits: Access to a portal with discounts on a wide range of experiences, as well as a discount on private health insurance.\n\n\n\nOngoing Training \\& Development \\- we're committed to your career growth, offering continuous training to help you advance and thrive in the automotive sector.\n\n\n\nA Multicultural, Positive Work Environment \\- enjoy being part of an inclusive and diverse team with a strong, collaborative culture.\n\n\n \n\nExcellent verbal and written English skills, Native or Bilingual proficiency is required, there will be tests during the selection process to ensure your language skills.\n\n\n\nExcellent communication, problem\\-solving, and empathy skills to be able to guarantee the satisfaction of every single Nissan customer.\n\n\n\nAbility to remain professional in challenging situations, keeping a proactive and positive attitude.\n\n\n\nProficiency in using computers and the internet is a key requirement for this position","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765355302000","seoName":"Customer+service+English+Market","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-sales-inbound/customer%2Bservice%2Benglish%2Bmarket-6468547873049812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3dd83966-15ae-496b-837a-30905e4d888d","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Excellent verbal and written English skills required","Permanent, Full-Time Contract with bonuses","Stunning office location with sea views"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765355302581,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4073","location":"Carrer de Costa Rica, 29, Sant Andreu, 08027 Barcelona, Spain","infoId":"6468547869964912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Direct Service Graduate","content":"Location:\nBarcelona, ES, 08902\nTeam: Supply Chain\nJob type: Graduate\nPuig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well\\-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family\\-owned company with a long\\-term commitment to our brands and stakeholders.\n\n\n**The Opportunity**\n-------------------\n\n\n**What you'll get to do**\n-------------------------\n\n\n**We'd love to meet you if you have**\n-------------------------------------\n\n\n**A few things you'll love about us**\n-------------------------------------\n\n\n* An entrepreneurial, creative and welcoming work culture\n* A range of learning and development opportunities\n* An international company with plenty of opportunities to grow\n* A competitive compensation \\& benefits package\n\nPuig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.\n\n\nAt Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.\n\n\nJob Req ID: 29958","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765355302000","seoName":"direct-service-graduate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-cardedeu/cate-sales-inbound/direct-service-graduate-6468547869964912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8962a15b-2056-462f-950c-2337981405d9","sid":"b2bf725a-cabc-4a46-8296-56561355f471"},"attrParams":{"summary":null,"highLight":["Entrepreneurial and creative work culture","Learning and development opportunities","International company with growth opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1765355302341,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Carrer de Sancho de Ávila, 110, Sant Martí, 08018 Barcelona, Spain","infoId":"6467155635827512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Global Marketing & Sales Analytics Lead, Motion Services division (location: Europe or India)","content":"At ABB, we help industries outrun \\- leaner and cleaner. Here, progress is an expectation \\- for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.\n\n\nThis Position reports to:\n\n\nGlobal Sales Excellence \\& Marketing Manager \n\nABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.\n\n**Location**\n\n\nThis role is open globally, but location is set in Europe or India with a preference for Italy (Sesto San Giovanni), Finland (Helsinki), Poland (Krakow), Spain (Madrid or Barcelona) or India (Bangalore). The work model is hybrid \\#LI\\-hybrid.\n\n\nWe are looking for an experienced professional to lead our **Lead\\-to\\-Order Management** and **Analytics** initiatives, driving conversion from marketing campaigns to business results and enabling data\\-driven decisions across global teams.\n\n**Key Responsibilities**\n\n* Own the lead\\-to\\-order conversion process and ensure systematic capture and qualification of leads.\n* Implement dashboards to track conversion effectiveness and campaign ROI.\n* Drive adoption and accountability across sales teams for lead follow\\-up and qualification.\n* Analyze funnel performance and recommend improvements to increase order conversion.\n* Design and maintain Power BI dashboards and reporting frameworks, including AI\\-powered insights.\n* Develop sales support materials (presentations, playbooks, case studies) with Sales Enablement.\n**Qualifications**\n\n* Bachelor’s or Master’s degree in Business, Economics, Engineering, or IT.\n* 10\\+ years of experience in sales, marketing, or commercial excellence.\n* Fluent in English with strong communication and collaboration skills.\n* Advanced expertise in Power BI and data visualization; experience with AI/ML techniques.\n* Familiarity with GenAI tools for analysis and content creation.\n* Strong project management and stakeholder engagement skills.\n* International travel required.\n* Ability to interact confidently with management and present insights clearly.\n* Comfortable with reporting, stakeholder engagement, and driving strategic impact.\n\n\n\\#ABBCareers\n\n\n\\#RunwithABB\n\n\n\\#Runwhatrunstheworld\n\n**What's in it for you?**\n\n\nWe want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World\n\n **More about us**\nABB Motion, a global leader in motors and drives, is at the core of accelerating a more productive and sustainable future. We innovate and push the boundaries of technology to contribute to energy efficient, decarbonizing and circular solutions for customers, industries and societies. With our digitally enabled drives, motors and services we support our customers and partners to achieve better performance, safety and reliability. To help the world’s industries outrun – leaner and cleaner, we deliver motor\\-driven solutions for a wide range of applications in all industrial segments. Building on over 140 years of domain expertise in electric powertrains, our more than 22,000 employees across 100 countries learn and improve every day. go.abb/motion\nWe value people from different backgrounds. Could this be your story? 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