Description
**Description:**
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Your **responsibilities** at the workplace will be:
* Answering the call center and email inquiries from customers related to telesales.
* Following the scheduled call and email route assigned to each advisor.
* Collecting replenishment orders requested by customers.
* Managing off-route calls.
* Preparing activity reports.
**What do we offer?**
* Immediate incorporation.
* Contract: Permanent.
* 40-hour workweek.
* Salary according to collective agreement.
**You will join a leading European group:**
* Continuous training to develop your knowledge and skills.
* A professional development and growth plan to help you leverage your talent.
* An Equality Plan demonstrating our firm commitment to gender equality.
* We care about our people, supporting better work-life balance.
**Will you join the team?**
**Requirements:**
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**We are looking for individuals with:**
* Previous experience in customer service or call centers (desirable but not mandatory for this position).
* Strong communication and written skills.
* Ability to listen and empathize with customers.
* Organizational, management, and planning capabilities.
* Basic office software proficiency.