Who are we? We are a company dedicated to providing **home care and cleaning services**, offering customized solutions to our clients: elderly care, live-in and live-out caregivers, household cleaning, hospital accompaniment, and childcare. Our work consists of **matching the right caregivers with each family**, ensuring quality service and proper follow-up. What does the position involve? We are seeking a person to join our office team, responsible for **administrative management, customer service, and coordination of services and staff**. Main responsibilities * Receiving and managing caregivers’ resumes. * Conducting interviews and recording data (availability, experience, preferred type of work). * Resume screening and staff selection according to requested services. * Managing employment contracts and labor conditions using internal software and official SEPE templates. * Monthly payroll preparation (based on an existing template). * Monitoring active services and managing replacements due to absences. * Customer service: phone calls, WhatsApp, and email. * Daily management of budget requests and preparation of quotes. * Updating and maintaining the service schedule in Excel. * Commercial tasks: visits to day centers, hospitals, medical centers, and contact with social workers to promote our services. Requirements * Education in **Social Work** or **Business Administration**. * **Experience preparing payrolls**. * Prior experience in **customer service**. * Proficiency with computer tools (Excel, email, WhatsApp). * Availability to work a **split shift from Monday to Friday**. * Organizational skills, responsibility, and strong communication abilities. * Positive attitude and **good teamwork**. Especially valued * Previous experience in home care or social services companies. * Commercial skills and experience engaging with social and healthcare institutions. What do we offer? * Job stability. * Initial training and on-the-job support. * A positive working environment. * Opportunity to join a growing company. **If you are interested in joining our team, apply to this vacancy and send us your resume.** Schedule: Monday to Friday, 9:30 a.m. to 2:00 p.m. and 3:00 p.m. to 6:30 p.m. Position type: Full-time, Permanent contract Salary: Starting at 19,000.00€ per year Work location: On-site