DESCRIPTION At Sg Tech, we are seeking to hire **4 professionals** to join a customer service operation. Selected candidates will handle customer inquiries and resolve incidents via telephone and email. This position is fully remote, though preference will be given to applicants residing in **A Coruña or nearby areas**. ### **Responsibilities** * Providing telephone support to customers. * Managing and resolving inquiries and incidents. * Responding to and following up on requests received via email. * Recording all actions taken. * Escalating incidents when necessary. * Maintaining clear, courteous, and solution-oriented communication. ### **What We Offer** * **Indefinite-term contract.** * **Remote work**, although initial training will be conducted in person. * Expected start date: **November 2, 2026**. * Language bonus proportional to contracted working hours. * Four vacancies with the following schedules: **Vacancy 1** * Weekly schedule: 16 hours. * Saturdays and Sundays, 08:00–16:00\. * Salary: **€6\.837,60 gross per year**. **Vacancy 2** * Weekly schedule: 14 hours. * Saturdays, 08:00–16:00; Sundays, 16:00–22:00\. * Salary: **€5\.982,90 gross per year**. **Vacancy 3** * Weekly schedule: 35 hours. * Mondays to Fridays, 08:00–15:00\. * Salary: **€14\.957,25 gross per year**. **Vacancy 4** * Weekly schedule: 35 hours. * Mondays to Fridays, 15:00–22:00\. * Salary: **€14\.957,25 gross per year**. When applying, please indicate which schedule or working hours interest you most. REQUIREMENTS * Proficiency in **Catalan and/or Basque**. * Knowledge of **Galician** is also valued. * Basic proficiency in Microsoft Office. * Strong oral and written communication skills. * Customer orientation and ability to resolve incidents. * Organized, responsible, and solution-driven individual. * Preference for candidates residing in A Coruña or nearby areas. Experience as a customer service representative, call center agent, or in similar roles is highly desirable. #### ***At Sg Tech, we believe diversity is the engine of innovation. Our commitment to equal opportunity drives us to build an inclusive workplace where everyone can thrive without barriers.*** #### ***We promote a fair selection process, free from discrimination based on gender, gender identity or expression, sexual orientation, ethnic origin, age, religion, or disability. We value differences and know that together, we are stronger.*** #### ***If you’re looking for a place where your talent and passion matter most—we’re looking for you!***
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
