Description
We are hiring! – Customer Service / Reception
At **R2R**, we continue to grow and are looking to welcome a **Customer Service and Reception Professional** to join our team, working on a **split shift (morning and afternoon)**. The position is based at a hotel located in SOMO.
SCHEDULE: 10:00 AM to 2:00 PM and 4:00 PM to 8:00 PM
If you enjoy interacting with people, are well-organized, and pay attention to every detail, this could be your opportunity.
What are we looking for?
* Excellent customer service skills and a positive attitude.
* A responsible, organized, and committed individual.
* Ability to work effectively in a team and manage multiple tasks simultaneously.
* Attention to detail and strong communication skills.
* Prior experience in reception, customer service, and knowledge of foreign languages will be valued.
What do we offer?
* Contract for **full-time employment**.
* Opportunity to join a dynamic and growing team.
* A pleasant and supportive work environment.
* Training and ongoing support for role development.
* Potential for professional growth within the company.
**If customer service excites you and you wish to become part of R2R, please send us your application. We’d love to meet you!**
**Responsibilities**
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* Guest reception and assistance at the hotel.
* Management of check\-in and check\-out procedures.
* Handling telephone calls and email correspondence.
* Remote support to the Customer Service team regarding reservations and incidents.
* Coordination with other team members to ensure an excellent experience for our guests.
**Requirements**
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Customer service experience
Personal vehicle