Job Summary: We are seeking a professional to remotely manage parking facilities, deliver customer service, and develop their career within the mobility sector. Key Highlights: 1. Remotely manage parking facilities while delivering customer service. 2. Be part of a leading company in digital and cultural transformation. 3. Work in the mobility sector across the Iberian Peninsula. At Telpark, what drives and inspires us is talent. OVERVIEW Empark is the leading company in the Iberian vehicle parking sector, operating in both Off-Street and On-Street segments, with revenues of approximately €200 million. Leveraging Empark’s experience and best practices, the company has achieved significant growth over the past decade, demonstrating strong resilience during recessionary periods and establishing itself as a digital leader in the mobility market across the Iberian Peninsula. If you are interested in developing your professional career in the mobility sector, experiencing transformation within a market-leading company, and enjoy doing new things, this position may interest you. KEY RESPONSIBILITIES * Remote management of our parking facilities, acting as the sole point of contact when on-site presence is absent. \- Management and monitoring of intercom systems and remote supervision tools\- Customer service delivery, as a fundamental component of the customer experience at our parking facilities * Management of parking reservations * Rotating shifts, 7x24 Basic knowledge of information security (Policies, Regulations, and Security). PROFILE Education * High school diploma or FP II qualification * Proficiency in Microsoft 365 Experience * Minimum of 2 years in customer service roles * Rotating shift experience is desirable Mandatory:* Portuguese language proficiency at minimum B2 level * Spanish language proficiency * Proficiency in MS Office 365 SKILLS* Customer service orientation * Problem-solving ability * Digital competence * Planning and organizational skills * Teamwork If you wish to join a growing company undergoing comprehensive digital and cultural transformation, now is your moment.