




**Additional Information** **Job Number** 25195196 **Job Category** Administrative **Location** The Ritz\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule** Full Time **Located Remotely?** N **Position Type** Non\-Management **Instantly recognizable, The Ritz\-Carlton Tenerife, Abama is the island’s most iconic resort:** a tranquil oasis where the sea, land, and subtropical vegetation merge with architecture inspired by Moorish style. With 462 rooms and suites—distributed between the vibrant Citadel and the exclusive Retreat—it offers magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This five-star hotel is an award-winning culinary destination, featuring restaurants ranging from light, simple cuisine to Michelin-starred fine-dining experiences. Additionally, it boasts numerous swimming pools, a 2,500 m² Spa & Fitness Center, and Europe’s largest Ritz Kids program. On Abama’s golden-sand beach, guests enjoy an exclusive area with complimentary lounge chairs and umbrellas. **Join our team!** …as a **Rooms Admin** at The Ritz\-Carlton, Abama Resort in Tenerife. **Who we’re looking for…** Are you passionate about ensuring operational excellence, supporting our Rooms Division teams, and guaranteeing flawless administrative coordination? As a **Rooms Admin**, you’ll play a vital behind-the-scenes role, ensuring all room-related processes, documentation, and communications run with precision. If you are organized, detail-oriented, and thrive in a luxury, fast-paced environment, we want to meet you! **Your responsibilities include…** * Provide comprehensive administrative support to the Rooms Division leadership team (Front Office, Housekeeping, Guest Relations). * Manage and maintain departmental documentation, reports, schedules, and operational records. * Coordinate internal interdepartmental communication to ensure timely room readiness and guest satisfaction. * Assist in payroll administration, attendance tracking, and scheduling updates for Rooms Division staff. * Prepare daily, weekly, and monthly operational reports. * Support onboarding processes for new Rooms Division employees. * Ensure compliance with The Ritz\-Carlton brand standards across all administrative procedures. * Coordinate with external vendors and manage office supply orders and departmental needs. * Assist guests with inquiries as needed, delivering elegant and timely responses. * Identify opportunities for improvement and contribute to process optimization. **What we expect from you…** * Prior administrative experience, ideally within hospitality or luxury environments. * Excellent organizational skills and ability to manage multiple tasks simultaneously. * Exceptional communication and customer service skills. * Fluency in English and Spanish (additional languages are a plus). * Proficiency in Microsoft Office and comfort with digital tools and reporting software. * Ability to maintain discretion and confidentiality. * Flexibility, teamwork, and a proactive attitude. * Valid work permit in Spain. **What we offer…** * Competitive salary above market average. * Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also available for your family, partner, and parents. * Enjoy our culinary offerings with a 20% discount at our hotels and a 50% discount at the resort. * Up to 75% discount on flights to mainland Spain if residing in Tenerife. * Corporate benefits with discounts on leisure and travel. * Special birthday gift. * Experience the resort as a guest after one year of service: a unique opportunity! * Extra pay periods. * Innovative training programs and professional development opportunities. * Real growth potential within an international company. * Complimentary meals in the staff dining room. * Uniform and laundry service provided. * Employee celebrations and events: excursions, anniversaries, themed weeks. * Community outreach activities. (Benefit and bonus programs are subject to internal policies and applicable tax and labor legislation. There is no legal entitlement to these programs, and the employer reserves the right to modify the offering at any time.) **Feeling inspired?** Apply via MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive, people-centered culture. We commit to non-discrimination on the basis of disability, veteran status, or any other legally protected characteristic. At more than 100 award-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create such exceptional experiences that they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day, we set the standard for the world’s most exclusive and exceptional luxury service—and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are upheld with grace and attention each day. These values form the foundation of our culture and the reason The Ritz\-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and embody principles such as The Credo, The Employee Promise, and our Service Values. By joining The Ritz\-Carlton, you become part of Marriott International’s portfolio of brands. Be part of a place where you can give your best, begin your purpose, belong to an incredible global team, and become the best version of yourself. With more than 100 award-winning hotels worldwide, The Ritz\-Carlton Ladies and Gentlemen create such exceptional experiences that guests remember them long after they’ve departed. We seek the world’s top hospitality professionals to create lasting memories—because we believe everyone thrives when empowered to be creative, kind, and compassionate. Every day, we set the global benchmark for exceptional, distinctive luxury service—and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us so that each day is better than the last. Thanks to this foundation—and our belief that our culture drives success—The Ritz\-Carlton has earned its reputation as a global leader in luxury hospitality. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, The Credo, and the Service Values. Moreover, we promise you the opportunity to take pride in the work you do and in your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will belong** to an incredible global team, and **you will become** your best self.


