Technical Support Job Description Join our team as a Second-Level Technical Support Specialist! Are you passionate about technology, do you enjoy helping customers and colleagues, and do you possess strong organizational and administrative skills? Then this opportunity may be perfect for you. We are seeking a committed, communicative, and organized individual to strengthen our Second-Level Technical Support team and collaborate closely with Service, Technical, and Management departments. What will you do in this role? Your work will be varied, and you will play an important role in the company’s daily operations. Your main responsibilities will include: Managing administrative tasks and independently organizing various office processes. Maintaining and updating master data and documentation. Supporting Service and Technical Management with pricing inquiries, preparing quotations, processing orders, and invoicing. Collaborating with Management on optimizing and improving internal processes. Assuming and coordinating various internal administrative processes. Supporting commercial activities and distribution of our products. Actively contributing to delivering professional, customer-oriented service. What do we offer? We want you to feel comfortable and fully develop your potential. Therefore, we offer: A dynamic and diverse working environment within a motivated team. An indefinite-term employment contract and professional stability. Fixed and regulated working hours, facilitating a good work-life balance. Opportunities to participate in interesting projects and tasks with personal responsibility. An organizational structure featuring flat hierarchies and direct communication. A position where your ideas and initiative truly matter. What are we looking for in you? For us, it is especially important that you are reliable, responsible, and service-oriented. **The ideal candidate has:** Native-level German language proficiency — an absolute requirement. Commercial education, e.g., industrial administrative technician, preferably with technical knowledge, or an equivalent qualification. Professional experience in support, secretarial, or administrative roles. Very good MS Office skills; advanced Excel knowledge is considered a plus. Strong sense of responsibility, reliability, loyalty, and commitment. Excellent communication skills and pronounced service orientation. Confidence and professionalism when interacting with customers, colleagues, and partners. Enthusiasm for direct customer contact. Ability to work independently, systematically, and responsibly. Strong organizational skills and ability to maintain oversight even when handling multiple tasks simultaneously. Do you recognize yourself in this profile? If you are organized, communicative, solution-oriented, enjoy taking responsibility, and wish to join a motivated team, we would love to meet you! We look forward to receiving your application and having the opportunity to meet you in person. Office, EXCEL
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
