Night Concierge - Formentera

Description

* HOSPITALITY CONNECTION BARCELONA SL * Balearic Islands * ### **Experience** No experience required * ### **Salary** Compensation not specified * ### **Area \- Position** **Hospitality, Tourism** + Hotel Receptionist * ### **Category or Level** Employee * ### **Vacancies** 1 * ### **Applicants** 41 * ### **Contract** Fixed-term intermittent contract * ### **Working Hours** Full-time Continuous selection process. ### **Responsibilities** Insotel Hotel Group Who are we? Insotel Hotel Group is a family-owned company with over 50 years of presence in the Balearic tourism sector. Currently, Insotel operates in Ibiza, Formentera, Mallorca, and Menorca, managing a portfolio of 8 hotels under two distinct brands, delivering exceptional service to over 2 million customers annually: · Insotel Hotels \& Resorts. · Insotel Prestige Hotels \& Resorts. Amid ongoing growth, we continuously optimize our offerings and deliver outstanding customer service through service quality and constant innovation. Moreover, Insotel Hotel Group recognizes the necessity of conducting its activities and services with due respect for the environment to ensure sustainable tourism development, committing to compliance with quality and environmental policies under the motto: “Quality and sustainability are not possessed—they are practiced.” Why work with us? Approachable: The working environment at Insotel Hotel Group is built on closeness among employees, middle management, and senior leadership. Together, we form one large family united in delivering the best possible service to our customers. Will you join us? We are INSOTEL. Committed: Experiencing employment at Insotel Hotel Group means that if you are skilled and responsible in your role, we will count on you again—season after season—to help us continue growing. Working at Insotel Hotel Group offers job stability. In a unique setting: Our mission is to provide our customers with products and services of the highest quality. Our hotels are high-end, located in idyllic locations, and feature exclusive facilities. You will work in a privileged environment. Responsible and full of opportunities: Just as we ensure our customers lack nothing, the same applies to our employees. At Insotel Hotel Group, we want you to have everything you need during your time with us—including accommodation and meals, a fixed salary, work-life balance options, and workplace safety, among others. Do you want to discover more about what we offer? If you enjoy professional challenges, Insotel Hotel Group is the place for you. We demand high standards to deliver a distinctive experience to our customers. With us, you’ll be in constant learning and professional growth—season after season. INSOTEL HOTEL GROUP is a well-established hotel chain in the Balearic Islands undergoing active expansion. Your primary role within the company will be to support the smooth operation of the front desk by performing tasks related to: guest service—greeting, check-in, stay management, and check-out; reservation management; assistance and information provision—all aimed at ensuring complete guest satisfaction with the service delivered, in accordance with the hotel’s established quality and efficiency standards. You will perform receptionist duties during the night shift. Your main responsibilities will include: Supporting reservation processing, incident monitoring, and follow-up. Monitoring forecasted occupancy. Preparing keys prior to guest arrival. Guest check-in. Handling guest requests and suggestions, and informing guests about available services and facilities. Answering telephone switchboard calls. Managing walk-in guests and associated billing. Supporting and resolving incidents. Controlling and archiving all documentation. Preparing lists for other departments according to night-shift tasks. Other duties inherent to the department. ### **Requirements** Required language: Spanish. ### **Offered** In exchange for your commitment, we offer: Excellent working environment. Competitive salary. Stable position (summer season) with genuine opportunities for professional development. **HOSPITALITY CONNECTION BARCELONA SL** --------------------------------------- * Barcelona * Human Resources