




Job Summary: We are seeking an IT Support Technician to provide technical incident resolution, system maintenance, and IT infrastructure support. Key Responsibilities: 1. End-user technical support (on-site and remote) in Windows and Linux environments 2. Email service management (Microsoft Exchange) and network administration 3. Application of methodologies and best practices in information systems We seek an IT Support Technician to deliver services at the client's premises in Madrid. The selected candidate will be responsible for addressing and resolving end-user technical incidents, as well as performing basic system maintenance and IT infrastructure support. Responsibilities * End-user technical support (on-site and remote). Diagnosis and resolution of incidents in Windows and Linux environments. * Email service management and support (Microsoft Exchange Server). Basic directory administration (LDAP) and network services (DNS). * Backup supervision and management (Symantec Backup). Support for Microsoft Office 2021 and Microsoft 365\. * Application of methodologies and best practices in information systems (IS). Requirements * Windows and Linux system environments. * Microsoft Exchange Server, LDAP, DNS. * Symantec backup systems. * Intermediate knowledge of information systems and methodologies. * Advanced proficiency in Microsoft Office 2021 and Microsoft 365\. **Experience:** * Minimum 2 years of end-user technical support experience. Benefits * Stable project assignment with a client. * Intensive summer working hours. If you meet the profile and are interested in joining our team, please submit your application.


