Functional Analyst

Description

Job Summary: We are seeking a BackOffice Ticketing Functional Analyst to join an international team, participating in the analysis, definition, and evolution of solutions based on microservices and Cloud. Key Highlights: 1. Participation in high-impact technological innovation projects 2. Collaboration in a close and transparent environment 3. Opportunities for professional growth and continuous training Location: Madrid, MD, ES Professional Profile: Mobility & Prointec Required Experience: Position Type: **BackOffice Ticketing Functional Analyst | Madrid, Hybrid** ----------------------------------------------------------------- ### **PURPOSE** At **Indra Group**, we protect what matters most. We are a Spanish multinational technology and consulting company developing advanced systems and services in key sectors such as **Defense, Space, Mobility, and Air Traffic**, delivering high-impact technological projects globally. Join us at **Indra Mobility**! Our specialized division delivers **innovative technological solutions for the transportation and mobility sector**, developing critical ticketing platforms and BackOffice systems that process millions of transactions daily in international environments. ### **YOUR MISSION** Through this opportunity, you will join an international team as a **BackOffice Ticketing Functional Analyst**, participating in the analysis, definition, and functional evolution of solutions built on **microservice architectures and Cloud environments**, acting as a key liaison between clients, business stakeholders, and technical teams. ### **WHAT WILL YOU DO?** * Analyze and define **functional requirements** for BackOffice systems * Participate in the **functional design** of solutions based on microservice architectures * Liaise with **international clients and stakeholders** * Prepare **functional documentation** and requirement traceability * Provide functional support to development teams and validate deliverables * Participate in the **evolution of systems** within Cloud environments ### **WHAT DO WE NEED FROM YOU?** Don’t worry if you don’t meet 100% of our criteria. Go ahead — explore our offer and tell us what you can bring! * Experience as a **Functional Analyst** for **BackOffice** systems * Experience in **requirements definition** and preparation of functional documentation * Experience in **REST API design** * Experience in **design and modeling of relational databases (SQL)** * Experience with **microservice-based architectures** * Experience in **Cloud environments** * **High level of English (minimum C1)** with fluent communication ability ### **WHAT CAN WE OFFER?** * **Flexibility and Autonomy**: Flexible working hours to adapt your start and end times * **Close and Transparent Environment**: Direct communication with managers and colleagues * **Innovative Projects**: Participation in nationally and internationally significant technological initiatives * **Teamwork**: Collaboration in a supportive and approachable environment * **Professional Growth**: Ongoing feedback and annual performance recognition * **Stability and Future**: Involvement in long-term projects with a market-leading company * **Global Impact**: Opportunity to influence major international projects * **National and International Mobility**: Possibility to expand your career both within and outside Spain * **Continuous Training**: Access to ongoing learning through **Open University** ### **FINALLY…** Ready to join a team transforming the future of mobility? **Apply now!** Our commitment is to foster respectful and dignified workplaces, promote professional development of our staff, and guarantee equal opportunities in recruitment, training, and promotion — ensuring a work environment free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status, or any other personal or social circumstance. **INDRA is a Top Employer 2026!** Join a company certified as one of Spain’s best employers, thanks to our comprehensive HR management and the conditions we offer our professionals.