SAD Supervisor (Home Care Service)

Description

At **Serunion**, a collective catering company with over 30 years of experience in the sector, we are seeking top talent to join our centers. If you have experience and are looking for an opportunity to demonstrate your skills, this offer is perfect for you! We are looking for an experienced **SAD Supervisor (Home Care Service)** to coordinate the service and its resources. **Who are we?** At **Attende Care** (a home-based care and assistance company for dependent persons), a Serunion Group company, we work to help dependent individuals lead better lives in their own homes, maintaining their autonomy within their family environment for as long as possible. Our human team—composed of committed professionals—operates across four core areas: * Personal care. * Accompaniment. * Domestic tasks. * Therapeutic tasks. **Responsibilities**: * Supervise the proper delivery of SAD services across various work centers. * Support coordination teams in the daily management of services. * Conduct follow-up visits to users and staff when necessary. * Manage and resolve operational incidents related to service delivery. * Ensure compliance with internal procedures, quality standards, and applicable regulations. * Participate in launching new services and implementing organizational improvements. * Prepare monitoring and activity analysis reports. * Coordinate actions with municipal councils, social services, and other involved agencies. * Manage complex situations related to service organization and human resources. * Attend meetings with Works Councils, Staff Delegates, and trade unions. * Collaborate with Labor Relations and Occupational Risk Prevention departments in incident follow-up. * Attend Safety and Health Committee meetings when required. * Mediate and contribute to resolving labor conflicts, fostering a positive work environment focused on quality care. * Monitor operational indicators and propose continuous improvement actions. **We offer**: * **Maternity leave replacement contract.** * Competitive salary commensurate with professional experience and merit. * Company-provided vehicle and fuel. * Two days of remote work per week, subject to service requirements. * Flexible working hours. * Active participation in managing and improving strategic services within the organization. **We want your experience to be agile, clear, and human-centered. Some stages of the selection process may involve Artificial Intelligence (AI) tools, with human review and final decision-making. Throughout the process, you may receive a WhatsApp message containing a link to conduct your virtual interview quickly and easily with DANI, our AI-generated virtual assistant.** **Stay alert and get ready to take the next step in your career journey with Serunion!** * **Mandatory: Diploma and/or Bachelor’s Degree in Social Work.** * **Mandatory: Demonstrable experience in Home Help Services (SAD).** * Availability for regular travel across Galicia. * **Valid Class B driving license.** * Familiarity with and ability to use the **CiberSAD** application is desirable. * Experience managing teams is desirable. * Experience liaising with public administrations, worker representatives, and trade unions is desirable. * Knowledge of labor management and occupational risk prevention is desirable.