DESCRIPTION **OPERATIONS MANAGER – TRANSPORTATION AGENCY** ========================================== **Company:** Grupo Nexo **Location:** Pocomaco \- A Coruña **About Us:** Grupo Nexo, through its subsidiary Nexo 8 ETT, is a leading provider in the transportation services sector, specializing in direct and dedicated solutions both nationally and internationally. We take pride in delivering top-tier service quality, optimizing every operation to ensure profitability and customer satisfaction. **Position Mission:** We are seeking an experienced and proactive **MANAGER** to lead and develop our **TRANSPORTATION** agency. You will be the key driver in managing and expanding a business focused on direct and dedicated transportation services—both nationally and internationally. Your primary objective will be to ensure maximum profitability for each operation, guarantee excellence in customer service, and efficiently optimize all resources—both internal and subcontracted. **Key Responsibilities:** * **Leadership and Comprehensive Management:** Lead and supervise all transportation agency operations, ensuring smooth functioning and achievement of targets. * **Strategic Commercial Development:** Drive **COMMERCIAL DEVELOPMENT** of the agency by identifying new business opportunities, acquiring new customers, and strengthening relationships with existing clients. * **Operations Management:** Plan, organize, and control operational workflows—from order receipt to final delivery—ensuring timeliness and service quality. * **Resource Optimization:** Manage and optimize the use of internal resources (fleet, personnel) and subcontractor networks, consistently pursuing maximum efficiency and cost reduction. * **Profitability and Finance:** Ensure maximum profitability per operation by monitoring costs, margins, and the agency’s financial planning. * **Customer Service Excellence:** Maintain and elevate customer service standards by resolving incidents effectively and building strong, long-term client relationships. * **Team Management:** Lead, motivate, and develop the agency’s human team, fostering a collaborative, high-performance work environment. * **Analysis and Continuous Improvement:** Analyze key performance indicators (KPIs) for operations and business, identify improvement areas, and implement corrective and optimization actions. * **Regulatory Compliance:** Ensure full compliance with all applicable regulations governing the transportation and logistics sector. **What We Are Looking For:** * Proven experience of at least **5 years** in management or operations roles within the transportation and/or logistics sector—preferably in transportation agencies or freight forwarding companies. * Solid experience in **COMMERCIAL DEVELOPMENT** and client acquisition within the sector. * In-depth knowledge of national and international **TRANSPORTATION** markets, including various transport modes and cargo types. * Demonstrated ability to manage teams and exercise leadership. * Excellent negotiation and communication skills. * Results-oriented mindset, with strong emphasis on profitability and operational efficiency. * Strong analytical and problem-solving capabilities. * Proficiency in transportation management systems (TMS) and office productivity software. * Knowledge of foreign languages (English, French, or others) is considered a plus. **What We Offer:** * **Direct employment contract via company.** * **Competitive base salary of €37,000–€40,000 per year**, plus a **performance-based bonus** to incentivize your achievements. * **Professional growth opportunities** within an expanding corporate group. * A dynamic and professional work environment. * The opportunity to lead and shape the future of our transportation agency. If you are a passionate transportation professional with clear strategic vision and strong commercial drive, this is your opportunity! Join Grupo Nexo and help us continue growing. **\#TransportationManager \#Logistics \#CommercialDevelopment \#JobOpportunity \#GrupoNexo \#DomesticTransport \#InternationalTransport \#Employment** REQUIREMENTS * Proven experience of at least **5 years** in management or operations roles within the transportation and/or logistics sector—preferably in transportation agencies or freight forwarding companies. * Solid experience in **COMMERCIAL DEVELOPMENT** and client acquisition within the sector. * In-depth knowledge of national and international **TRANSPORTATION** markets, including various transport modes and cargo types. * Demonstrated ability to manage teams and exercise leadership. * Excellent negotiation and communication skills. * Results-oriented mindset, with strong emphasis on profitability and operational efficiency. * Strong analytical and problem-solving capabilities. * Proficiency in transportation management systems (TMS) and office productivity software. * Knowledge of foreign languages (English, French, or others) is considered a plus.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
