Job Summary: Support managers in store management, supervising staff, maintaining customer service standards, and managing daily processes. Key Highlights: 1. Provide excellent levels of customer service. 2. Foster team progress and staff training. 3. Personalized development and career opportunities within an international group. **Responsibilities:** As part of the store management team, you will support assistant managers and managers, and collaborate to maintain and improve customer service levels. You will assist in supervising all store staff while upholding store standards. Additionally, you will handle certain daily management tasks as directed by the store manager/assistant manager. In your day-to-day work: Customer Experience * Deliver excellent service levels to customers. * Address customer inquiries and complaints, offering the best possible solution. * Ensure sales staff appearance complies with company guidelines. * Deliver excellent service levels to customers. * Address customer inquiries and complaints, offering the best possible solution. * Ensure sales staff appearance complies with company guidelines. Sales * Supervise service levels to maximize store sales and achievement of targets. * Use reports to help identify key sales lines. Visual Merchandising * Apply visual merchandising techniques to attract, engage, and motivate customers to shop in-store. * Assist in maintaining sales area standards. * Keep stock clean and presentable at all times. Training & Development * Foster team progress. * Support onboarding and training of new staff. * Assist in developing existing staff, ensuring completion of relevant evaluations. **Requirements:** * Prior experience as a Supervisor or in people management within the retail sector is desirable. * Excellent time management skills. * Strong verbal and written communication skills. * Computer skills: Microsoft Outlook, Word, and Excel. **We Offer:** * Flexible remuneration (health insurance, transportation, childcare, etc.). * Staff discount. * Personalized development plans and career progression. * Continuous training. * Fixed salary plus variable component based on sales targets. * Schedules compatible with your studies/family life. **About the Group:** We opened our first Sprinter store in Valencia in 1995 and since then have become the destination for those passionate about sport and sportswear. With over 200 physical stores and an online shop, we carry leading brands such as Nike, Adidas, Reebok, and Fila, as well as our own brands including Up, Silver, Doone, and Boriken, among others. As part of JD Group — a leader in Sports, Street & Premium Fashion — we employ approximately 97,000 people across more than 4,850 stores of various brands in over 49 countries. We offer you the opportunity to build your career within this continuously growing international group! At Sprinter, we foster a cooperative and mutually respectful environment, strongly committed to diversity and equal opportunities. All individuals will be considered regardless of gender identity, sexual orientation, ethnicity, religion, age, or degree of disability. Our selection processes follow a professional competency-based assessment model, and we value passion, eagerness to learn, and growth within an international setting. Are you interested? We want to meet you! If you believe this opportunity is right for you, apply today. *Due to the high volume of applications we receive for our vacancies, it takes time to review them all. If you do not hear from us within two\-three weeks following your application, please consider that on this occasion we have decided to proceed with other candidates. Those who meet the criteria will be contacted by the Talent team. Thank you for your interest and time!*
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
