Summary: This Hostess role at 7Pines Resort Ibiza involves providing professional service, managing restaurant reservations, organizing tables, and ensuring guest satisfaction through excellent communication and efficient operations. Highlights: 1. Excellent working environment with a great, committed team 2. Career and growth opportunities internally and internationally 3. Open-mindedness to new ideas and ways of working **We are looking for:** The **Hostess** job is executed satisfactorily when: * A courteous, professional and efficient service is provided at all times following 7Pines Resort Ibiza standards and values. * All duties and tasks required at the outlet are performed in a proper manner. * Health and hygiene standards (HACCP) are complied with. * Energy and material saving policies are followed and waste generated is recycled. * Good communication is maintained with all colleagues in the team and other departments regarding issues that may affect the hotel's operations and the well-being of guests. **The usual responsibilities of the position include:** manage reservations for the assigned restaurant/outlet through the reservation program, answer the restaurant’s email and telephone, manage on-site reservations for the assigned restaurant/outlet efficiently so that waiting times are reduced and organize the distribution of tables. Receive and bid farewell to customers in a friendly and polite manner, take an interest in their opinion, report any incident, complaint or suggestion from customers to their superiors and follow up accordingly. Maintain a good relationship and fluent communication with the rest of the outlet team including the culinary department. **What you will find:** * Day-to-day operational advantages such as transport to the hotel, accommodation support, meals on shift, uniform laundering... * Excellent working environment with a great, close-knit, and committed team to be part of. * Career and growth opportunities internally and internationally. * Open-mindedness to new ideas and ways of working. * Job stability, rotating shifts. * Innovative tools to help you and your team perform their jobs. * Competitive salary (fixed + variable). **Requirements:** The person we are looking for must have the following qualities: * Studies and experience related to the position. * Open-minded, European citizenship. * Highly service-, customer- and results-oriented. * Speak Spanish and English. Any other language is considered a plus. * Knowledge and experience in 5-star/luxury hotels. * Ability to work in a team and autonomously.