CARE SERVICES

Description

Job Summary: Provide daily care to patients at their homes, in clinics, or via telephone to deliver discharge services, equipment inspections, incident resolution, and equipment retrieval, ensuring personalized and specialized care. Key Highlights: 1. Personalized and specialized patient care 2. Patient instruction on therapies and equipment 3. Compliance with safety procedures and regulations At Air Liquide Healthcare Iberia, we are specialists in the manufacturing and commercialization of medical and healthcare gases. We manufacture and supply medical gases; we develop, install, maintain equipment, and propose essential solutions for their proper use. We work with the highest safety standards in all our processes to ensure the proper use and handling of our gases, services, and equipment at all times. In addition, we have a large team of experts and professionals who have an in-depth knowledge of our customers' needs. **How will you CONTRIBUTE and GROW?** Daily patient care at home, in Inspira centers, or remotely via telemedicine to deliver various services including discharge, incident management, equipment inspection, therapy follow-up, equipment or material replenishment, equipment retrieval, and therapy discontinuation, ensuring personalized and specialized care according to Air Liquide Group’s detailed operational protocols, which are mandatory for each procedure. * Contact and schedule appointments with patients or their families for service delivery. * Explain and instruct patients, family members, and caregivers on prescribed therapies, associated equipment and consumable accessories, as well as related safety, hygiene, and maintenance aspects. * Provide patients and their families with educational, audiovisual, or other materials regarding their therapy, equipment, and installed devices, ensuring full understanding by the patient and/or caregiver. * Daily patient care at home, at Inspira centers, or remotely via telemedicine to deliver various services including discharge, incident management, equipment inspection, therapy follow-up, equipment or material replenishment, equipment retrieval, and therapy discontinuation, ensuring personalized and specialized care according to Air Liquide Group’s detailed operational protocols, which are mandatory for each procedure. * Report therapeutic compliance, detected anomalies, equipment removals, and malfunctions to the relevant responsible person (Care Coordinator, Operations Manager, or Administrative Staff). * Adhere to safety guidelines for using work tools. * Follow current work procedures. * Use job-related equipment and systems to execute and coordinate tasks. **Are you a MATCH?** Skills and proficiency in handling equipment and consumables for each TRD Safety, hygiene, and disinfection practices for TRDs Proficiency in using IT tools (e.g., PDAs) Specific therapy-related procedures linked to the position Valid Class B driving license **Our Differences make our Performance** At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success, and creating an engaging environment in a changing world.