**Who we are** At Merkal, we lead the footwear retail sector in Spain. We are driven by a clear mission: **to offer a comfortable and agile shopping experience, combining fashion, comfort, and personalized customer service.** If you are passionate about sales and customer interaction, this is the place for you! **The position** We are looking for an **Assistant Store Manager** for our store located in **Vic (Barcelona)**, working **40 hours per week** on morning or afternoon shifts. You will be the right-hand person of the Store Manager, the key reference for the team and the store, ensuring excellence in customer experience and achievement of commercial objectives, with the support of the Store Manager and Area Manager. **Your key responsibilities:** * **Lead, organize, and develop the team**: recruitment, onboarding, sales training, and performance follow-up. * **Drive results** through analysis and monitoring of KPIs (conversion rate, average ticket, UPT, shrinkage). * Ensure **operational excellence**: opening/closing procedures, cash handling (cash counts and closing), restocking, organization, and cleanliness. * Guarantee proper implementation of Merkal's **customer service policy**. * Supervise the implementation of **visual merchandising** aligned with brand standards. * Ensure compliance with **administrative procedures** and store management protocols. **Requirements and skills we value** * **Minimum of 2 years' experience** leading teams in retail (fashion/footwear experience valued). * Close leadership style and ability to **develop people**. * **Results and customer orientation**, with proven experience managing **KPIs** (conversion rate, average ticket, UPT) for decision-making. * High **adaptability and learning capacity**; initiative to anticipate and resolve in-store issues. * Collaboration and teamwork, with a **positive and proactive attitude**. * Priority management: planning, organization, and time optimization in high-activity environments. **What we offer** * Joining a solid and trustworthy company, leader in footwear retail. * Fixed salary \+ variable pay based on store performance. * Continuous training in product knowledge, sales techniques, and KPIs to support your professional growth. * Exclusive 30% discount for you and your family. * Supportive work environment with a team that supports you from day one. **Key details at a glance** * Position: Assistant Store Manager * Store: Merkal Vic (Carretera de Manlleu, 19\) * Hours: 40 hours per week. * Schedule: morning or afternoon shifts. * Contract type: temporary. * Compensation: fixed salary according to collective agreement \+ performance-based variable pay. * Benefits: continuous training \+ exclusive discounts. **Would you like to get to know us? Apply now!** Merkal is committed to equal opportunities and diversity. All applications will be considered based on talent and suitability for the role. In accordance with the Organic Law on Personal Data Protection, we do not accept physical CVs at any of our stores. Discover more about us by visiting our careers page: https://jobs.merkal.com/