Description
**Our Stores**
The place where we demonstrate our purpose face-to-face. If you share this goal and your satisfaction comes from enabling customers to bring their ideas and projects to life, this is the right place for you.
Being part of our store team means working in a co-creation environment where we live our company values and purpose together with customers.
**Will You Join Us?**
We show you here in this video:
That’s why we count on you as a **Customer Relationship Advisor**, because you possess extensive expertise in your field and ensure an outstanding customer experience before, during, and after their visit to the store—and across all existing communication channels—and bring professional experience from your sector, and above all, you are passionate about what you do.
**Key Responsibilities**
**Cashier Transactions and Returns**
* A versatile profile capable of performing all tasks associated with the role, depending on individual skills and store needs at any given time—always proactively facilitating customer autonomy and seeking maximum utility.
* Perform all tasks related to cashier transactions with customers, as well as those linked to returns, order balances, partial deliveries, etc.
**Customer Accompaniment, Welcome, and Active Listening**
* At Leroy Merlin, we champion building teams of experts who instill confidence and security in customers and advise them in identifying the solution and product that best meets all their needs.
**Customer Knowledge, Loyalty, and Social Marketing**
* Foster high-quality customer relationships, either in person or via social channels (Community, Social Media, or Google My Business).
**Payment Services, Financing, and After-Sales Services**
* Know and promote all complementary services offered in-store.
**What We Offer**
**Our Purpose**
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At Leroy Merlin, we have a purpose that gives meaning to who we are and everything we do—a guiding principle representing our commitment to you and to the planet. Everything we offer aims to inspire your motivation to create better living environments.
Because we’re certain of one thing: if we commit to it, changing the world is within our hands—and yours.
Social Action is one of Leroy Merlin Spain’s fundamental pillars, adding value not only to our entire company but also to the community. Through diverse initiatives—including renovation and adaptation projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Program—we contribute to building a better world and society.
**Benefit! Because You’re Leroy Merlin**
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As a Leroy Merlin Spain collaborator, you have access to over 70 benefits and/or advantages, categorized into 6 groups, designed to deliver the best possible experience as part of this great team.
You’ll also benefit from Leroy Merlin’s Flexible Compensation and Benefits Policy, including opportunities to become a company shareholder, Health Insurance, childcare support, meal vouchers, and various discounts with major commercial partners, among others.
You’ll receive a fixed salary plus participation in results and profits.
**Grow With Us!**
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Train and develop yourself in a multinational company! You’ll find an excellent work environment and enjoy autonomy to decide and act, participating in decision-making and cross-functional projects.
**A Place for Everyone**
Diversity Management is a cornerstone of our corporate philosophy. For this reason, it is included in our Diversity Charter—a code of commitment promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy, and Equality. This reaffirms our commitment to respecting the right to inclusion for all people and recognizing the benefits brought by cultural, demographic, and social diversity.
Leroy Merlin España, S.L.U. declares its commitment to establishing and developing policies that integrate gender equality—without any form of discrimination—as well as promoting and encouraging measures to achieve effective gender equality within our organization. We uphold the principle of gender equality across every area of our activity and within the framework of our Organization’s Social Responsibility.
If you want to pursue the work you love, our door is open to you. Here, we don’t recognize barriers.
**YOUR TALENT HAS NO LIMITS**
If you’d like to learn more about our Purpose, values, initiatives, and current job openings, please visit our Corporate Employment Website: Leroy Merlin Spain.
**CHANGING OUR WORLD IS IN OUR HANDS!**