Accommodation Coordinator

Description

Position Summary: We are seeking an Accommodation Coordinator to lead the reception team, ensure guest satisfaction, and maintain quality standards at a tourist complex. Key Highlights: 1. Leads the reception team with empathy and professionalism. 2. Is part of a team passionate about excellence and hospitality. 3. A dynamic and enriching work environment in an outdoor setting. **Join our team as Accommodation Coordinator at Las Gaviotas Tourist Complex in Castrillón** At Las Gaviotas, we offer much more than accommodation: we create unique experiences in the heart of Asturias, on the central coast. To ensure every guest feels welcome and enjoys their stay to the fullest, we seek an **Accommodation Coordinator** who will lead our team with empathy, professionalism, and passion for hospitality. **Location:** Naveces, Castrillón **Schedule:** Rotating shifts **Contract Type:** [Indefinite Full-Time Contract] **Your Mission:** You will be the key piece ensuring seamless experiences for both our guests and teams. From supervising the reception team to managing reservations and providing personalized service, your role will be essential in maintaining the quality standards and hospitality that distinguish us. **Responsibilities:** Supervise, organize, and coordinate the reception team Ensure smooth shift operations and proper service coverage Resolve incidents empathetically and efficiently, always focusing on guest satisfaction Manage reservations, inquiries, and guests’ special requests Maintain fluent communication with other departments to optimize operations Implement process and customer service improvements Train and motivate the team, fostering a positive and collaborative work environment **What We Look for in You:** Education related to Tourism and Hospitality Proactive and hospitable attitude, capable of conveying trust and approachability Leadership and team management skills Organizational ability and capacity to coordinate accommodation operations Experience in similar roles within tourism or hotel reception Proficiency in digital tools and reservation systems Languages (English and other languages are valued for more global service) **What We Offer:** A dynamic and enriching work environment in an outdoor setting Opportunity to join a team passionate about excellence and hospitality Job stability within a growing tourist destination If tourism inspires you and you want to be part of a project where every detail makes a difference, send your CV to INFO@CAMPINGLASGAVIOTAS.ES or via this same channel. **Make every visit to our complex a unique experience with your talent and dedication!**