VALIDA is a leading company in accessibility solutions, specialized in improving people's quality of life through the installation and maintenance of innovative systems. We are looking for an Administrative Generalist to join our team. If you are a methodical, organized person with strong communication skills, this opportunity is for you. The selected candidate will be responsible for carrying out the following duties/responsibilities: \-Customer service, resolving inquiries and offering personalized solutions. \-Coordination of teams and management of schedules. \-Planning of routes for installations and after\-sales service. \-Resolution of incidents or unforeseen events during the installation process. \-Administrative tasks related to order management and customer follow\-up. \-General administrative management, both at document level and using SAP computer software. We are looking for a professional with: \-Previous experience in administrative and customer service roles. \-Organizational ability and autonomy in work management. \-Strong communication and problem\-solving skills. \-Proficiency in computer and management tools. If you believe you fit the profile, we want to meet you! Apply now and become part of VALIDA! * Experience: 3 years. Prior experience performing similar tasks in customer service, incident management, commercial or technical route planning, etc. We are seeking a candidate accustomed to dealing with customers, showing empathy, and solving potential incidents, complaints, or claims. * Administration * Catalan (spoken Superior, written Superior) * Spanish (spoken Superior, written Superior) * Skills / knowledge: OFFICE SOFTWARE USER LEVEL * Availability of vehicle * Indefinite employment contract * Full time * Gross monthly salary from '1550' to '1600'