Technical Support (French)

Description

Job Summary: We are seeking a specialist in \ Key Highlights: 1. Specialized technical support in "Tech Care" 2. Experience in B2B customer service and incident resolution 3. Excellent communication skills in French and Spanish **Technical Support (French)** ============================= **Description** --------------- (Applications from candidates unable to attend the office in person will not be considered) A Barcelona-based company specializing in digital products and innovative communication solutions, with over 18 years of experience. Focused on digital signage, operating a network of over 50,000 screens. We are looking for a "Tech Care" specialist to join our international team. This role requires solid understanding of audiovisual environments (Digital Signage) and the ability to work directly with clients to deliver technical solutions for incident resolution. ### **Requirements** Before applying, please carefully review the specifications outlined in this job posting, as applications will be evaluated strictly against this criteria: * Full-time on-site work at our offices in the Gracia neighborhood * Minimum of 2 years of experience in technical support or similar roles, preferably within software companies * Prior experience in audiovisual installation companies or related sectors is highly valued * Ability to resolve technical incidents and advise on software solutions * Experience in customer service and support, preferably in B2B environments * Basic knowledge of HTML, CSS, JavaScript, and other web programming languages **Languages:** * French: C1 level or bilingual, as support will be provided to French-speaking clients * Additional languages are considered an asset **Personal Skills:** * Ability to efficiently manage multiple tasks simultaneously * Excellent oral and written communication skills in both French and Spanish * Proactivity and problem-solving orientation ### **Employment Conditions:** **Details** ------------ Location: Barcelona Sector: IT Work Mode: On-site Contract Type: Permanent Working Hours: Full-time Share this job posting #### **Follow us on LinkedIn!**