Position Summary: We are seeking a recent graduate to provide technical and functional support in Salesforce and assist with Agile methodology, with continuous training starting on day one. Key Highlights: 1. Technical and functional support in Salesforce 2. Support in Agile methodology management and facilitation 3. Comprehensive technical training from day one **Company Description** As a leader in ecological transformation and the world’s leading environmental company, Veolia delivers solutions for the efficient management of water, waste, and energy activities, driving sustainable development in cities, industries, and agriculture. Veolia is a publicly listed company and currently the world’s leading environmental services provider. We primarily operate across three major areas: water—providing solutions for both urban and industrial management; waste—transforming it into new resources; and energy—improving efficiency and reducing consumption and emissions in buildings, industries, and cities. **Job Description** Your primary mission will be to support field operations based on Salesforce technology while undergoing training and acquiring in-depth knowledge of the platform. Additionally, you will work closely with our Scrum Master to support team-level Agile methodology management and facilitation. **We will handle your technical training from day one.** * Technical and Functional Support (Salesforce): + Handling, analysis, and resolution of user tickets from field operations regarding the Salesforce platform. + Escalating complex incidents to more senior team members. + Continuously learning Salesforce architecture and functionalities through real-case problem solving and internal team training. * Scrum Master Support (Agile): + Assisting in extracting, updating, and analyzing team metrics (e.g., velocity, burndown charts). + Supporting team capacity planning and calculation for Sprints. + Maintaining and updating dashboards and documentation in collaborative tools (Jira and Confluence). + Actively participating in Agile ceremonies (Dailies, Plannings, Retrospectives). **Requirements** **Academic Qualifications:** * Recently completed university degree in Computer Engineering, Telecommunications Engineering, Industrial Engineering, or related fields. **Minimum Experience:** * No prior experience required; internships lasting at least six months will be valued. This is a Junior / Entry\-level position. We seek attitude, proactivity, and eagerness to learn. **Languages:** * English: C1 level or higher (mandatory). Used daily for documentation and communication. **Desirable Knowledge (non-exclusive—we understand you have just graduated):** * Theoretical or basic knowledge of Agile / Scrum methodology. * Familiarity with project management tools such as Jira and Confluence. * Any prior knowledge or foundational certification in Salesforce (Trailhead) will be a significant advantage. **Additional Information** * Joining a multinational company that leads its sector. * Permanent contract. * Flexibility and remote work options. * Professional growth opportunities within the organization. What unites all our employees is working with **passion, enthusiasm, and excellence**, ensuring our daily contributions focus on **protecting the environment and guaranteeing access to water**, collectively building a **green and inclusive present.** If you wish to join this team and accompany us in this great challenge, don’t hesitate to apply! Are you up for it? As an inclusive employer, Veolia is committed to diversity and values all applications without discrimination.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
