N1 Application Support Agent

Description

Job Summary: We are seeking a professional to provide functional support to end users, create and track defects, and perform configurations/developments in Dynamics within an application maintenance service. Key Highlights: 1. Professional development with a customized career plan 2. Continuous training and access to certifications 3. Inclusive work environment with strong camaraderie **Company Description** SBS is a global leader in financial technology that helps banks and financial institutions reinvent their role in an increasingly digital world. More than 1,500 financial institutions and major lenders across 80 countries trust us. Its cloud platform provides customers with a component-based architecture to digitize operations—from banking and lending to regulatory reporting, payments, consumer finance, and asset finance. With 3,300 employees across 50 offices, SBS is recognized by IDC as one of Europe’s top 10 financial technology companies and as a leader in the Omdia Universe: Digital Banking Platforms. Since 2024, SBS has been part of the 74Software group, continuing its growth as an independent and innovative player in the banking sector. **Job Description** Within the context of an application maintenance service and development projects, you will be responsible for the following tasks: * Functional support to end users * Creation and tracking of defects with application maintenance teams * Minor configurations and developments in Dynamics **Requirements** '- Experience in functional support to end users of management applications * Experience in creating and tracking defects with application maintenance teams * Experience using JIRA Skills: * Ability to work autonomously; proactive mindset * Capacity to learn methodologies and tools. **Additional Information** What do we offer you? * Indefinite-term contract and full-time schedule * 23 vacation days * Continuous training: technical, transversal, and language competencies. We provide access to certifications, training from leading technology partners, online platforms, and much more! * Life and accident insurance * Opportunity to enroll in our flexible compensation plan (medical insurance, childcare vouchers, transportation, meal allowances, and training) * Access to Privilege Club, offering attractive discounts from leading brands * Personalized and detailed onboarding * Office with dedicated leisure spaces—where work meets fun! * Camaraderie and a positive atmosphere—we truly value the power of unity. And most importantly… You’ll have the opportunity to develop your professional career with us: Together, we’ll design a personalized career plan. You’ll receive training, we’ll set goals, and conduct follow-ups to ensure we achieve them together. We listen to your priorities and actively support them. Your voice matters here! Join us and be part of something bigger! We commit to respecting diversity, fostering an inclusive workplace, and implementing policies that promote inclusion and social and cultural respect regarding gender, age, ability, sexual orientation, and religion—with equal opportunities.