RECEPTIONIST - HOTEL HOSTALILLO***

Description

Job Summary: Escampa Hotels is seeking a Receptionist with passion for guest interaction and hospitality to manage check-ins/outs, attend to requests, and supervise daily operations. Key Highlights: 1. Warm and efficient experience for our guests 2. Resolve incidents with empathy and professionalism 3. You will be part of a renovated hotel, contributing your talent **Description:** ---------------- **We’re looking for you at Escampa Hotels!** Is your passion guest interaction and hospitality? If so, Escampa Hotels is seeking a **RECEPTIONIST** for our **HOTEL HOSTALILLO\*\*\*** located in **Tamariu.** ***WHAT WILL BE YOUR RESPONSIBILITIES?*** * Manage check\-in and check\-out, ensuring a warm and efficient experience for our guests. * Attend to guest requests, providing information about services, local activities, and reservations. * Supervise daily front desk operations, ensuring service quality and consistency. * Handle mail, telephone calls, and coordination among the hotel’s various departments. * Resolve incidents with empathy and professionalism, always aiming for guest satisfaction. ***WHY WORK AT HOTEL HOSTALILLO AS A RECEPTIONIST?*** * **Unmatched location:** You’ll work in the heart of Tamariu, surrounded by the beauty of the Costa Brava, with privileged sea views and an inspiring atmosphere. * **Growing project:** You’ll join a renovated hotel from the outset, contributing your talent and making a difference within a passionate and committed team. * **Culture of development and learning:** A continuous training program designed to help you develop your skills and grow professionally in the tourism industry. * **Team committed to excellence:** You’ll work alongside colleagues who value proactivity and outstanding guest experience. ***WHAT DO WE OFFER?*** * Fixed-term discontinuous contract with potential conversion to indefinite. * 5 working days (8 hours per day) and 2 consecutive days off per week. * **30 vacation days** (calendar days) \+ **your birthday as a holiday**, because it’s your special day and you deserve to enjoy it however you wish. * Salary starting from **€1890 gross/month.** * Discounts at group hotels. * Discounts on home goods, appliances, technology, travel, insurance, etc. * A privileged beachfront environment. * Training plan to enhance your existing skills and develop new ones. If you’re seeking a major professional challenge that will foster your growth and development, don’t hesitate to apply. Don’t think twice—join the Hotel Hostalillo team; we want to meet you NOW! **Requirements:** --------------- ***WHAT DO WE NEED FROM YOU?*** * Minimum 1 year prior experience as a receptionist in the hotel industry. * Language proficiency required: Spanish, Catalan, **English and French (fluent).** * Full availability for working hours. * **Immediate availability.** * Required skills: proactivity, emotional management, organization/planning, methodology, communication skills, digital skills…