Night Concierge

Description

Job Summary: We are seeking a night receptionist to assist and inform guests, manage hotel operations during the night shift, and resolve guest complaints and claims. Key Highlights: 1. Join a dynamic and multicultural team 2. Stay up-to-date with the latest industry trends 3. A positive work environment Would you like to work face-to-face with customers? Do you speak multiple languages? Are you looking for a job that lets you enjoy your days off in summer? Then this is your next opportunity! **CONCEPT HOTEL GROUP** is currently seeking a **NIGHT RECEPTIONIST**. ***What will your daily responsibilities be?*** * Professionally, proactively, and responsibly assist and inform guests, and perform various front desk duties during the night shift. * Report to the Front Office Manager on the progress of tasks completed during the shift and any incidents. * The night receptionist assumes responsibility for the hotel, exercising the authority delegated by the Front Office Manager and/or Hotel Director. * Handle guest complaints and claims, and resolve them promptly. * Know and comply with established internal policies, and always act in accordance with instructions received from superiors and professional expertise. * Perform billing and cash collection duties. * Conduct cash drawer reconciliations. ***What do you need for this position?*** * Proficiency in Spanish and English. * Immediate availability. * Minimum 1 year of experience as a front desk assistant or receptionist. * Accommodation in Ibiza. * Strong customer orientation and teamwork skills. * Advanced knowledge of hotel management software and Microsoft Office suite. ***What can Concept Hotel Group offer you?*** * Fixed-term discontinuous contract from 25/04/2024 to 31/10/2024. * Consistent working hours from 12 pm to 8 am. * Full-time schedule: 40 hours per week. * You will join a dynamic, multicultural, high-performing team composed of top professionals in the hospitality industry, and stay current with emerging trends in your field and the broader sector. * Workplace location: CALA DE BOU. * Immediate start. * Positive work environment. * If you believe you’re a good fit for this project, we’d be delighted to meet you! Employment type: Full-time Salary: €2,000.00–€2,200.00 per month Benefits: * Company events * Uniform provided Application questions: * Do you have accommodation in Ibiza? (We do not provide it.) Experience: * Front desk: 1 year (Mandatory) Language: * English (Mandatory) Work location: On-site employment