TREASURY TECHNICIAN

Description

Job Summary: We are seeking a Payment Operations Technician to join Grupo Hotusa and be responsible for incident tracking, support, and continuous improvement of collections processes. Key Highlights: 1. Be part of a leading company in the travel sector 2. Continuous global growth and expansion 3. Constant professional development **Welcome to Grupo Hotusa, The Happiness Industry** Grupo Hotusa is a group of international tourism\-hospitality companies. Since 1977 and with over 5,000 employees worldwide, we drive the tourism industry through hotel management, distribution, and the provision of services and solutions to independent hotels. We currently operate over 250 owned hotels and more than 3,000 affiliated hotels. As a group, our commitments are: * Promoting **professional growth and development** within our teams * Promoting **culture and art** in our spaces * Supporting local development by creating **high\-quality jobs** * Pursuing **sustainability in our business practices** * Preserving the **historical and cultural heritage value** of our buildings * Fostering **innovation and continuous evolution** We firmly believe that a company's success lies in developing talent and nurturing the passion of its people. Therefore, we seek individuals who are passionate about their work and wish to grow with us. **Do you want to join the Happiness Industry?** We are looking for: A Payment Operations Technician **What will be your responsibilities?** * Daily tracking of incidents related to collections across all Group digital and physical platforms. * Providing support in communication with third parties involved in payment methods (banks, gateways, consultants, etc.). * Participating in the review and continuous improvement of operational collection processes. * Developing and maintaining onboarding process documentation for implementing new payment systems and\/or acquirers. * Collecting and analyzing data to support decision\-making. * Performing basic validation of new functionalities, reporting identified issues and friction points. * Providing training, support, and internal control to hotels regarding payment methods. * Managing outstanding guest collections, ensuring proper follow\-up. **What are we looking for?** * Academic background in Business Administration, Accounting, Finance, or related fields. * Prior experience in finance (accounting), operations, or IT areas. * General knowledge of collection and invoicing tools. * Advanced proficiency in Excel. * High level of English. * Problem\-solving profile with strong communication and negotiation skills. **What do we offer?** At Grupo Hotusa, you can become part of a leading company in the travel sector, experiencing continuous global growth and expansion while benefiting from constant professional development opportunities. Additionally, as part of Grupo Hotusa, you will enjoy the following benefits: * **50% discount at our premium hotels:** Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * **The Power Business School Training:** 100% free and unlimited access to all trainings (MBA, digital, office software, Skills, etc.) provided by our partner The Power Business School — the #1 online business school in the market, taught by top active professionals in the industry. * **Language Training:** Access to our language training programs, both in\-person and online. (Not applicable to hotels) * **Access to our Employee Club:** Where you can enjoy various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.) * **Enjoy complimentary hotel nights:** Through Grupo Hotusa’s Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we would love for you to apply. Or, if you know someone who might be interested, feel free to share this job posting.