INTERNSHIP-FRONT DESK

Description

Position Summary: We are seeking a Front Desk Associate to manage reception and serve as the key pillar of our center, ensuring an excellent experience for our member community. Key Responsibilities: 1. Be the brand's primary ambassador and first point of contact 2. Manage spaces, events, and center operations 3. Provide administrative support and use CRM/ERP tools We are a rapidly expanding company in the Flex Space & Coworking sector, focused on creating dynamic, collaborative, and high-quality work environments. We seek to onboard an individual who not only manages reception but also becomes the central pillar of our Barcelona center, ensuring an outstanding experience for our member community. As a Front Desk Associate, you will be the company’s first point of contact and the brand’s primary ambassador. Your responsibilities will combine customer service, operational management, and administrative support. Key responsibilities: 1\. Member Experience (Hospitality): Personalized reception and welcome for members and visitors. Professional telephone handling. Proactive resolution of daily incidents and inquiries. 2\. Space and Event Management: Coordination of meeting rooms (bookings, technical setup, and logistics). Oversight of catering and corporate events. 3\. Center Operations: Opening and/or closing of facilities. Access control. Package and mail management. Monitoring of the center’s general condition to ensure an optimal environment. 4\. Administrative Support: Vendor management. Invoice and order tracking. Use of the center’s CRM/ERP tools. * Experience: 1 month. Languages: Catalan and Spanish — C2 level (bilingual); English — C1 level (advanced). Personal Competencies: Discretion and professionalism. Outgoing and proactive attitude. Strong customer orientation. Excellent organizational and methodical skills. Technical Competencies: Proficiency in Office 365. Experience with CRM and coworking management systems is a plus. * Competencies / Knowledge: Permanent employment contract from day one. Full-time position. Salary: To be determined based on candidate’s experience and qualifications. Location: Barcelona center, in a modern and multicultural environment. Growing company offering real opportunities for professional development. * Permanent employment contract * Full-time position