Administrative IT Officer

Description

Job Summary: We are seeking an organized and proactive Administrative Officer to provide administrative support and internal management, handling documentation, incidents, and office and ticketing tools. Key Highlights: 1. Joining a stable team with a positive working environment 2. A growing project with opportunities for professional development 3. Internal training and permanent employment DESCRIPTION At **SIRT**, we are currently looking for an **Administrative Officer** to join our team on one of our projects dedicated to an end client. The selected candidate will provide support for administrative and internal management tasks, ensuring efficient daily operations. We seek a profile that is **organized, proactive, and capable of handling documentation, incident tracking, and office and ticketing tools**. **Responsibilities** --------------------- * Management and updating of internal documentation. * Registration, tracking, and administrative resolution of **incidents** using tools such as **Remedy, Jira or other ticketing platforms**. * Coordination with various departments to ensure proper execution of processes. * Preparation of reports, lists, minutes, and supporting documentation. * Responding to internal inquiries and routing requests. * Database management, data entry, and maintenance of document order. * General administrative support (scheduling, emails, office tasks, internal requests, etc.). **What We Offer?** ------------------- * Joining a stable team with a positive working environment. * A growing project where you can develop professionally. * Flexibility and possibility of remote work. * Internal training on corporate tools and processes. * Permanent employment * Working hours: Monday to Friday REQUIREMENTS **Requirements** -------------- ### **Mandatory** * Prior experience in administrative tasks. * **Proficiency in office tools**: Excel, Word, Outlook, PowerPoint. * **High level of Catalan** (spoken and written). * Experience using **Remedy, Jira or similar ticketing/incident management tools**. * Ability to work with documentation and internal processes. ### **Desirable** * Experience in corporate or support environments. * Strong communication skills and attention to detail. * Basic knowledge of data management or KPI tracking. * Familiarity with dynamic and multitasking environments. **Personal Competencies** --------------------------- * Organization and attention to detail. * Analytical ability and prioritization skills. * Autonomy and proactivity. * Teamwork and effective communication.