Job Summary: Join an innovative team as a Senior Associate GameOps Manager to collaborate globally on the creation and execution of video game marketing strategies, ensuring happiness through gaming. Key Highlights: 1. Key role in bringing happiness through gaming 2. Collaboration with diverse teams worldwide 3. Development and implementation of modern marketing strategies Join our ambitious team as a Senior Associate GameOps Manager at an exceptionally innovative company shaping the future of video games. This role will enable you to work with our top-tier marketing team, renowned for its consistent success in the industry. You will play a key role in our mission to bring happiness through gaming. Collaborate with diverse teams across the globe to develop and implement modern marketing strategies. **What You’ll Do** ================ * Use internal tools to configure CRM events, lifecycle campaigns, and medium-to-high-complexity marketing campaigns. * Collaborate with QA to ensure accurate execution of campaigns and lifecycle initiatives. * Conduct post-launch checks to monitor campaign performance and report any irregularities. * Coordinate external communication channels to advance CRM campaigns using email and push notifications. * Provide creative support in writing copy for our social media platforms. * Prepare art briefs, draft compelling marketing copy, and review the quality of visual assets. * Work closely with various internal teams, including Development, QA, Art, Product, Solutions, Data Science, and Customer Support. **Additional Responsibilities** ================================= * Contribute ideas for new campaign concepts. * Suggest areas for improvement in tools, processes, UI, and UX of events. * Manage and resolve configuration issues, escalating complex ones as needed. **What We’re Looking For** =================== * Strong technical knowledge with attention to detail. * Passion for video games and eagerness to learn more. * Experience executing marketing campaigns or working in QA. * Team-oriented mindset; we achieve great results together as a team. * Familiarity with various communication methods to produce the most effective outcomes. * Excellent written and spoken English for effective communication with global teams. * Strong sense of priorities to complete tasks efficiently. **Desirable Requirements** ======================== * Eagerness to learn and share knowledge with others. * Experience using Jira and Confluence. * Excellent interpersonal and communication skills. * Logical thinking to manage complex tasks. * Highly organized and flexible to thrive in a dynamic environment. * Experience in the video game industry or as a CRM or LiveOps Manager is a **Why Product Madness?** As part of the Aristocrat family, we share their mission of enriching lives with joy through the power of play, supported by a world-class team creating leading and highest-grossing titles in the social casino genre—including Heart of Vegas, Lightning Link, and Cashman Casino. With a global team of 800 people, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal, and a remote team in the United States—making us a true global powerhouse. We are guided by our “People First” principle. Regardless of where, when, or how they work, our team members have opportunities to advance their careers and grow with us. We take pride in fostering an inclusive culture where every individual is encouraged to bring their best self to work each day. But don’t just take our word for it. In 2024, we were named to the Global Inspiring Workplace Awards list and received a Bronze Stevie Award for Great Employers in the “Employer of the Year – Media & Entertainment” category. **Travel Requirements** None **Additional Information** *At this time, we cannot sponsor work visas for this position. Candidates must have the right to work full-time in the country where this role is based, without requiring a visa now or in the future.*
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
