Traffic Agent

Description

DESCRIPTION ### **Who are we?** Baleària is a leading company in the maritime sector, composed of more than **3\.000 people**, and committed to **innovation** and **sustainable development**. Our success is based on the passion and dedication of our teams, with whom we maintain a strong commitment to their **growth and well-being**, creating a top-tier working environment. All this has enabled us to obtain the **Top Employer 2026** certification, renewing this recognition for the **third consecutive year**. **\#WeAreBalearia \#TopEmployer** We are opening a permanent position as **Traffic Agent** at our workplace in **Barcelona**, and we want you to be part of our team! ### **What will your day-to-day responsibilities be?** Your main duties will include: * Handling and managing reservations received via email and telephone. * Coordinating cargo loading and unloading operations. * Daily review of invoiced reservations to ensure correct data entry into the system and prevent billing issues. * Planning and managing team rotations to optimize loading operations. * Performing administrative tasks related to invoices, delivery notes, and customers. * Resolving transportation incidents while maintaining smooth communication with customers and suppliers. * Tracking and ensuring full traceability across the entire transportation chain, guaranteeing efficient and high-quality service. **Working hours:** Monday to Friday, from **08:00 to 14:00 h** and from **16:00 to 18:00 h**. ### **What do we offer you?** At Baleària, we value and care for our team. Here’s what awaits you when you join us: * **Continuous training**, through our Baleària Corporate School (EdEB), focusing on leadership, safety, operations, and professional development. * **Flexible compensation**, including social benefits (healthcare, meal vouchers, transportation, childcare, etc.) and tax savings. * A **collaborative work environment**, where your ideas and contributions matter. * **Seaside facilities**, allowing you to enjoy the surroundings daily. * **Additional social benefits** (discount platforms, employee tickets, etc.). * A **sector-leading company**, with an established culture and values. * A **Top Employer company**, reflecting our commitment to an excellent working environment. REQUIREMENTS * Intermediate level of French is desirable. * Intermediate level of English is desirable. * Valid driver's license and personal vehicle.