Customer Quality Engineer

Description

Job Summary: We are seeking a Customer Quality Manager to lead the quality team, manage customer complaints, and ensure compliance with customer requirements. Key Responsibilities: 1. Lead and coordinate the quality team 2. Manage customer complaints and corrective/preventive actions 3. Collaborate in internal and external audits At **CELO Industria España**, we are looking for a **Customer Quality Manager** to join our team. **What will be your duties and responsibilities?** * Lead and coordinate the quality team, reporting to the department manager. * Manage customer complaints and coordinate corrective and preventive actions. * Participate in problem resolution using quality methodologies (8D, Ishikawa, 5 Why). * Ensure compliance with customer requirements, including preparation and follow-up of documentation (PPAP, APQP, PSW). * Develop and supervise technical documentation: PFMEA, control plans, inspection guidelines, laboratory reports, and quality/conformance certifications. * Coordinate and validate product/process testing and approvals. * Collaborate in internal and external audits. **What are we looking for?** * Technical education (Engineering or related field). * At least 2 years’ experience in supplier quality or supply chain. * Knowledge of audits, quality management systems, and continuous improvement tools. * Attention to detail, strong communication skills, and analytical capability. * Intermediate-to-advanced level of English. **What do we offer?** * Join an international family-owned company operating across multiple countries, experiencing continuous growth, where talent development and creating new professional opportunities are core values. * Flexible working hours * Ongoing training * Flexible Compensation Plan (collective health insurance, meal vouchers, etc.) Are you a professional who enjoys tackling new challenges and seizing opportunities to demonstrate your capabilities within a rapidly growing company? We want to meet you—apply to our vacancy and choose a dynamic company like ours. *At CELO, cohesion and teamwork are among our pillars; therefore, we champion a diverse and inclusive culture that promotes equality.*