Security Assistants

Description

Job Summary: We are seeking a proactive Security Assistant with an excellent service attitude to ensure a smooth, orderly, and secure access experience for customers—managing flow and capacity, controlling access, and providing customer service. Key Highlights: 1. Key role in customer experience and access security. 2. Specific training for performing job functions. 3. Joining a dynamic team. DESCRIPTION We seek proactive individuals with an excellent service attitude to join our team as **Security Assistants**. In this role, you will be the first point of contact for our customers, responsible for ensuring a smooth, orderly, and secure access experience. **Please note the following:** * This position is for a **Security Assistant**. * No duties will be performed under the status of Security Guard or as licensed private security personnel. ### **Your main responsibilities will include:** * **Flow and capacity management:** You will efficiently organize queues and control the number of people entering to ensure consistent and orderly flow. * **Access control:** You will monitor and manage who enters the premises to maintain a controlled environment. * **Customer service:** You will provide basic guidance and respond to customer inquiries courteously and efficiently. * **Team support:** You will collaborate with the security team by offering deterrent support and coordinating actions to maintain overall order. ### **What we look for in you:** * **Professionalism:** Ability to maintain an appropriate personal appearance at all times. * **Interpersonal skills:** A service-oriented, friendly attitude and clear communication skills. * **Commitment to uniform standards:** You must provide a black shirt, black sweater or blazer, and black trousers (chino, tapered, or formal jeans—never sportswear). The company will supply the official T-shirt or sweatshirt. ### **What we offer:** * Opportunity to join a dynamic team with **Activando Sales Force**. * Specific training for performing your job functions. * A safe and professional work environment. REQUIREMENTS **Customer orientation:** Excellent service attitude, friendliness, and communication skills to assist and guide users during access. **Organizational ability:** Skill in managing queues, smoothly controlling capacity, and maintaining order during peak attendance periods. **Teamwork:** Ability to coordinate effectively with other members of the security team. **Professional appearance:** A firm commitment to maintaining an appropriate, well-groomed, and professional personal appearance throughout your shift. **Willingness to provide personal uniform items:** Candidates must supply part of the required attire: black shirt, black sweater or blazer, and black trousers (chino, tapered, or formal jeans). *(Sportswear/track suits are strictly prohibited)*. **Willingness to sign employment and occupational safety documentation:** Following selection, it will be mandatory to sign the Security Assistant declaration, PPE register, risk assessment, and initial training before commencing duties.