Receptionist

Description

* HOSPITALITY CONNECTION BARCELONA SL * Barcelona * ### **Experience** No experience required * ### **Salary** Unspecified remuneration * ### **Area \- Position** **Hospitality, Tourism** + Hotel Receptionist * ### **Category or Level** Employee * ### **Vacancies** 1 * ### **Applicants** 0 * ### **Contract** Permanent contract * ### **Working Hours** Full-time Ongoing selection process. ### **Responsibilities** Alma Barcelona Hotel ALMAHOTELS is an international company whose core objective is the development of a new hotel concept: from site selection to meticulous hotel design, and execution of impeccable service within a framework of discretion and comfort. \- A receptionist for our Alma Barcelona Hotel. Responsibilities • Perform check-in and check-out procedures ensuring guest satisfaction. • Carry out concierge duties. • Manage complaints/incidents and resolve them promptly. • IDS: Process payments and manage OTA reservations; handle internal extranet operations and demonstrate familiarity with its various functions. • Promote sales across all hotel outlets and services. • Engagement: Build guest loyalty and serve as their primary point of contact throughout their stay in the city. • Coordinate and share daily operational and guest-related information with other departments to ensure seamless task execution. ### **Requirements** Candidate profile: • Hospitality-oriented attitude. • Honesty and dedication. • Prior experience with the Opera operating system will be valued. • Advanced English proficiency. Knowledge of additional languages will be highly regarded. ### **Offer** We offer: • Stable, permanent contract. • Salary according to collective agreement. • Professional development opportunities within the company. **HOSPITALITY CONNECTION BARCELONA SL** --------------------------------------- * Barcelona * Human Resources