Field Service Engineer

Description

Linde Material Handling is one of the world's leading manufacturers of forklift trucks, indoor vehicles, and high-performance intralogistics solutions. Since 2006, Linde has been part of the KION Group. We operate in over 100 countries worldwide and employ approximately 13\.000 people under the Linde brand. A global service network of more than 8\.500 technicians ensures maximum availability of Linde trucks and solutions, supported by our worldwide logistics network. We are built on a solid foundation through the delivery of expert service and product solutions to our customers. We believe our success stems from the skills and commitment of our team members. Our values are: INTEGRITY — we do what is right; COLLABORATION — we trust each other; COURAGE — we drive change and innovation; EXCELLENCE — we deliver exceptional value to our customers. You will work for a successful global company in an international environment. Are you ready for a new challenge? Then you could be the person we are looking for! About the company: We are a socially responsible company that provides equal employment opportunities, promotes diversity, and respects differences within our organization. We do not tolerate any form of discrimination, harassment, or aggression—verbal or physical, direct or indirect—against individuals or property. **We offer:** ============= We are seeking to hire a new Field Service Engineer / Field Technician. This is your opportunity to develop your career within a robust, internationally expanding technology company where anything is possible. Are you ready to grow your career with us? * Compensation based on merit and competencies. * Permanent employment with a market-leading company. * Private health insurance. * Flexible compensation. * You will join a pleasant working environment with a committed team, where our values are integrity, collaboration, courage, and excellence. **Tasks and Qualifications:** ============================= **Mission:** Install and maintain machinery, performing tasks such as preventive maintenance, corrective maintenance (service calls and repairs), safety inspections, commissioning, and customer handover of equipment. Also provide technical and commercial advice to customers during on-site technical support visits. **Key responsibilities and duties:** **Execution of Technical Service Tasks** * Perform preventive maintenance using the check\-lists established by KION for each machine model. * Respond to breakdown notifications and carry out repairs, identifying deficiencies and informing customers—either directly repairing them or obtaining prior approval for a repair quotation. * Supply spare parts. Identify required spare parts on machines and manage their replenishment. * Conduct safety tests on machines in accordance with applicable legal technical requirements. * Assemble new machines, perform commissioning, and hand over machines to customers. * Prepare repair quotations and spare parts supply quotations, following organizational guidelines. **Commercial Customer Support** * Advise customers on all matters related to their machines and services: technical issues, spare parts, recommended and necessary repairs, etc. * Proactively identify sales opportunities for services, spare parts, new machines, and upgrades for existing machines, inform customers accordingly, and notify your Technical Advisor and/or Regional Manager. **Generation of Technical Service Reports (BM)** * Prepare service reports in compliance with organizational guidelines regarding: daily submission, customer signature, classification of service type, identification of spare parts used, etc. **Management, custody, and care of assigned technical equipment and materials** * Proper use and maintenance of: workshop vehicle, notebook, mobile phone, tools, equipment, spare parts inventory, and all other assigned materials. **Education, knowledge \& experience:** Intermediate or advanced vocational training (e.g., Mechatronics or similar), or at least two years’ experience in the industry as a Maintenance Technician / Repair Technician. Non-formal education / Languages / Specific knowledge: * Proficiency in MS Office. **Competencies \& skills:** * Strong communication skills. * Ability to work autonomously. * Capacity for continuous learning and updating of technical knowledge. * Teamwork and coordination with other departments. * Responsibility and commitment to delivering high-quality work.