Data Center Operator

Description

Would you like to join one of Spain's leading hospitals? We are seeking a **Data Center Operator** to join an important project in **Barcelona**, providing technical support and ensuring the proper functioning of the technological infrastructure. ### **What will be your responsibilities?** * Telephone support and remote assistance to users. * Resolution of desktop computing and office software incidents. * Diagnosis, logging, and escalation of incidents to higher-level teams or external vendors when necessary. * Execution of corrective actions and validation of incident resolution. * Management and tracking of service requests and incidents. * Coordination with other technical teams for case resolution. * Prioritization and tracking of assigned tasks. * Supervision of technical rooms and the Data Processing Center (DPC). * Control of access to technical rooms. * System monitoring and alarm escalation management. ### **Requirements** * Availability to work **24x7 rotating shifts** (rotation every 4 weeks). * Customer orientation and service mindset. * Ability to work effectively in a team. * Experience in telephone support and shift-based work. * Prior experience in **Helpdesk**, **Service Desk (SAU)**, or system monitoring is desirable. * Knowledge of **Active Directory** and **Microsoft Exchange**. * Experience with **SAP** and backup management tools is desirable. * **Catalan is mandatory** (conversational level). ### **What do we offer?** * Opportunity to join a stable project at the **Hospital Clínic de Barcelona**. * Annual gross salary of **19\.000 €**. * Fully on-site position in Barcelona. * Training and professional development within a technologically advanced environment with significant impact in the healthcare sector. * Positive work environment and opportunities for professional growth. ### **Location**