IT CAU Technician

Description

**Main Responsibilities** --------------------------------- * Manage technical support incidents and requests from Baker Tilly professionals. * Analyze and resolve potential hardware and software issues in computer systems, networks, and peripherals. * Provide remote and on-site assistance to ensure operational continuity. * Configure, maintain, and update computer equipment and systems. * Collaborate with other IT teams on various projects and technological upgrades. * Document procedures and troubleshooting guides. **What profile are we looking for?** --------------------------------- * Higher Vocational Training Cycle in Computer Systems or equivalent. * Minimum 4–5 years of experience performing similar functions within an IT department. * Solid knowledge of operating systems (Windows, macOS) and standard office productivity software. * IT certifications (e.g., CompTIA A\+, Microsoft Certified, Cisco CCNA) are valued. * Ability to troubleshoot hardware and software issues. * Familiarity with networking, protocols, and IT services. * Good command of English (minimum B2\). * Ability to work collaboratively, with dynamism and proactivity. * Motivation to grow within a dynamic environment. * A professional who enjoys staying up to date with the latest technology trends and advancements. **What do we offer you?** ---------------------- * Join a professional team at a firm experiencing continuous growth. * Ongoing training and language courses to support your professional development. * A positive work environment and collaborative culture. * Hybrid remote work. * Flexible working hours. * Intensive workday on Fridays and during summer, supporting work–life balance. * Fresh fruit and coffee in the office—because small details matter. * Flexible compensation, including options for meal vouchers, health insurance, transportation, and childcare. * An international environment, working with teams and clients worldwide.